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Brent Leary
1,765 followers -
Just a guy still trying to make sense of it all...
Just a guy still trying to make sense of it all...

1,765 followers
About
Brent's posts

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Latest +Small Business Trends convo with +Urban Airship's Judy Chan on how mobile wallet technology is helping to improve customer loyalty.

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Latest +Small Business Trends convo features ExCom 2016 session on modern tech and fan experience with +Atlanta Hawks' Chief Creative Officer Peter Sorckoff and +Atlanta Braves VP of Marketing Adam Zimmerman, moderated by +Dorothéa Bozicolona-Volpe. Check out the video included in the post: http://smallbiztrends.com/2016/06/fan-engagement.html
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I had a chance to sit down with +SugarCRM Inc  CEO +Larry Augustin  for a chat during this week's ‪#SugarCon‬ event. It's this week's +Small Business Trends  conversation series:

http://smallbiztrends.com/2016/06/importance-of-customer-relationship-management.html

Also check out the video of the full conversation at the bottom of the post.
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Latest +Small Business Trends  convo w/ +Freshdesk  president +Dilawar Syed  on the importance of having a service-first cultural to successfully become a mobile-first business. http://smallbiztrends.com/2016/06/dilawar-syed-freshdesk-key-successful-mobile-first-business-service-first-culture.html
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From my first column for +1to1 Media : There is More to Customer Experience Than Delight: http://www.1to1media.com/view.aspx?docid=35807
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Interesting stuff in Mary Meeker’s @kpcb 2016 Internet Trends report: scrm.me/1WZ1yt4.
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Latest +Small Business Trends  convo featuring +Infusionsoft  ICON 2016 winner Nate Shaw of Brooklyn Music Factory on the role of automation in growing their business: http://smallbiztrends.com/2016/05/shaw-brooklyn-music-factory-create-value-for-customers.html
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Latest +Small Business Trends  convo with Cindy Bates, Microsoft VP, Small and Midsize Business. She shares her thoughts on how the cloud has changed small business, and on what will impact them in the near future. Check out the convo here: http://smallbiztrends.com/2016/05/business-intelligence-will-be-transformative.html
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Latest +Small Business Trends  convo w/ +Instagram's  Facebook SMB Lead Kati McGee. You can check out the convo here: http://smallbiztrends.com/2016/05/video-on-instagram.html
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Latest +Small Business Trends convo featuring Account-Based Marketing for Dummies author +Sangram Vajre 
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