Response from the owner - a year ago
We are sorry to hear that your brief experience with Benchmark Recovery was not to your liking. Since you only participated in our program for one weekend, we do not believe that is an appropriate timeframe to evaluate our 15-month extended care program. We make every possible effort during the admissions process to disclose pertinent information about our program and to make sure, to the best of our ability, that we have a compatible fit with our residents. Should you wish to come in and discuss your grievances with us or consider giving our program another try, we would be happy to accommodate you. It has been our experience that when residents and their families are committed to the recovery process we are in an exponentially better position to assist them, and are wholeheartedly committed to doing so. We are most pleased that of the 996 residents that have invested in the process and completed the Benchmark Recovery Center program, 76% are still sober, and are recreating their lives based in permanent sobriety and gratitude.
Marsha Stone, CEO of Benchmark Recovery Center