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Broadstone Memorial
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Dear Residents,
 
Mayor Turner has issued a MANDATORY EVACUATION starting tomorrow (September 3, 2017). From that notice: If you have any water inside your home, and if you live in an apartment or high rise, if there is currently any water on the first floor, in an area bounded by I-10 on the north, Briar Forest on the south, Highway 6 on the west and Gessner on the east, you are asked to get out of your home and stay out for at least the next two weeks. Power is also being turned off for these flooded areas.
 
View a map of the evacuation zone and additional updates for our area here: https://www.facebook.com/HoustonEnergyCorridorDistrict. All of our neighboring communities are also urging remaining residents to leave due to safety concerns. We will share more information tomorrow on a temporary leasing office to discuss next steps — we have additional apartment communities throughout Houston and can help support you in finding a new home. In the meantime, please email us at ResidentCare@allresco.com with your name and a phone number we can reach you at, and note whether you are still at the community or have already evacuated. We will call you and talk through options. We are here to help!
 
We strongly urge anyone who has chosen to stay to evacuate as soon as possible given this new information. There will be no water or power service. Below are some tips for dealing with power shut-off until you evacuate.
 
·         Keep flashlights and extra batteries handy (avoid candles and kerosene lamps, which can present a fire hazard) in case of a power outage, and make sure you have alternative charging methods for your phone or any device that requires power.
·         Should an interruption to power occur, open your refrigerator only when necessary. Be aware that food will spoil in a refrigerator if the power is off for more than a few hours but freezers will keep food several days if doors are not opened after power failure.
 
Stay safe.
 
Sincerely,
Your Management Team
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Dear Residents:
 
We understand there are still a few residents at the property who have chosen to stay for various reasons, but we strongly encourage you to evacuate as there is still flooding at the property, and we have no way of knowing when water service will return, nor can we guarantee power will stay on. Please also know that we have additional apartment communities throughout Houston and can help support you in finding a new home. Simply reach out to us at ResidentCare@allresco.com with your name and a phone number we can reach you at. We will call you and talk through options. We are here to help!
 
 
Sincerely,
Your Management Team
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Dear Residents:
 
Additional evacuation advisories are in place for our area. If anyone remains at the property, we strongly urge you to evacuate as soon as possible. It is not safe to remain at the property. We have no way of knowing when water service will return, nor can we guarantee power will stay on, and additional flooding could occur. If you are unable to connect with a rescue crew at our community, call the following numbers. When calling, provide your name, number of people trapped, number of pets, address and telephone number. Please also notify us that you are currently still at the community by contacting us at ResidentCare@allresco.com or 866-472-3690.

281-238-3430 (Texas rescue line)
202-372-2100 (U.S. Coast Guard Hurricane Harvey emergency response line)
281-464-4851 (U.S. Coast Guard distress line)
281-464-4852 (U.S. Coast Guard distress line)
281-464-4853 (U.S. Coast Guard distress line)
281-464-4854 (U.S. Coast Guard distress line)
281-464-4855 (U.S. Coast Guard distress line)
 
For a medical/functional emergency, call 211.
For a life-threatening emergency, call 911.
 
You can also view a map and list of shelters:  http://abc13.com/weather/list-of-shelters-around-houston-area/2341032/

 
Please stay safe, and adhere to all advisories and directives from the local authorities.
Stand Strong Texas!

Sincerely,
Your Management Team
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We are closely monitoring the community but we do not know when authorities will give us clearance to return or when we will be able to access. We will keep all residents updated on the status of the community via email until is safe to return.
 
Once we are able to access the community, we will perform immediate assessments so that we understand the full extent of all damage and provide you with detailed next steps. In the interim, you may contact our Resident Care team with specific questions at ResidentCare@allresco.com or 866-472-3690.
 
If anyone remains at the property, we strongly urge you to evacuate as soon as possible. We do not know whether it is safe to remain at the property and cannot guarantee water and power service. Rescue crews are actively working to get people out of the area. If you are unable to connect with a rescue crew at our community, call the following numbers. When calling, provide your name, number of people trapped, number of pets, address and telephone number. Please also notify us that you are currently still at the community by contacting us at ResidentCare@allresco.com or 866-472-3690.
 
281-238-3430 (Texas rescue line)
202-372-2100 (U.S. Coast Guard Hurricane Harvey emergency response line)
281-464-4851 (U.S. Coast Guard distress line)
281-464-4852 (U.S. Coast Guard distress line)
281-464-4853 (U.S. Coast Guard distress line)
281-464-4854 (U.S. Coast Guard distress line)
281-464-4855 (U.S. Coast Guard distress line)
 
You can also view a map and list of shelters: http://abc13.com/weather/list-of-shelters-around-houston-area/2341032/  
Please stay safe, and adhere to all advisories and directives from the local authorities.
Stand Strong Texas!
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