shouldn't your anger be directed to Acer, not CNET? I'm pretty sure Acer is not getting paid to make these comments, considering they are one of Microsoft's top customers. Business customers, just like consumers, get fed up when products don't meet their needs. In this case, Acer is complaining that Microsoft is not helping them sell more units. That's pretty good feedback for Microsoft. Maybe they should change their products so that users actually like Windows 8, and therefore Acer can sell more PCs.