WTF #Comcast / #Xfinity? Can you say billing #fraud or is your software and your people really this incompetent? Anyone know of a class action lawsuit going yet over inaccurate data metering with ? This is figure 1 in the complaint I'm preparing against them for the Governor's Office of Consumer Affairs. A "Representative" from their "Security" department told me this morning this was normal. Apparently some data is sneaking into my modem without going through my router and the single cat5e cable connecting them. When I called his bluff and told him I was a Technology executive he told me to scan for viruses. I guess he's inept enough to believe a virus can use data from my computer through the modem without passing through the router? It's a single purpose modem, by the way, not a combo modem/wifi router. I made that clear to him, he didn't get the distinction.
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