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Verified local business
Car Pretty
Car Detailing Service
Today 8:00 am – 6:00 pm
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3402 Milwaukee Ave Northbrook, IL 60062
3402 Milwaukee AvenueUSIllinoisNorthbrook60062
(773) 759-8449carprettydetail.com
Car Detailing Service, Transmission Shop
Car Detailing Service
Transmission Shop
Oil Change Service
Car Wash
Window Tinting Service
Auto Body Shop
Car Factory
Car Service
Auto Tune Up Service
Auto Dent Removal Service
Today 8:00 am – 6:00 pm
Monday 8:00 am – 6:00 pmTuesday 8:00 am – 6:00 pmWednesday 8:00 am – 6:00 pmThursday 8:00 am – 6:00 pmFriday 8:00 am – 6:00 pmSaturday 8:00 am – 5:00 pmSunday Closed
We make your "CAR PRETTY"!

Car Pretty offer these other services:

Window tinting
Full auto inspections
Oil changes
Car Wash
Auto detail
Tire rotation
Brakes
Belts
Hoses
Tune ups
A/C recharge
Battery
Coolant flush
Wipers
Emissions
Towing
Body work
Paint-less dent removal
EVERYTHING AUTO!

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Review Summary
3.0
21 reviews
5 star
8 reviews
4 star
1 review
3 star
1 review
2 star
4 reviews
1 star
7 reviews
"Bought the complete auto detail, a full detailing inside and out."
"It drove me nuts, BUT, I wait for the groupon price which is unbeatable."
"Outstanding service!"
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2 people
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All reviews
Nick Veryasov's profile photo
Nick Veryasov
2 weeks ago
First time I bought the Groupon for Car Pretty in May 2014. Bought two for both cars I own. Everything went well and I was fully satisfied. It was a little tough to make a schedule, but not big deal – something within a week. I decided to buy it again this year for the same. Big mistake. First, good luck making a reservation since they never answer their phone or return messages. I left about 3-4 messages before someone called back. Scheduling on their website does not work at all. Once you get ahold of them, you will need to wait about 2 months for an open appointment. I called 7/10 and next available spot was on 09/08. There is an additional surcharge of $25 for minivans and SUVs. My recommendation – try to make an appointment before you buy the coupon/Groupon. On the other hand, look somewhere else.
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Chris Crowell
a month ago
First, good luck making a reservation since they never answer their phone or return messages. Once you get ahold of them you will need to wait about 1-2 months for an open appointment. I dropped my car off at 9am (my appointment time) and went to pick it up at 5pm since I hadn't heard from them and they didn't answer their phone any of the 7 times I called. I arrived to see my car still sitting in the parking lot and went to ask why they never started my car. He said it would be done soon. They closed at 6 so I knew it would be a rushed job and I had somewhere to be so I had to pick it up with my extra key later at night after they were closed. When I got my car there were water spots on the mirrors and windows, the carpets still had marks on them that should have been out, there was wax stuck on my car that I had to scrape off, and they never replaced my floor mats so I had to pick them up the next weekend. Overall, it was a terrible experience and I will never use car pretty again. The groupon looks appealing but paying a little bit extra for a good job somewhere else is worth it to avoid this place.
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Ami Long
2 months ago
Fantastic! The guys are super friendly and welcoming. Not intimidating like a lot of car places. My car looked AMAZING when I picked it up. I felt like I was picking up a brand new car. Definitely recommend this place and I'll be going back for sure! Outstanding service!
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Michelle Quintana
a year ago
I brought my SUV in just before my 9:00 A.M. appointment, was assured it would take "only 3 hours". Well, 12:00 P.M. came & went without a phone call that my SUV was finished. I ended up calling them around 1:30, just to get a recording that the number I dialed "is not available at this time". OK. Called back around 2:30 P.M. & the other guy said they were just finishing it up. Picked it up around 4:00 P.M. I went over the SUV & noticed some of the stains were still there on the carpets, how about treating 2 x's. I slid my hand underneath each of the 5 doors & filth came off on my hands. The windows were not all clean, streaks & spots. They gave me an opportunity to spot clean the car, which was very good business. I declined the offer. To sum it all up I was frustrated. I give them credit for them having this business, it's a really busy shop. My suggestion is try it out, don't have high expectations, most important use a "coupon".
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A. Smithe
2 weeks ago
Yes. it is in a little strip mall on the outskirts of Northbrook. I planned ahead and had to take a taxi to the Northbrook Train for work, but it was well worth it. Interior has not been done since I bought it, and a lot of traffic has gone on in that car. They did an excellent job. I have had to wait 3-4 hours, for exterior detail alone near city. This place was well worth the planning.
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Chris Caswell
2 months ago
6 hours for a detail!!!!!! The reservation system means nothing. I had a groupon that expired on the 15th. They were nice enough to extend it because they had no appointments before that date. I called mid April and there was nothing available until May 29th. They told me. Drop the car off at 9. I was there at 8:45 am. Asked the guy how long it would take to where he replied "about 4-5 hours. Waited til 1 and inquired on the time. A worker told me "they just started. It'll be about 2 hours". What!!!!! Then it was a rushed 2 hour job. Got the car. Had to point out Chrome exhaust tops were dirty parts of windshield dirty. Rims partially dirty. Will not go back
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margaret schwarz
2 months ago
I have used them many times. their detailing is great. The only draw back is they rarely answer their phone so I end up driving over their to talk to them.. It drove me nuts, BUT, I wait for the groupon price which is unbeatable. And they have it written in it, that if you detail your car every three months, you get the same price as your groupon price. I am messy, and I carry a lot of stuff in my car, so for me its a perfect deal!.
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Krzysztof Sikora
a year ago
I bought complete car cleaning deal from groupon, and ended up canceling it. Every time i called there was only answering machine playing. It's like nobody works there at the desk. I will not recommend going there. Specially if you cannot get a hold of anyone to schedule an appointment.