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Britannic Technologies
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Communications and Networks Integrators
Communications and Networks Integrators

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The highlight in our annual events calendar, our 13th Convergence Summit will get to the core of “The Connected World”, inviting you to explore two of the hallmarks of a synchronised business operation: integrated communications technology and connectivity.

A stellar line-up of communications experts, strategists and technology pioneers from Avaya, Mitel and Microsoft will discuss how your business can truly and deeply integrate its business systems, networks, processes, and communications channels to connect with its customers and the world at large.

Look forward to a special keynote from Markerstudy Group CTO, Dan Fiehn – the force behind the many award-winning transformation projects at one of Britain’s fastest growing insurance businesses.

Let’s share some ideas at Convergence Summit this autumn!
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The highlight in our annual events calendar, our 13th Convergence Summit will get to the core of “The Connected World”, inviting you to explore two of the hallmarks of a synchronised business operation: integrated communications technology and connectivity.

A stellar line-up of communications experts, strategists and technology pioneers from Avaya, Mitel and Microsoft will discuss how your business can truly and deeply integrate its business systems, networks, processes, and communications channels to connect with its customers and the world at large.

Look forward to a special keynote from Markerstudy Group CTO, Dan Fiehn – the force behind the many award-winning transformation projects at one of Britain’s fastest growing insurance businesses.

Let’s share some ideas at Convergence Summit this autumn!
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UC 2.0 – UNIFIED COMMUNICATIONS BEYOND PRESENCE AND DESKTOP COLLABORATION http://bit.ly/2bhYg4S
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Join us on Thursday, 15th September at Mitel's Head Office in London for the latest update on integrated communications solutions from Mitel and Britannic.

Many organisations already provide multi-channel communications, but all too often communication channels are managed in silos, creating islands of technology that stand in the way of a highly efficient customer service process. This seminar will explore different ways in which you can move from disjointed multichannel communications to a synchronised operating model, in other words “omni-channel communications”.

Visit our website for more information:
http://www.btlnet.co.uk/events--seminars/2016/august/omni-channel-contact-centre-seminar
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Keep up to date with industry debates on Contact Centres, Unified Communications, Cloud and many more topics on our blog!
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