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Brandon Betancourt
Works at Salud Pediatrics
Attended Instituto Superior Universitario de Mercado Technia
Lives in Chicago, IL
433 followers|57,952 views
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Have you noticed that everybody knows how to deliver exceptional customer service, except those that actually do? We’re all customer service connoisseurs. We all can recognize excellent service. And we are even better at pointing out bad service. But when…
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One day a staffer asked if me I could buy envelopes that have windows on them to send our, we seemed to have missed your payment letter. You know the kind that display the address from inside the envelop. “What’s wrong with the ones we have?” I asked.…
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" Most hardened healthcare policy watchers would still likely place their bets on another temporary patch, which would be the 18th consecutive short-term fix to the payment formula. "

I think I'm with the hardened healthcare policy watchers on this one.


http://www.modernhealthcare.com/article/20150314/MAGAZINE/303149976/proposed-sgr-repeal-deal-includes-provider-benefit-cuts
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People always ask me if I do practice management consulting.There was a time when I did. But for the past two or so years, I’ve responded by saying no. I enjoy consulting and love to do it, but I had to stop because of the time commitment. Recently, I was…
People always ask me if I do practice management consulting.There was a time when I did. But for the past two or so years, I’ve responded by saying no. I enjoy consulting and love to do it, but I h...
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Constant monitoring is the best way to ensure your accounts receivable doesn't get out of hand. This entails being proactive and intentional by making changes and adjustment all the time. Over time...
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This article should read, how HDP are changing the provider/patient relationship. The article says these plans shift the risk to patients. Which is not true. It shift the risk to medical providers. It also puts the responsibility on the providers to do the educating, the checking and have uncomfortable conversation with patient when the need the service. All of which takes away time from patient care.




How High-Deductibles are Changing the Payer-Provider Relationship http://www.modernhealthcare.com/article/20141027/SPONSORED/150129984?utm_source=modernhealthcare&utm_medium=email&utm_content=20141027-SPONSORED-150129984&utm_campaign=am&mh
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Brandon Betancourt

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Next time you are in a meeting with your staff, or you are conversing with them, try to determine which employee say “we” and which employees say “they” when they are referring to the company, the management or the leadership of the practice. What is the…
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Have him in circles
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Great post from @bartbarrettmd. Especially for those of us that demand excellence from others but are defensive when excellence is demanded  of us 

http://buff.ly/1HmQPhg
The email seemed downright mean, albeit efficient. In just two paragraphs the patient managed to criticize my attitude, my responses, my office staff, my computer system, my scheduling system, my treatment of patients and my overall business acumen. Although I was taken aback at the meanness of the message it was the basis for the outburst that most caught me off guard. The email was written in response to a brief message I had sent. My...
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Dhammapada verse 50 "Not the perversities of others, not their sins of commission or omission, but his own misdeeds and negligences should a sage take notice of."
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Brandon Betancourt

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I think this type of graphs is cool and powerful. But the vaccine debate isn't about data, scientific evidence or facts, really. It is about emotions.
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In case you missed it: What Does A Toddler And Your Account Receivables Have In Common? http://buff.ly/1yHfjvt #practicemanagement   #healthcarearticles   #pediatrics  
Constant monitoring is the best way to ensure your accounts receivable doesn't get out of hand. This entails being proactive and intentional by making changes and adjustment all the time. Over time...
1
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Constant monitoring is the best way to ensure your accounts receivable doesn't get out of hand. This entails being proactive and intentional by making changes and adjustment all the time. Over time, the constant monitoring will trigger you to make changes…
Constant monitoring is the best way to ensure your accounts receivable doesn't get out of hand. This entails being proactive and intentional by making changes and adjustment all the time. Over time...
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Brandon Betancourt

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Why You Should Not Miss The Next Pediatric Practice Management Seminar

Last weekend I had the privilege to present at the Pediatric Management Institute (PMI) seminar in Oakland, CA. It was the first time presenting at a PMI event. Paul Vanchiere and his team put together a great seminar. Not only were the topics informative…
Last weekend I had the privilege to present at the Pediatric Management Institute (PMI) seminar in Oakland, CA. It was the first time presenting at a PMI event. Paul Vanchiere and his team put toge...
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People
Have him in circles
433 people
Nick Holden's profile photo
Brian Shields's profile photo
Jill Smith's profile photo
mohamed emad's profile photo
Daniel Petrean's profile photo
Adam Zak's profile photo
John Carter's profile photo
Project PatEx's profile photo
Jamal Talbert's profile photo
Work
Occupation
Practice Administrator, Blogger, Public Speaker, Consultant
Skills
Business Management, Marketing, Web, Design, Believer
Employment
  • Salud Pediatrics
    Business Manager, 2004 - present
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
Chicago, IL
Previously
Caracas, Venezuela - Houston, Texas - Chicago, IL
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Tagline
Practice administrator, business consultant, speaker and blogger
Education
  • Instituto Superior Universitario de Mercado Technia
    Marketing
  • University of Phoenix
    MBA
Basic Information
Gender
Male
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I walk and run this trail all the time. It is a great place. I recommend it. Whether you are walking the dog, doing a little hiking adventure with the kids, or a trail run.
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reviewed a year ago
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