VP Engineering Support & Operations, 2010 - 2013
Disbursement of a $150,000,000 budget.
Project management in rolling out budget and departmental milestones.
Wrote and illustrated operation manuals, test procedures and refined product development SOP.
Supplied website copy and updates to website content.
Collaborated in redefining the company’s device strategy and built relationships with new key suppliers.
Supported technical evaluations and implementation programs (hardware and software requirements) at customer locations in the US, Nigeria and South Africa.
Worked closely with chief engineering officer, chief technical officer and business development manager to align development road-map, patent road-map and market focus.
Operations Manager, 2007 - 2010
Established inventory processes and procedures to fulfill daily distribution of surgical sets to a staff of 15 technical sales representatives in Southern California and Las Vegas territories.
Created support documentation and SOP's.
Manage budget and personnel commissions.
Acted as point of contact between surgical set manufactures Alphatec Spine, Life Spine, Lanx, and IST.
Negotiated in-house inventory levels and distribution.
Key in negotiating stocking agreement for outside sales and restocking to independent surgical group, achieving added revenue stream.
Technical sales representative for above mentioned manufacturers.
Managed desktop computers, established computer network, file system and VoIP implementation.
Operations Manager, 2007 - 2012
Forged new relationships with brace manufacturers and physical therapy centers in the local area.
Created HIPAA compliant patient forms, documentation and procedures necessary for Medicare approval.
Created OSHA compliant MSDS and prepared facility for FDA approval.
Attended courses required to attain Orthotic Fitters certification.
Trained and managed personnel.
Managed budget and set inventory levels.
Product Support Manager, 1999 - 2007
Wrote and illustrated all operation manuals, installation and troubleshooting guides, spec sheets, IPB's, catalogs, brochures and product labeling for entire line of spa and bathtub controls. (here)
Converted complex engineering data into easy to read reports
In-store product packaging design
Successful at production process analysis and cost reduction
Electro-mechanical and solid-state equipment and control design
3D modeling of equipment enclosures
Designed sheet metal enclosures and accessories
Utilized project management methodologies and tools to accomplish optimum project results
Worked with contracted engineer to create, test and certify patented solid state jetted bathtub heater
Decreased production build times by streamlining efficiency of assembly line.
Fabricated dry-test stations for controls and bath heaters (replaced labor intensive wet test).
Maintain UL and ETL files for all product lines.