Director, Solution Consulting, 2012 - present
Responsible for leading the Professional Services team and the delivery of all client projects ('12-'14), my role has subsequently expanded to encompass technical pre-sales, developer and community engagement and technical evangelism; Along with the direct provision of Technical Project Management, Technical Consulting, Subject Matter Expert, Business Analysis, Solution Architecting and Training.
Playing a significant role in establishing Amplience's Dynamic Media solution in the eCommerce marketplace, I led both the technical pre-sales engagements and technical post-sales project implementations as we established our initial Dynamic Media customer base.
Building on my extensive experience from leading scores of Dynamic Rich Media projects, and as a member of the Product Management team, I have worked closely with our eCommerce clients to guide the development of Amplience's Dynamic Media solutions. By leading the client engagements inline with a concierged minimum viable product approach, and coupled with Agile software development principles, we have successfully undergone rapid iterative enhancement of our Dynamic Media solution to best suit the needs of clients, and to closely align with the current needs of the industry.
Senior Manager, 2007 - 2012
Adobe Scene7 is the industry-leading SaaS platform for automating the management, production and delivery of high-impact data-driven rich media. Enabling our large retailer/ecommerce clients to grow revenues, enhance customer experience and cut production costs.
I have been responsible for Scene7 Professional Services in EMEA, and have additionally provided Technical Pre-Sales support, along with the direct provision of Project Management, Technical Consulting, Business Analysis, Solution Architecting, Training, Client Engagement Management, recruitment, on-boarding, mentoring and line management. Scene7 Subject Matter Expert.
Experience of working across timezones and across global virtual teams has necessitated very strong time management and prioritization skills, and the ongoing development of excellent interpersonal & communication skills, both verbal and written and the ability to constantly adapt within ever changing technological, business and organisational landscapes.