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Bravo Telecom
Internet Service Provider
Today 10AM–6:30PM
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Bravo Telecom

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L'iPhone 7 d'Apple est déjà en rupture de stock sur certains modèles. #iPhone7 #Apple http://ow.ly/rQ4j304hdbf
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Le lancement vendredi par Apple de la dernière mouture de son iPhone a généré les traditionnelles files d'attente, mais certains consommateurs sont repartis...
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Bravo Telecom

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Sony vient de lancer deux nouveaux modèles de sa console PlayStation 4 #Sony #Playstation http://ow.ly/YHCv3043CWN
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Sony a présenté mercredi à New York deux nouveaux modèles de sa console PlayStation 4 (PS4) dont un modèle haut de gamme adapté à la télévision ultra haute définition...
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Bravo Telecom

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Voici pour vous le top 5 des meilleurs gadgets pour la rentrée scolaire. http://ow.ly/hRd13041dNc
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Bravo Telecom

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Samsung suspend les ventes du Galaxy Note 7. http://ow.ly/7SFB303Q8Hb
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Coup dur pour Samsung: le géant sud-coréen de l'électronique a annoncé vendredi qu'il allait suspendre les ventes de son nouveau téléphone intelligent vedette, le...
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Bravo Telecom

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Chers clients,
En raison des risques de grève chez #postecanada, des retards sur la livraison de matériel pourraient être rencontrés.
Nous sommes désolés des inconvénients que cela pourrait vous causer.
L'équipe de Bravo Telecom
______________
Dear customers,
Delays regarding the delivery of your equipment may occur due to the possibility of a strike at #postcanada.
We are sorry for the inconvenience.
Team Bravo Telecom
#strike #greve
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Le syndicat des employés de Postes Canada a déposé jeudi après-midi un préavis de grève de...
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Bravo Telecom

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Voulez-vous lire vos livres préférés n'importe où? Voici pour vous une liste des meilleurs lecteurs E-book du moment. http://ow.ly/zV6D303xEgJ
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Bravo Telecom

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L’iWatch series 2 d’Apple a été officiellement dévoilé, et elle apporte de très grandes nouvelles fonctionnalités à découvrir dans cet article. http://ow.ly/p6Ax304f6JB
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Bravo Telecom

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La promo étudiants bat son plein !

La rentrée vient de commencer et les dépenses aussi !
Pourquoi ne pas économiser sur votre service internet avec un rabais de près de 10 % sur chacune de vos factures mensuelles !

Visiter notre site pour plus de détails : http://bit.ly/forfaitsetudiantsBT
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6424 Rue Jean-Talon E #206, Montréal, QC H1S 1M8, Canada
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Bravo Telecom

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Brancher son matériel peut parfois sembler comme une tâche difficile. Bravo Telecom vous explique dans cette vidéo les étapes à suivre afin d'effectuer le branchement de votre matériel. http://ow.ly/6RF0303Wjoh
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Bravo Telecom

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Regardez cette vidéo pour savoir comment mesurer votre vitesse d'internet correctement. http://ow.ly/QX7P303IJhE
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Bravo Telecom

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Le choix d'un fournisseur internet peut être compliqué, voici donc pour vous les principaux facteurs à considérer avant de choisir son fournisseur internet. http://ow.ly/GjlW303C1T1
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Vous venez d'acquérir un appareil d'Apple ou vous en possédez un depuis un bon moment déjà, mais vous n'avez toujours pas compris ce qu'est iCloud? Cet article est pour vous. http://ow.ly/k9jG303sX1d
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6424 Rue Jean-Talon E #206 Saint-Léonard, QC H1S 1M8 Canada
6424 Rue Jean-Talon Est #206CAQuébecH1S 1M8
+1 514-227-4647bravotelecom.com
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Review Summary
3.0
138 reviews
5 star
58 reviews
4 star
6 reviews
3 star
8 reviews
2 star
8 reviews
1 star
57 reviews
"Nice pricing & guaranteed speed & service."
"Dont waste your time and money It's a ridiculous quality for all"
"Customer service is helpful& good prices!"
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Abdulmonhem Alkhalil's profile photo
Abdulmonhem Alkhalil
in the last week
Installation fees will not be refunded even if you decide to cancel before the service installed . sales guys in bravo are giving misleading information just to hang out the customer and force them in later stage not to leave them. it was a very bad experience with these guys and i am grateful i left them before charging me with a lot of money . Edit: Regarding your refund polcy, it was not written in your website page that there us no refund for the file opening when i contacted you and akso your sales representative confirmed that this fees are refundable in case i decide to cancel before installation. Furthermore when I contacted you to cancel, your team confirmed that the fees will be refunded. But one day later your sales representative contacted me trying to convince me not to cancel and wait one week more and i refused. No fees refunded and i made another call with you and at that moment your page has updated with the new refund policy saying that the fees are not refundable. It is very bad game you are playing to cheat on your customers.
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Response from the owner - 4 months ago
Hi M. Abdulmonhem Alkhalil, we're very sorry for any inconvenience caused. Below, in the Option page ( offer details ) we had clearly mention : '' The refund includes the starting fees that varies from one plan to another as well as the service fees that also depends on the chosen plan. The 19,95$ fee for the file opening is non-refundable.The semi-annual and annual subscriptions will be fully refunded. Except for the file opening fees. Please note that after the 15 days of trial, the ‘’Money back guarantee’’ won’t be valid anymore. Please note that the ‘’Money back guarantee’’ shall be applied only if the customer service or technical support are not able to bring any help fixing an issue within the 15 days following the installation. '' We're sorry you misinterpreted our refund policy. If you have anymore question , leave us a question on our forum. Team Bravo
Arno Vincent's profile photo
Arno Vincent
in the last week
Je ss un nouveau client chez cette compagnie et j'aime bien la qualité d service pr le moment . Service technique pro . prix interessant et internet stable dans mon quartier ! Merci Bravo
Jasmine Plane's profile photo
Jasmine Plane
2 months ago
Bravo Telecom honestly deserve no stars. Please do not be sucked in by their low prices. I have never experienced customer service this bad before in my life and overall everything they did was extremely unprofessional. The wifi connection was terrible, and whenever i would call tech support to get help, my calls continually got dropped. After giving Bravo notice that we wanted to cancel our service with them, they still charged by bank account for the next month of wifi. If you ever have issues with them the only way to get help is to go to their HQ which is sketchy af. They also had to refund me the money they stole in cash which is weird. I am now needing to close my current chequing account in fear they will take more money from me.
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Response from the owner - 2 months ago
Hello there, It is rather odd that you are the one complaining about the whole situation. You contacted BravoTelecom and purchased our services that we gladly provided you. We installed the services to your likings and provided with rental equipment that you have used for the service period. When you decided to call us to cancel your services, because, and I quote " a cheaper alternative" we also gladly accepted the cancellation and requested the equipment return in order to refund the remaining balance. After a painful process of false promises from your side over the equipment return, you finally brought the equipment to our office, and in order to expedite the refund, we agreed to provide an instant full cash refund. We would gladly accept to rectify any wrong doing from our part if you would kindly point us to what we have done wrong. We take our clients feedback seriously and investigates every customer complaint fully and diligently. However, false or unfounded allegations motivated by personal greed, can be used as ground for legal actions against the individual engaged in intentionally and falsely attacking our company and its services. Team Bravo
Adeel Awan's profile photo
Adeel Awan
4 months ago
very nice service, I am Bravo customer for almost 3 years now, did 1 move with them. Once had the issue with modem, got it replaced with zero effort on my end. Nice pricing & guaranteed speed & service.
Response from the owner - 4 months ago
Hello M. Awan, first of all, we would like to give our thanks for your comment, it's really apprecied. Also, we are at your disposal to answer your questions or help you for any problems. Hopefully, nothing will happen again! You can also subscribe on our promotion page to receive our new offers or promotions. Thanks again. Team Bravo
Gatling Heintz's profile photo
Gatling Heintz
a month ago
I did my connection with bravo telecom few months ago and so far i have a great experience with them! Customer service is helpful& good prices!
Response from the owner - a month ago
Hi, thank you so much for your comment it's really appreciated. We hope you will continue to enjoy our services. Also feel free to share any questions, suggestions or comments on our Bravo Forum. Thank you again.
altair Halabi's profile photo
altair Halabi
a month ago
I hav been with this company since 2013. they have a good customer service. Recommand it for all my friends
Response from the owner - a month ago
Hi M. Halabi, thank you for your comment. We are glad to know that you are enjoying our services. If you have any questions , suggestions or comments about our company, please write to us!
Harper Tallon's profile photo
Harper Tallon
2 months ago
Bravo Telecom provided me with the worst customer service experience of my life. Money was taken out of my roommates bank account even after we had cancelled the service. Highly do not recommend, the cheap price is not worth it.
Response from the owner - 2 months ago
Hi Miss Tallon, We apologize for the situation. Many times we have asked your friend to give us our equipment back and a refund will be made. According to the phone records, a promise to return our materials was made on behalf of the client. And this promise has been repeatedly broken. We have repeatedly stated: “Be assured that we do understand and we’ll refund you. But only when your equipment is returned.“ And we did refund your friend as mentioned in various exchanges with Miss P-L. We invite you to read Section 6, which states: “’Bravo Telecom remains the owner of the provided, leased or loaned Equipment and the Customer must use it with care, prudence and diligence. In the case that the equipment in question is broken, lost or not returned, 15 days after the date of termination of the agreement, the customer authorizes Bravo Telecom to charge for the compensation corresponding to the equipment provided, under the same payment method chosen for the service fees.“ For more questions, please contact us by mail at sac@bravotelecom.com Team Bravo
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Lavinia Ohls
a month ago
Good service. Affortable internet service
Response from the owner - a month ago
Hi, We will like to welcome you in our company and give you the welcoming you deserve. Thank you again for your comment. Team Bravo