Response from the owner - in the last week
Dear Mr. King,
Thank you again for reaching out again, on all of our social channels in regards to your past concern. We apologize that you still are not satisfied with the price of the service that you agreed to. We always offer up-front pricing before any work begins to avoid situations such as this.
While we do have on record, several attempts to contact you, as we said we would, with no answer or return call, we are still open to speaking with you in person. We would deeply appreciate the opportunity to demonstrate our integrity and commitment to our customers' satisfaction.