Will Office 365 Be Practical?

I puzzle whether people will really want to work in the networked format MSFT envisions for Office 365.  Maybe some will. 

However, there will be risks, and for many people the learning curve to address those risks will be steep.  As a lawyer, I think of two risks.  

Over-sharing of Sensitive Information

One risk is that information could be over-shared in Office 365. Employees may require lots of training to fully understand how information is being shared and how to prevent over-sharing.  The Edward Snowden experience has caused some organizations  like law firms to shift toward more compartmentalization of information and records.  They don't want their own Snowden to run rampant through the organization, swiping secrets.

How to Control the Document & Records About the Document?

A second risk is that documents are often negotiated in an adversarial way (whether the adversary be internal to the organization or external). Even though the creator of a document may be able to control how it is edited, s/he may be surprised or confused how adversaries can manipulate the interpretation of  the document in Office 365's social-engineering network of connections.  

For example, I could create and control a document that is accessible to others out in the 365 network.  But my adversary (who could be a peer employee or a lawyer who represents another party) might be able to create recorded comments around the document (or connected with the document) that affect the final interpretation of the document.  (See this article about the legal influence of embedded comments in a Word doc http://hack-igations.blogspot.com/2013/11/terms-and-conditions.html .) For untrained users, Office 365's network of recorded comments could be a booby trap.

#negotiation #office365   #electroniccontract  
Future of Microsoft Office is a shared, context-driven model. Sorry, college students.
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