- Seek Social MediaOwner, 2011 - present
- Seek Media GroupFounder/CEO, 2011 - 2012
- Save the ChildrenProgram Specialist, 2009 - 2010
- Capella UniversityMasters/Human Services, 2006 - 2008
- Southwest Texas State UniversityBachelors/Journalism/PR, 1976 - 1981
Content Marketing: Can You Use Other People's Blog Posts?
Maybe you were reading through your email this morning, or checking your Twitter stream, and you came across an article with an interesting
5 Top Customer Service Articles For the Week of February 17, 2014
Each week I read a number of customer service articles from various online resources. Here are my top five picks from last week.
Tips Tuesday – Big Brute Force Attack, Sliders and Conversion, G+ Rankin...
Hello Happy Site Owners! This week’s tips include an absolute must read post on what you need to know and do to get ahead of the tidal wave
The Importance of Providing a Great Customer Experience- Statistics and ...
Check out our new infographic â€œThe importance of providing a great customer experience" to understand what constitutes good customer exper
4 Ways to Boost Your Social Media Marketing for Less than $1 Per Day - J...
Have you been frustrated with your social media interaction recently? Here are 4 ways to boost your social media marketing on Facebook, Twit
Why aren’t people reading your online content? - exploreB2B
Why aren’t people reading your online content?You might be surprised by the answers. A few months back I was doing my usual early morning ro
9 Customer Experience Statistics to Refocus Your Team
Blog post at Customers That Stick : Customer-facing professionals need to know not only the scope of the challenges they face but also the r
What Did Facebook Announce, and How Does It Impact My Strategy?
Facebook announced a few specifics regarding changes coming to the news feed algorithm (EdgeRank). Overall the algorithm still works mostly
Status Updates and Social Media | Social Media Today
We’ve all had that moment when you’re out of ideas. You’ve written about interesting topics and covered content that your fans are intereste
How Lighting Or A Song In A Coffee Shop Can Initiate Mobile Malware - Bi...
According to new research, the lighting or a song in a coffee shop can trigger malware on your smartphone through embedded messages undetect
Video: The psychology of online trolls | Articles | Home
An explanation of the ‘disinhibition effect’ shines light on the mentality of these Internet tyrants lurking in your comments section while
I Want to Stay Privately Connected on Facebook...But Mousing Over My Nam...
privacy-shredder UPDATE (May 17, 2013): This iteration of the hoax is may be using “Graph app” (I'm assuming they mean Graph Search) as the
Why is Facebook Asking for Phone Numbers? - Seek Social Media
Facebook is asking for users' phone numbers for added security to accounts. Here are some reasons why it's a good idea to give it to them.