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Bill Cabaj
Works at Allstate Transmissions & Auto Repair
Attended Northern Illinois University
Lives in Arlington Tx
34 followers|13,644 views
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Bill Cabaj

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Some new pics of the shop and also some great looking cars that have come in recently!!
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Bill Cabaj

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Martha, I would be happy to discuss anything not right about your repair. Please call the Hampton location, or reach me on my personal email billcabaj@gmail.com I'm sure we can resolve any issues. By the way I am the President of the Company. It's my understanding the transmission is fixed correctly, but there are several other parts on the car that make this car very unsafe to drive. I will be happy to help you resolve all the issues about your car.
reviewed:
Allstate Transmissions
1605 N Hampton Rd, DeSoto, TX 75115
I would not recommend this business to fix anything!!!! 4 times after paying $ 2300 for a transmission they couldn't get right. The owner Bobby has no people skills and was very RUDE!!!!!
Quality Poor - Fair
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Bill Cabaj

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Thank you Sela! Very happy we could be of service, and we look forward to serving your family, friends and you in the future!
reviewed:
Allstate Transmissions
1605 N Hampton Rd, DeSoto, TX 75115
Thanks to Bill and the Allstate Transmission family. I'm very pleased with my car and the repairs. Everyone was kind and considerate, they can look forward to repeat business from me, my family and friends. Thanks again Allstate Transmission.
Overall Excellent
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Bill Cabaj

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Thank you B! Happy to be of service!
reviewed:
Allstate Transmissions
1605 N Hampton Rd, DeSoto, TX 75115
Great courtesy, over whelming performance. Recommendation is an absolute. Does great work-
Quality Excellent
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LADONNA FAIR's profile photo
 
I went in on 2/4/2015 after speaking with Rich on the phone regarding my 2000 Chrysler 300M that had a spark plug that had broken in one of the cylinders. He promised to get it diagnosed and call me that day but did not. He called me on 2/5/2015 to advise the spark plug had broken off in the engine block and it would be $671 to repair due to 5hours of labor and a special tool that had to be purchased. My husband and I went up to the shop later that afternoon and spoke with a couple technicians who advised the spark plug was not broken off into the cylinder block but would need to be removed from the cylinder and the cylinder re-threaded and then my spark plug and coil that I  brought in brand new could be installed. That was the first time I felt the information being provided to me was not correct. After speaking with the technicians we felt ok with proceeding so I advised to go ahead with the repair. He advised me that it would be completed on 2/6/2015 in the afternoon so we stopped by again to check progress and was told first by Rich that the technician had started only to find out minutes later he had not and we had another conversation with Rich and he assured us the repairs would be completed and that all spark plugs would be checked to ensure there were no other issues.  At about 4:00pm on 2/6/2015 he called to say the car was completed. I paid him the $671.51 and drove away only to have the car cut off on me not even a mile away, the car cut off at least 5 times and the check engine light came on, still I hadn't driven over a mile. Before I took my car in to this shop there was not issues with it cutting off so I called and Rich told me to bring it back which I did, Dan the technician hooked up the car to see what would come up and it said the car was misfiring. I took the car in to repair a cylinder and was told all cylinders and spark plugs would be checked with that service so why would I leave and have a misfire and my car cutting off. Dan advised for me to get new spark plugs for the car since the 5 that were already in the car were Bosch and although I brought in a brand new Bosch plug for the cylinder they were to repair it was not installed but rather a champion plug was put in. He said he would replace them to see if that resolved the problem. I received a call from Rich on 2/7/2015 stating I would be looking at paying for an additional hour of labor after i just paid for 5 for my car to be in worse condition than it was. I told him that was absurd and that there was no way I would give him any additional money. Then he went on to say that his technician had no right talking to me about my car. How does that make sense that the person who fixed my car was not authorized to speak with me about it.  I asked for a refund since his company did not fix my car but instead made it worse. This is unacceptable and if he had truly cared about my satisfaction as a customer he would have done the repair properly and ensured that I was happy and he did not but instead let me leave with my car cutting off and smoke coming from the tailpipe and it was not doing that before I took it in either.
Since then I tried to drive my car to work only to have it shut off on me, start making loud noises and start to smoke from the very same cylinder that was supposed to have been fixed.  I filed a dispute with my bank on 2/11/2015 and they have been trying to get Rich to send supposed documents over since then that he has not sent. All in all my car was not fixed and I spend $671 to leave and have my car worse off than it was and I am requesting a full refund so that I can take my car somewhere else and have it properly repaired. I have also filed a BBB complaint in addition to leaving reviews of my experience on any and all sites I was able to find because I am highly dissatisfied.
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People
Have him in circles
34 people
Creekview Realty's profile photo
Dallas Stars Fans's profile photo
Josh sportstop's profile photo
Sarah McMillan's profile photo
Ron Robey's profile photo
Tina Matney's profile photo
Steven Shover's profile photo
Ranjeet Makode's profile photo
Kalimat Cinta's profile photo
Education
  • Northern Illinois University
Basic Information
Gender
Male
Other names
Wiliam
Work
Employment
  • Allstate Transmissions & Auto Repair
    General Manager, present
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
Arlington Tx