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Carolina Cupcakery Cupcakes
Bakery
Today 12:00 – 5:00 pm
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2019 Colley Ave Norfolk, VA 23517
2019 Colley AvenueUSVirginiaNorfolk23517
(757) 351-1548carolinacupcakery.com
Bakery, Wholesale Bakery
Bakery
Wholesale Bakery
Wedding Bakery
Today 12:00 – 5:00 pm
Monday 10:00 am – 7:00 pmTuesday 10:00 am – 7:00 pmWednesday 10:00 am – 7:00 pmThursday 10:00 am – 7:00 pmFriday 10:00 am – 9:00 pmSaturday 10:00 am – 9:00 pmSunday 12:00 – 5:00 pm
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Carolina Cupcakery is a gourmet cupcake shop with locations in Ghent's Norfolk VA, Greenbrier West in Chesapeake VA.  Cupcakes and food allergy baked goods may also be found at select partner locations such as The Heritage Store in Virginia Beach VA and Espress Oasis in Sentara Norfolk General in Norfolk VA.
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Review Summary
3.0
25 reviews
5 star
9 reviews
4 star
2 reviews
3 star
2 reviews
2 star
5 reviews
1 star
7 reviews
"The black & white chocolate cupcake was fantastic and the staff are just superb."
12 reviewers
"My husband does not like sweets, however, he loves carrot cake."
2 reviewers
"A grocery store cake has tasted better,and had a better texture."
2 reviewers
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Mya Davis's profile photo
Mya Davis
a week ago
The Cupcakes are AMAZING. I usually don't write reviews but this is undoubtedly the best Cupcake shop in the state of VA (and I've been to alot). The customer service was exceptional.., the owner showed me the different types of cupcakes shouldn't had to offer and helped me pick it a few to my likings .. I enjoyed my experience and I will most definitely be back !! (:
nina smith
2 months ago
im giving this place 3 stars solely on customer service alone.. they are friendly staff, polite and helpfull. the cupcakes look amazing. i got a cake that was exactly what i asked for but not to my exspectations.. it was a nice size sweet 16 cake. 2 tiers, decorated how asked but i wasnt pleased with it. my complaint is not that i paid $80 for a cake, it was not worthy of its price. id of happilly paid that for a better tasting cake. the cake batter itself was very dry and bland, crumbled upon slicing. a grocery store cake has tasted better,and had a better texture. i really exspected to love it. it is simply nothing to rave about. im not a fan. i will say my daughter was pleased and had no gripes except the zebra print did not look like zebra.
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Response from the owner - 2 months ago
We are very sorry that you're not entirely pleased with the cake. Custom cakes can be tricky- that's why we sent a photo and got your approval on advance. Zebra stripes are not usually blue. As to the taste and texture, it was fresh baked and decorated the night before. Our cakes will never taste like grocery store cake because they contain NO. pudding mix or preservatives. Not everyone is a fan of scratch baking and it is a shame that you found out this way. Give us a call on Monday and we'll see what we can do to improve on your experience. We certainly hope your daughters party was wonderful, she seemed like such a nice young lady,
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Jennifer Neal
a year ago
The entire staff at the Ghent location is so kind and most helpful. I was stressing over the task of searching for a cake. However, they made it so easy!! I found a pic of what I liked, I emailed it and whalah! I had a presentation even more stunning than my imagination. And the taste...oh my. We chose a 6" double layer topper. My husband does not like sweets, however, he loves carrot cake. The icing on the cake was delish and very beautifully displayed with scrolling and light shimmery glitter. LOVED IT. We were able to incorporate many flavors with the cupcake tower. Our guests were blown away by the presentation and taste of the cakes. The delivery and set up fee is minimal and such a relief when you already have to many other things to worry about at the last minute! Jenni, the wedding coordinator was so helpful as well. I had to throw a quick beach wedding together and she worked with us quickly, efficiently and effectively to make certain our cake was show stopping for such a sacred event. Much appreciation and adoration to all of you!!! Thank you so much!
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Ashley Tieman
a year ago
I am a self-titled cupcake snob and after having been less than totally satisfied elsewhere, this little shop is the real deal! They bake right in house and it smells delicious as soon as you walk in the door. The employees are happy to answer any question you have about ingredients - all locally sourced as much as possible, and their flavors have cute back stories. These people are passionate about their products and stand by them. Can't fault that! Overall delicious and well balanced cupcakes. The price might be a bit higher than other places but you're covering the cost of such premium and local ingredients! All I can say - YUM!
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Kristle Laury's profile photo
Kristle Laury
a month ago
I was very surprised at how mediocre and dry the cupcakes are. They didn't taste fresh at all. I was completely throw off guard at how impolite the staff was. I think it was the owner's daughter. Customer service training is definitely needed along with better bakers. :(
Precious J
7 months ago
To me the cupcakes look better than they taste. I mostly have been trying the gluten free cupcakes, they were okay. Not very sweet and the frosting sometimes had a odd texture.
Tara Rose
a year ago
I LOVED the Cupcakery! The black & white chocolate cupcake was fantastic and the staff are just superb. I was thrilled to find out that they have not only gluten free but virtually allergy free cupcakes as well. My son has multiple, severe food allergies and when he tasted the chocolate cupcakes he said, "it's delicious! It's paradise! It's cupcake heaven!" Needless to say, he was delighted. It's the first time we've been able to safely enjoy cupcakes from a store vs. my homemade ones. And the owner, Dawn, brought tears to my eyes when I heard her talk about her mission to bring cupcakes to the food allergy public to enjoy and serve in the classroom for everyone to enjoy (without the worry!). Thank you for your commitment to the process. I truly appreciate your dedication.
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Jacob Allen
a year ago
Went in to get a surprise cupcake for my fiancee on our anniversary. Was overwhelmed by the amount of flavors, they all looked great and delicious. You can see right into the kitchen and they were busy baking and decorating, hearing the laughter - you knew they had a good time. Their happiness shows in the final products. Ended up walking out with 4 different flavors upon the counter girl's suggestions. My fiancee and I loved them! As amateur foodies we were very happy to truly taste the quality of the ingredients and the presentation of the final product. We will be going back for sure, nice to see a local bakery using local products!
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