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CafeX Communications
39 followers|54,476 views
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We transform real-time engagement for businesses over mobile & web.
Introduction
CaféX creates software that makes it simple for companies to transform online customer engagement and mobile workforce collaboration. Its award-winning Live Assist® platform enhances mobile applications and websites with plugin-less video chat, exact screen share and predictive context to increase customer satisfaction and staff efficiency. 

Enterprises can quickly deploy CafeX solutions to deliver personalized, Omnichannel experiences that ensure continuity across mobile, web, self-service, chat, video and traditional customer touch points. Powerful toolkits and integration software from CafeX work with enterprises’ existing infrastructure to ensure maximum investment protection. For more information about CafeX, please visit www.cafex.com.
Contact Information
Contact info
Phone
646-351-0511
Email
Address
1040 Avenue of the Americas 19th Floor New York, NY 10018

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Making the 'Third Network' Work http://ubm.io/2jv2RlZ
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Download research from top industry analysts to understand more about pervasive collaboration, the business case for web real-time technologies and other topics. Check out the CafeX Whitepapers here: http://bit.ly/2k0FUIB
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CafeX brings 'Uberified' customer service to Asia. Millennial-friendly online help offers alternative to toll-free frustration. Find out more here. http://s.nikkei.com/2jqPfpL
TOKYO -- For a generation that thrives on texts, tweets and instant responses, being put on hold for customer service is a sure deal breaker. Millenni
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The Future of Enterprise Collaboration and Seamless Video Conferencing with Rami Musallam, CEO of CafeX http://bit.ly/2iCBQJj
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Video Conferencing. Disrupt or be disrupted. Is your business ready? http://bit.ly/2imVgBC 
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Read this whitepaper by Aberdeen Research to learn how WebRTC helps companies improve agent utilization, increase service levels and maximize customer satisfaction. http://bit.ly/2itkcuB
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CaféX is bringing the "Uberification" to customer service, likening single-click communication to the convenience of the Uber ride-hailing app. http://s.nikkei.com/2jw9x1j
TOKYO -- For a generation that thrives on texts, tweets and instant responses, being put on hold for customer service is a sure deal breaker. Millenni
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Personalize your in-app support with CaféX Live Assist for Microsoft Dynamics 365. Go on, delight your customers.. http://bit.ly/2jrcaRG
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Heartwarming case study from our friends at Avaya. 
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Throwback Thursday to our win for Best in Show at Enterprise Connect 2016. Don't miss us this year, register now! http://bit.ly/2iGUbEW 
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Organisations will continue to push for video conferencing adoption in 2017, but they’ll also work on making video an integral component to accelerating digital transformation. 
The unified communications and collaboration technology industry (again) underwent rapid growth in 2016.
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Chime collaboration fills WebRTC gaps: every browser, 0 downloads, enterprise ready http://bit.ly/2juKeyz 
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