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Bright Pattern
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Omnichannel solution for contact centers in the cloud
Omnichannel solution for contact centers in the cloud

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Gartner's GetApp Call Center Category Leaders of Q3 2018 http://bit.ly/2PQxtLA
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CRMs Don’t Do Contact Center Solutions http://bit.ly/2POn8Qr #CRM #contactcenter #cloudsoftware
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A Complete Voice of the Customer Program http://bit.ly/2PSUTzR #VOC #voiceofcustomer #CX
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Gartner's GetApp Call Center Category Leaders of Q3 2018 http://bit.ly/2QIQfFR @GetApp @Gartner #CX #cctr
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5 Keys: Effortless, Personal, Omnichannel Cloud Customer Service (Part 1) http://bit.ly/2NpqhJT #omnichannel #customerservice #contactcenter
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Take Customer Interactions and Self-Service Further with Video http://bit.ly/2D7PljF #video #custserv #cctr #cx
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Predicting Contact Center Average Handle Time Part 2 http://bit.ly/2D3zXEN #AHT #averagehandletime #CX
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Great guest blog by Michael Pace! A Complete Voice of the Customer Program http://bit.ly/2NIuqIb #VOC #voiceofcustomer #custexp
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Customer Service for Utilities Is All About Context http://bit.ly/2NdiI8Z #utilities #contactcenter #customerexperience
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A Complete Voice of the Customer Program http://bit.ly/2Mt3yHg #VOC #voiceofcustomer #cctr #CX
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