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Boyuan Gao
Works at Project Inkblot
Attended University of Massachusetts Amherst
179 followers|34,596 views
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Boyuan Gao

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Have her in circles
179 people
Ali Bey's profile photo
Rodney Hughes's profile photo
Ingrid Kopp's profile photo
Lebohang More's profile photo
DeeJay JonJon's profile photo
Kathleen Adams's profile photo
Kimberly Carter-White's profile photo
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André Zachery's profile photo
People
Have her in circles
179 people
Ali Bey's profile photo
Rodney Hughes's profile photo
Ingrid Kopp's profile photo
Lebohang More's profile photo
DeeJay JonJon's profile photo
Kathleen Adams's profile photo
Kimberly Carter-White's profile photo
Rob Maldonado's profile photo
André Zachery's profile photo
Education
  • University of Massachusetts Amherst
    Social Thought and Political Economy, Women's Studies, Sociology, African-American Studies, 2006
Links
YouTube
Other profiles
Work
Occupation
Creative Partner, Editorial Director, Creative Coach, Story Teller, Writer
Skills
writing, editing, interviewing, producing, business strategy, creative coaching
Employment
  • Project Inkblot
    Creative Partner, present
    Being a bawse!
Basic Information
Gender
Female
I ordered a chicken salad tonight at 6:40pm. 3 hours later, they came and the order is completely wrong, and there is absolutely no chicken in my chicken salad. My boyfriend ordered it from his Grubhub account and called both Grubhub and Oaxaca twice each. Oaxaca just told him the delivery person was on his way, and didn't offer to check and call us back with more info. I live four blocks away, but was dealing with a deadline and couldn't go to pick it up. We called the second time, and my boyfriend had to suggest to them to call their delivery person, they didn't even offer to do that. They had to suggest to them that they take his phone number down to call him back once they understood why the delivery person still hadn't shown up yet. Finally at 9:30 the delivery person came. I really should have just cancelled the order and made one with Tepache, the other Mexican spot down the street. Once the food arrived it was completely wrong. Not only did my chicken salad not have chicken, but I specifically asked for no sour cream because I'm lactose intolerant, and the majority of the salad was sour cream. This was the worst customer service I've ever experienced and I would strongly recommend going to Tepache instead.
• • •
Public - 7 months ago
reviewed 7 months ago
Their work is haphazard at best, and their sales reps and project managers are completely disorganized and incredibly unprofessional. I hired them through the organization that I work for to help us complete a translation job. We hired them for the premium service that included the additional proof reading. When we realized that parts of the document were not even translated, we asked to be discounted, because why would we pay for the extra proof reading, if clearly no one had proof read it? Any reply from them took at 4-5 business days, and no answer was given for 3 weeks. The explanation is that they are experiencing internal changes, that effected their ability to respond to me. Internal organizational changes have nothing to do with delivering horrible customer service. I definitely will never use them again, nor would I recommend them to anyone.
• • •
Public - 3 years ago
reviewed 3 years ago
2 reviews
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