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Carm Capriotto
33 followers -
Automotive Aftermarket Podcaster
Automotive Aftermarket Podcaster

33 followers
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Ever Thought of Creating Training Videos of your Standard Operating Procedures? http://bit.ly/2o9Plq1
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Euro specialist shop owner is also a BMW trainer and embraces technician networking. Listen here: http://bit.ly/2fcrU8A

Seth Thorson has specialized in the service of European automobiles since 1999. A BMW Trained technician, he also owns a nationwide BMW tech Support service (LMV Bavarian) that technicians all over the world use for BMW technical advice.

As a national BMW trainer, Seth embraces new technology and understands that there is always someone willing to work harder to take everything away.
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How one service professional sold his shops and is applying his experience into a related new career.
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Ever Compare Your Shop’s Customer Service to Apple’s Design Genius?
Ryan Clo owner of Dubwerx in Cincinnati, OH is an eighteen-year veteran in the Automotive Service industry with two locations that specialize in Audi, VW and Saab. Ryan grew his enterprise from a single customer into a multiple location highly profitable business with 12 employees, that includes 6 technicians with a 99% customer satisfaction. He has automated his business so that his presence is not required. Learn some very special concepts including his perspective on how technology has leveled the playing field for the entire auto care service industry.
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Need a blue print for a quality technician apprentice program?
ASLA, the acronym for American Skilled Labor Association is led by shop owner and entrepreneur Mike Davidson from Parkway Automotive in Little Rock, AR. ASLA is a non-for profit 501(C) (3) corp and is going to be an important part of building an apprentice program for all auto care shop owners. If you are serious about building quality technicians internally then this is the episode to listen to. You will get a blueprint in exactly how to do it.
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Our auto care industry has been very aggressive in holding panel discussions at all levels of the aftermarket and from all associations, to bring the dialogue to life on the 'connected car'. This esteemed panel's strong resume gives you a 'behind the scenes' perspective that only they can provide. With most tier one car manufactures with a booth at the 2016 Consumer Electronics Show it brings to life the importance of the convergence of Silicon Valley and Detroit. With Tesla as a business model example, you get an opportunity to hear an important discussion that will open your eyes and give you a look at this important topic from a technology and OE perspective. As guest moderator Roger Lanctot says "There is a lot of fear mongering and perplexity as to what is going on with the connected car". http://bit.ly/22Xdlts
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New episode today with Jeff Peevy. It's all about your learning culture and Jeff serves up the concepts and importance for every business to embrace. http://bit.ly/1PNF6NX
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Listen to skateboarding legend Alan 'Ollie' Gelfand share his story from creating the 'Ollie' to opening his service repair shop and a huge David and Goliath lawsuit with VW. http://bit.ly/1O2Tcdu
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24 Second sound bite to get the flavor of this great interview with Brian Cruickshank, Director of the University of the Aftermarket
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