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Verified local business
Car Pretty
Car Detailing Service
Today 8:00 am – 6:00 pm
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3402 Milwaukee Ave Northbrook, IL 60062
3402 Milwaukee AvenueUSIllinoisNorthbrook60062
(773) 759-8449carprettydetail.com
Car Detailing Service, Transmission Shop
Car Detailing Service
Transmission Shop
Oil Change Service
Car Wash
Window Tinting Service
Auto Body Shop
Car Factory
Car Service
Auto Tune Up Service
Auto Dent Removal Service
Today 8:00 am – 6:00 pm
Monday 8:00 am – 6:00 pmTuesday 8:00 am – 6:00 pmWednesday 8:00 am – 6:00 pmThursday 8:00 am – 6:00 pmFriday 8:00 am – 6:00 pmSaturday 8:00 am – 5:00 pmSunday Closed
We make your "CAR PRETTY"!

Car Pretty offer these other services:

Window tinting
Full auto inspections
Oil changes
Car Wash
Auto detail
Tire rotation
Brakes
Belts
Hoses
Tune ups
A/C recharge
Battery
Coolant flush
Wipers
Emissions
Towing
Body work
Paint-less dent removal
EVERYTHING AUTO!

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Review Summary
2.8
23 reviews
5 star
8 reviews
4 star
1 review
3 star
1 review
2 star
4 reviews
1 star
9 reviews
"Bought the complete auto detail, a full detailing inside and out."
"I have had to wait 3-4 hours, for exterior detail alone near city."
"It drove me nuts, BUT, I wait for the groupon price which is unbeatable."
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All reviews
Amanda J
a week ago
DO NOT GO TO THIS PLACE!!! I bought a groupon for a full car detail to this place back in January for a late christmas gift to myself. I called in february to set up an appointment and after multiple times of calling this place (because they never answered or returned phone calls) the earliest appointment they had available was at the end of June. Once I brought my car to them I thought this was going to be great but man was I WRONG! I have a honda CRV (the ones with the black plastic all around, on my handles and on the bumpers) they DESTROYED my black by using clay and then putting wax on it, all after I told them to make sure they treat the black appropriately and they assured me they would. Not only did they destroy all of the black plastic on my car they make the car look all beautiful with whatever they use but the second it gets wet there horrible work starts to show through. I had clay bar residue ALL over my car along with wax in chunks stuck to EVERYTHING. My windshield, windows, bumper. My car looked like a filthy mess after they worked on it to the point I had to go to another detail place to get it looking at least half way decent. However my black plastic will always look horrible due to there so called detail job because you can't fix it, you can only mask it temporarily. The inside wasn't all it is cracked up to be either, but I won't even bother to go into that. Also, you are required to drop your car off at 8am and they tell you it will be done by 2-3. Once 3 o'clock rolled around I called to see if my car was done and no one picked up the phone, and after multiple phone calls i decided to just head over there. Once i got there my car was still being worked on and they said it was going to be done in another hour and a half and they would call when it was finished. So i waited and waited for a call. It started to approach closing time and I called yet again to try to find out about my car and they never picked up. I decided to head back over there right before closing time and the men stated that it was a good thing I was able to get here before they closed when NO ONE called me! My car was going to be stuck in there parking lot over night because of a lack of communication on THEIR end! IF YOU WANT A HORRIBLE EXPERIENCE then by all means please come here, however if you want a good car detailing you are better spending your money elsewhere! And if you ever want to try to complain or get them to fix their crappy job they did, be aware they will not answer their phones and when they do they hang up after saying they will call you back and they never will!
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Nick Veryasov
a month ago
First time I bought the Groupon for Car Pretty in May 2014. Bought two for both cars I own. Everything went well and I was fully satisfied. It was a little tough to make a schedule, but not big deal – something within a week. I decided to buy it again this year for the same. Big mistake. First, good luck making a reservation since they never answer their phone or return messages. I left about 3-4 messages before someone called back. Scheduling on their website does not work at all. Once you get ahold of them, you will need to wait about 2 months for an open appointment. I called 7/10 and next available spot was on 09/08. There is an additional surcharge of $25 for minivans and SUVs. My recommendation – try to make an appointment before you buy the coupon/Groupon. On the other hand, look somewhere else.
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Chris Crowell
2 months ago
First, good luck making a reservation since they never answer their phone or return messages. Once you get ahold of them you will need to wait about 1-2 months for an open appointment. I dropped my car off at 9am (my appointment time) and went to pick it up at 5pm since I hadn't heard from them and they didn't answer their phone any of the 7 times I called. I arrived to see my car still sitting in the parking lot and went to ask why they never started my car. He said it would be done soon. They closed at 6 so I knew it would be a rushed job and I had somewhere to be so I had to pick it up with my extra key later at night after they were closed. When I got my car there were water spots on the mirrors and windows, the carpets still had marks on them that should have been out, there was wax stuck on my car that I had to scrape off, and they never replaced my floor mats so I had to pick them up the next weekend. Overall, it was a terrible experience and I will never use car pretty again. The groupon looks appealing but paying a little bit extra for a good job somewhere else is worth it to avoid this place.
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Ami Long
3 months ago
Fantastic! The guys are super friendly and welcoming. Not intimidating like a lot of car places. My car looked AMAZING when I picked it up. I felt like I was picking up a brand new car. Definitely recommend this place and I'll be going back for sure! Outstanding service!
David Lang
in the last week
STAY AWAY!! For the past 2 weeks my wife and I have been trying to schedule detailing for our cars. We have called (and left messages) twice, and twice (each) tried contacting them through their Web site and they have NEVER gotten back to us. Now we don't trust them to do the work properly and just want our money back. I would have given them less that 1 star if that had been an option
A. Smithe
a month ago
Yes. it is in a little strip mall on the outskirts of Northbrook. I planned ahead and had to take a taxi to the Northbrook Train for work, but it was well worth it. Interior has not been done since I bought it, and a lot of traffic has gone on in that car. They did an excellent job. I have had to wait 3-4 hours, for exterior detail alone near city. This place was well worth the planning.
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Chris Caswell
3 months ago
6 hours for a detail!!!!!! The reservation system means nothing. I had a groupon that expired on the 15th. They were nice enough to extend it because they had no appointments before that date. I called mid April and there was nothing available until May 29th. They told me. Drop the car off at 9. I was there at 8:45 am. Asked the guy how long it would take to where he replied "about 4-5 hours. Waited til 1 and inquired on the time. A worker told me "they just started. It'll be about 2 hours". What!!!!! Then it was a rushed 2 hour job. Got the car. Had to point out Chrome exhaust tops were dirty parts of windshield dirty. Rims partially dirty. Will not go back
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margaret schwarz
3 months ago
I have used them many times. their detailing is great. The only draw back is they rarely answer their phone so I end up driving over their to talk to them.. It drove me nuts, BUT, I wait for the groupon price which is unbeatable. And they have it written in it, that if you detail your car every three months, you get the same price as your groupon price. I am messy, and I carry a lot of stuff in my car, so for me its a perfect deal!.