- Devon County Council1996 - present
I have a varied background ranging from Enterprise Architecture, Sustainability and Community Development, Tourism & Economic Development, Business Administration, Communications and Strategic ICT.
I am not an “Expert” or a “Guru” but I do like trying new things and enabling others to do the same. I enjoy sharing ideas and talking with like-minded people.
You can read more about me on my blog.
I'm of the view that the greatest value a practitioner can create locally is an organisational view on what this stuff means and be consistent about it. I'm using the wider organisational hook of outcomes led transformation as the place to talk about systemic change and then explaining through stories of how digital transformation can contribute to that - essentially though it will be different in each place because we all have slightly different views and perspectives - the key question is are we being clear about what we mean locally or are we simply reusing old crap because we are lazy...for me digital is more than ones and zeroes because to understand it and truly exploit the potential requires different thinking. This is not digital technology but without explaining context and framing it in that context we end up having technology debates with old thinking and crap systems...
I am concerned however by the bandwagon approach which is counter productive and simply brings old crap back into conversations using current terms.
As I said interesting post :)
Add statistics and your business intelligence sky rockets.
Monitor all channels like you have and like we do and up it goes again.
We go a step further and log those stats in our CRM which then dynamically drives our top task listings on each section of our website :-)
I’ve just posted some details about a job opportunity over on Re:Work Digital - we are looking for a Public Information and Creative Service Manager who can lead the delivery and development our new approach to public information and access. A snippet…