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Benjamin Hulme
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"Today, we come together in a National Day of Service, because as Dr. King once said, 'Life's most persistent and urgent question is: What are you doing for others?'" —President Obama on the Martin Luther King, Jr. Day of Service: MLKDay.gov #MartinLutherKingDay
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A copy of the letter I sent to this company's PR: T Centralen location 5151 Hello. This morning I came to your cafe. I sat in the lounge waiting for a train. One of your servers was upset, stood and stared at me for a while right in front of me and asked me if I had bought anything. I told him no and he then told me to leave and take my things with me. Instead, without his direction, I bought a coffee and sat back down; a more reasonable way to handle the situation. His demeanor was very rude and aggressive. It is understandable that the cafe policy is that only people who have bought something can sit at the cafe. That is normal. The way this server handled it was really disrespectful and rude. I understand that at the Central Station there can be homeless people and drug addicts who are there sometimes. Perhaps this could explain his demeanor. Either way, whether a consultant who wasn't made aware of the cafe's policy in a respectful way or a homeless person, disrespect and aggression is no way for anyone to be treated(including homeless people and drug addicts, who if not already mentally ill, will become that way in a short amount of time under the circumstances they have partially chosen). I am not interested in a response. I just hope that you might train your employees to not behave in such a terrible way. Have a great day.
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Public - 3 months ago
reviewed 3 months ago
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