So, this is my latest experience with #Adobe
I was going through the 2000+ images I've shot so far this year, trying to sort them into collections, and every time I created a collection, I had to navigate back to the main folder...so I was wondering if some 'back' command existed as in a browser.
Signed into Adobe.com, and selected forums under learning and support. Selected photoshop lightroom...typed my question, and copied it, because I know the way adobe forums work - if the prefab answers they give you don't work, they've actually erased your question, and you'll need to re-type it to actually submit it to the forum.
Then I realize I've not signed into Adobe forums, though I did sign into Adobe...so I go to the sign in screen, and it is blank, so I open up Firefox rather than Chrome, and it is still blank.
So now I'm just trying to get in contact with Adobe period, look under contact us, and discover their entire phone system seems to be down. They suggest chat, but that of course doesn't work, so they suggest...forums...
And I've just wasted another half hour or so to Adobe customer support that offers little to no support, for software I've been paying $50/month for, going on close to two years now. Not to mention the time it took to type this.