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Verified local business
Car Pretty
Car Detailing Service
Today 8:00 am – 6:00 pm
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3402 Milwaukee Ave Northbrook, IL 60062
3402 Milwaukee AvenueUSIllinoisNorthbrook60062
Car Detailing Service, Transmission Shop
Car Detailing Service
Transmission Shop
Oil Change Service
Car Wash
Window Tinting Service
Auto Body Shop
Car Factory
Car Service
Auto Tune Up Service
Auto Dent Removal Service
Today 8:00 am – 6:00 pm
Monday 8:00 am – 6:00 pmTuesday 8:00 am – 6:00 pmWednesday 8:00 am – 6:00 pmThursday 8:00 am – 6:00 pmFriday 8:00 am – 6:00 pmSaturday 8:00 am – 5:00 pmSunday Closed
We make your "CAR PRETTY"!

Car Pretty offer these other services:

Window tinting
Full auto inspections
Oil changes
Car Wash
Auto detail
Tire rotation
Tune ups
A/C recharge
Coolant flush
Body work
Paint-less dent removal

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Review Summary
19 reviews
5 star
7 reviews
4 star
1 review
3 star
1 review
2 star
3 reviews
1 star
7 reviews
"Bought the complete auto detail, a full detailing inside and out."
"It drove me nuts, BUT, I wait for the groupon price which is unbeatable."
"Outstanding service!"
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All reviews
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Chris Crowell
2 weeks ago
First, good luck making a reservation since they never answer their phone or return messages. Once you get ahold of them you will need to wait about 1-2 months for an open appointment. I dropped my car off at 9am (my appointment time) and went to pick it up at 5pm since I hadn't heard from them and they didn't answer their phone any of the 7 times I called. I arrived to see my car still sitting in the parking lot and went to ask why they never started my car. He said it would be done soon. They closed at 6 so I knew it would be a rushed job and I had somewhere to be so I had to pick it up with my extra key later at night after they were closed. When I got my car there were water spots on the mirrors and windows, the carpets still had marks on them that should have been out, there was wax stuck on my car that I had to scrape off, and they never replaced my floor mats so I had to pick them up the next weekend. Overall, it was a terrible experience and I will never use car pretty again. The groupon looks appealing but paying a little bit extra for a good job somewhere else is worth it to avoid this place.
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Ami Long
a month ago
Fantastic! The guys are super friendly and welcoming. Not intimidating like a lot of car places. My car looked AMAZING when I picked it up. I felt like I was picking up a brand new car. Definitely recommend this place and I'll be going back for sure! Outstanding service!
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Michelle Quintana
a year ago
I brought my SUV in just before my 9:00 A.M. appointment, was assured it would take "only 3 hours". Well, 12:00 P.M. came & went without a phone call that my SUV was finished. I ended up calling them around 1:30, just to get a recording that the number I dialed "is not available at this time". OK. Called back around 2:30 P.M. & the other guy said they were just finishing it up. Picked it up around 4:00 P.M. I went over the SUV & noticed some of the stains were still there on the carpets, how about treating 2 x's. I slid my hand underneath each of the 5 doors & filth came off on my hands. The windows were not all clean, streaks & spots. They gave me an opportunity to spot clean the car, which was very good business. I declined the offer. To sum it all up I was frustrated. I give them credit for them having this business, it's a really busy shop. My suggestion is try it out, don't have high expectations, most important use a "coupon".
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Tito Jo
a year ago
It is not wow, I got an offer for $75.00 instead of $150.00 for full car detailing, inside, out side and engine. If I paid more I would be sorry for that. it does not deserve even the $75.00 when I went to take the car back I found some spots still there in the cup holders and on other spaces on the vinyl and there was a spot on the roof inside the car, I told them it is not done well, they came and did it and it was removed, so why after 4 hours leaving them the car they did not do a good job the first place, also the floor was not fully cleaned and the place by the spare tire they did not even touch it, I had to go home and vacuum it again. The engine was not fully cleaned as they promised that they use degreaser to remove the oil spots on the engine and the grease but they did not do it, I had to clean it my self, there was small leafs and dust still on the engine, the only thing they did they cleaned the black plastic surfaces under the hood and made it shiny which is easy job. The only good thing was the outside which I can do that and wash it for $3.00 in a car wash. I was not satisfied at all and I would not recommend it.
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Chris Caswell
a month ago
6 hours for a detail!!!!!! The reservation system means nothing. I had a groupon that expired on the 15th. They were nice enough to extend it because they had no appointments before that date. I called mid April and there was nothing available until May 29th. They told me. Drop the car off at 9. I was there at 8:45 am. Asked the guy how long it would take to where he replied "about 4-5 hours. Waited til 1 and inquired on the time. A worker told me "they just started. It'll be about 2 hours". What!!!!! Then it was a rushed 2 hour job. Got the car. Had to point out Chrome exhaust tops were dirty parts of windshield dirty. Rims partially dirty. Will not go back
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margaret schwarz
a month ago
I have used them many times. their detailing is great. The only draw back is they rarely answer their phone so I end up driving over their to talk to them.. It drove me nuts, BUT, I wait for the groupon price which is unbeatable. And they have it written in it, that if you detail your car every three months, you get the same price as your groupon price. I am messy, and I carry a lot of stuff in my car, so for me its a perfect deal!.
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Krzysztof Sikora
a year ago
I bought complete car cleaning deal from groupon, and ended up canceling it. Every time i called there was only answering machine playing. It's like nobody works there at the desk. I will not recommend going there. Specially if you cannot get a hold of anyone to schedule an appointment.
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Mark Fournier
a year ago
Horrible experience! The owner (Joe) promised to make my car look like new, but when I got it back it was so messed up that I had to take it to a 'real' body repair shop where they told me it would cost $5,900 to repair all the damage Joe did to my car! There are paint drips all down the sides that must now be sanded down to the bondo, and overspray on just about everything. They tried to repair my bumper with bondo... on plastic! I cracked and fell off only days after bringing the car home. He kept blowing me off for nearly 3 months and eventually just refused to repair the damages. I believe he is a con artist and should be behind bars!
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