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Computer Application Services
14 followers -
Complaints and case management software supplier
Complaints and case management software supplier

14 followers
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We plan to mark EO Day on July 1st 2016 with a Caribbean themed lunch. To celebrate our two new Workpro case management software clients in Bermuda! So it will be sunglasses and bright shirts...we just need the Scottish weather to comply...

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Just added this short introduction to Workpro complaints management software to Youtube.

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We plan to celebrate EO Day on July 1st with a Caribbean themed lunch...to celebrate our new Workpro customers in the Caribbean. Two more organisations in sunnier climes have selected Workpro case management software to manage all complaints and enquiries. Lets hope the Scottish weather cooperates!

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It's a big headline number. A payment of £18m in consumer redress was imposed on Scottish Power following an investigation by regulator Ofgem into poor customer service and complaints handling. Problems which led to more than 1 million complaints within 18 months.
 
But the true cost goes beyond the compensation payments. We consider what they may be

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With just over a week remaining until the Financial Conduct Authority’s (FCA) new rules on customer complaint handling come into force, is your firm ready to comply?

Just updated our location on Google maps so that we can be found more easily.
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