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Brilliant Directories
Software Company
Today 9AM–5PM
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Brilliant Directories

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Brilliant Directories is an all-in-one website directory software. You can build stunning directory websites for any industry, community, and more!
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Brilliant Directories

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Happy Thanksgiving Everyone, may you and your families have a blessed day today! #thanksgiving
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Contact Information
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16321 Pacific Coast Hwy c Pacific Palisades, CA 90272
16321 Pacific Coast Highway cUSCalifornia90272
Software Company, Business Service
Software Company
Business Service
Information and Technology Services
Services Companies
Web Hosting Company
Web Services
Today 9AM–5PM
Thursday 9AM–5PMFriday 9AM–5PMSaturday ClosedSunday ClosedMonday 9AM–5PMTuesday 9AM–5PMWednesday 9AM–5PM
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Review Summary
3 reviews
"They told us that they don't offer "support" to non-paying customers."
"Overall great experience."
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JJ Michel's profile photo
JJ Michel
4 months ago
Overall great experience. Great sales team and followups based on my questions. Any questions or issues were resolved very quickly. I would recommend this software to anyone who is more of a novice and would like to have a head start on design. Software is everything I was looking for and more. I am glad I found the Brilliant Directory team.
Response from the owner - a month ago
Thank, JJ. We really appreciate your feedback here. We do our best to respond to issues and questions that might come up ... so we are glad to hear that as a novice user, you are having super success with your website. Thank you.
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Paul Lerner
6 months ago
Great service.
Response from the owner - 5 months ago
Hi Paul! Thanks for being our first review here on Google! Our team is very happy to have you as a customer; your website looks amazing on the platform. Feel free to reach out to us if you need anything - our team will do their best to help. Thanks again for your feedback here and we wish you loads and loads of success! All the best, The Brilliant Directories Team
Johnny Zakharia's profile photo
Johnny Zakharia
5 months ago
Brilliant Directories is the worst service out there. WARNING. keep away from Brilliant Directories. They are a bunch of liars and scammers. I signed up for their 14 day trial. However when we had questions they refused to answer simple questions. They told us that they don't offer "support" to non-paying customers. Which is crazy. What is the 14 day trial if you cannot ask a sales question?
Response from the owner - 5 months ago
Hi Johnny, Thanks for your feedback here on Google. We do appreciate it. We see that you've been following our company for about 5 years now. We do appreciate your avid interest in the software during the last 5 years. We recently started offering 14-day free trials that allow users to test out the software, with all features, 100% free for 14 days. While the free trial is 100% free, we are currently not able to provide standard email support to users trying the free trial. We have thousands of free trials out at a given time and do not have the resources to provide website support to free trials users. We are able to answer general how-to questions, but are not able to provide comprehensive support on how to customize your website. Standard support is reserved for paying customers so that we can best serve live customers of the software. We do understand that this can be frustrating, but also recommend reaching out to the free public community for questions about how to update your website in case you need support. Paying customers do receive support from our support team and we aim to respond to support emails within 1 business day. We hope that the software works for your needs during the 14 day trial and you can become a live customer to receive support for your website from our friendly support team. If you feel the software will be a good fit and you become a live customer, you can expect responses to email support inquiries within 1 business day. Again, our aim is to provide the best support we can to our customers. The 14 day trial is a free way to test out all the features 100% free. We apologize for the inconvenience but appreciate your feedback here. All feedback, both positive and constructive, is appreciated. We are always seeking to improve ourselves. We'll try to find ways in which we can potentially allocate resources in the future to better serve users on 14 day free trials. Thank you again for your feedback here. We greatly appreciate it and always wish you amazing success on your projects. All the best, The Brilliant Directories Team