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Business Consumer Alliance
Non-Profit Organization
Today 8AM–5PM
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If You’re Relying On Your Tax Refund, IRS Warns It May Come Late This Year
There are just a few weeks left until tax preparation season kicks off, and today the Internal Revenue Service had some bad news for families that receive the earned income tax credit or the additi…
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If you use prepaid debit cards, starting this year you'll be given more protection over your transactions. Read up on them here:
With so many consumers already a part of the prepaid account market, and many more projected to be using these financial products in the future, new protections will go into effect late 2017 to prote
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Thinking about getting a RushCard prepaid debit card? Consumers are having problems accessing their funds. Read on and get valuable tips to help you in evaluating prepaid debit cards and their offers.
RushCard, owned by UniRush LLC, and one of the many businesses operated by music/entertainment mogul Russell Simmons, has received plenty of backlash from customers as of late. Distraught consumers ha
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Restaurant Owners Can No Longer Sue Customers Over Bad Yelp Reviews
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If you've purchased milk since 2003, you may be entitled to cash as part of a huge class action settlement. Details
California residents who have purchased milk at any time since 2003 are eligible to receive cash as part of a $52 million class-action settlement with major US dairy producers.
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Ordered from Freshly Fit lately? Check out why BCA is giving the business an F rating & tips on what you can do.
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Scam Alert! A new phishing scam is targeting the disabled. Be cautious if you are contacted by someone claiming to be from the Social Security Administration. Read this article for tips on how to avoid this scam and share with others!
Disability applicants should be on the lookout for phishing scams designed to get their personal information. Scammers, pretending to be from the Social Security Administration (SSA) or claiming to he
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Wishing you and your family good health, happiness, success and prosperity in the coming year. From all of us at BCA - Happy New Year!
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Contact Information
Map of the business location
315 N La Cadena Dr Colton, CA 92324
315 North La Cadena DriveUSCaliforniaColton92324
Non-Profit Organization, Business Development Service
Non-Profit Organization
Business Development Service
Business Service
Today 8AM–5PM
Wednesday 8AM–5PMThursday 8AM–5PMFriday 8AM–5PMSaturday ClosedSunday ClosedMonday 8AM–5PMTuesday 8AM–5PM
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Review Summary
59 reviews
5 star
39 reviews
4 star
1 review
3 star
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2 star
1 review
1 star
18 reviews
"Great company to work with!!"
"These people just called my store with a complaint from a customer."
"I was experiencing issues with a Window's program."
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Edwin Novosad's profile photo
Edwin Novosad
2 weeks ago
Kim Burge was very friendly and understanding about my complaint dealing with a very large company and is presently trying to help me get this complaint resolved without taking legal route at this point. I am looking forward to going through this process with the help of Kim and Business Alliance I definitely give a Five Star rating for the help given so far. Thank you and God Bless Edwin
David Thompson's profile photo
David Thompson
2 months ago
Dish network coersed me to use their service. They lied. The responce from BCA was immediate upon my contacting them. The situation was resolved within 5 business days
Response from the owner - 2 months ago
David, We strive to provide you with the best customer service experience possible and I'm glad to hear we were able to help you out. Please do us a favor and tell all of your friends and family about your experience using our free complaint mediation service. We're also a valuable resource on marketplace trends on laws that affect consumers and business owners alike. Before you pay, check BCA! Best regards, - Kiry Peng President/CEO Business Consumer Alliance
Hollie Henning's profile photo
Hollie Henning
2 months ago
Excellent help resolving the issues that needed attention. I tried for 2 years with the company which was giving me a hard time and running me in circles. Just telling the company that I was filing a complaint got them to move their butts. Within 2 days after contacting the Business Consumer Alliance it was resolved. Thank you to the Business Consumer Alliance.
Response from the owner - 2 months ago
Hi Hollie. I'm happy to hear that our complaint mediation team was able to resolve your problem. We take pride in our work and reading these success stories just affirms that the public needs organizations like ours in the marketplace. Please help spread the word to your friends and family about Business Consumer Alliance. We're here to help both consumers and business owners, alike. Best regards, - Kiry Peng President/CEO
Daniele Federico Matysik's profile photo
Daniele Federico Matysik
6 months ago
These people just called my store with a complaint from a customer. When I told the guy I would not be commenting due to the fact that we already fully took care of the customer he yelled "You're a B***H!" and hung up on me. I do not know what kind of fake agency this is but I can't imagine that they have any sort of credibility with employees or responses like that. **EDIT: I did call and speak to a kind woman and said she would be speaking with his manager. Hopefully in their case this is just a matter of one bad employee.
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Response from the owner - 6 months ago
Thank you for bringing our membership representative’s unprofessional remark to our attention. I can only apologize once more and assure you that this is not how our employees normally conduct themselves. This is an isolated incident, and the matter was addressed with the representative’s manager. We acknowledge time has passed since your initial posting. We were working with your company and your customer, in attempts to mediate your complaint to a successful resolution. We realize your customer was not satisfied with how you addressed his issues, but he appreciated the time you took personally to speak to him directly. Our purpose is to try to assist in the resolution of complaints and to use the complaint experience to opine on the reliability of any business. We provided a forum for your customer to communicate his experience. Business Consumer Alliance is a national reporting agency that has provided over 10 million reports this year alone. The reports we provide are dynamic and informative which includes the rating, industry trends, complaint experience, and reviews that provide the public a solid perspective about the business they are inquiring about. Our reports prove invaluable to both businesses and consumers alike when searching for reputable and reliable companies. Sincerely, Linda Fernandez Vice President of Customer Service & Arbitration