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Ben Lichtenwalner
Works at ModernServantLeader.com
Attended Penn State University
Lives in Holland, MI
183 followers|16,954 views
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Ben Lichtenwalner

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Looks (and sounds) great Ben!
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Googler +Robert Cocks showing off on the local Google Office Slide
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Sorry I missed you - was tight on time by the time I left though (after a later dinner) and had to get home.
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This would be more accurate if 75% of the wheel were filled with "let me Google that for you" and "Have you tried restarting the computer?"
 
Tech Support Wheel of Responses
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Yes.
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Ratna Nindyasiwi originally shared:
 
To be a leader you have to be a servant first.
You do not lead by hurting people on the heart - that's assault, not leadership.
Do you think that you have been the best leader already ?
Show me a leader who has made no mistakes and I will show you a leader who has made no progress !!!!
Have a happy Sunday Everyone ^_^
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Book Trailer - Paradigm Flip: Leading People, Teams, & Organizations Beyond #Social Media Revolution is out now!
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New post - how Social Media and Servant Leadership support each other (the Dovetail)
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Loved this one. Definitely took away some actions to improve my own Ninjitsu.
 
New post:
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Oh, NOW I get it....
Funny Pictures originally shared:
 
Social Media Explained........
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Precisely!
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Love it....
Chris Brogan originally shared:
 
Found via +Whitney Hoffman : The Muppets strike back at Fox news. I love it. I mean, picking on Muppets in the first place is a bit silly, but then, Piggy has the winning line.
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People
In his circles
164 people
Have him in circles
183 people
Jeff Tsay's profile photo
Geoff Kitson's profile photo
Katie Gaston's profile photo
Work
Occupation
Servant Leadership for ModernServantLeader.com; eCommerce Program Manager for Whirlpool (opinions are my own).
Employment
  • ModernServantLeader.com
    Founder / Author, 2008 - present
  • Philanthropist.org
    Advisor, 2008 - present
  • Whirlpool Corporation
    Business Technology Servant Leadership, present
  • Air Products and Chemicals, Inc.
  • TechTarget, Inc.
  • Teach For America, Inc.
Places
Map of the places this user has livedMap of the places this user has livedMap of the places this user has lived
Currently
Holland, MI
Previously
Grosse Ile, MI and Allentown, PA - Quincy, MA - Ossining, NY - State College, PA - Altoona, PA - Grosse Ile, MI - Holland, MI
Story
Tagline
Christian, Father, Husband, Servant Leadership Evangelist, eCommerce Executive & occasional biker.
Introduction
Spreading servant leadership awareness, adoption and action. 
Education
  • Penn State University
    MS&IS, 1995 - 1999
  • Lehigh University
    MBA, 2004 - 2006
  • Emmaus High School
    1991 - 1995
Basic Information
Gender
Male
I hope your experience is better than ours, but here are the facts from our view: 1. Wrong Estimate 2. Poor Quality Products 3. Poor Quality Service 4. Legal Threats 1. WRONG ESTIMATE We carefully shopped around and got several estimates from local providers. Carpet Bonanza's estimate was the cheapest. Then, after we made the deposit payment, they called to inform us they "missed" a large section of our floor plan. As a result their estimate was off by about 30%. Had they provided an accurate estimate, they would have been much more expensive than at least 2 other local vendors. We were upset and so they agreed to still provide the product and installation for the original quote. This made us happy, but unfortunately, every time we had an issue (see below), they gave us a guilt trip about how they were providing the product and service at a discount because of this bad estimate. 2. POOR QUALITY PRODUCTS Carpet - We explained to our sales representative we had small children and so we needed a durable product. He assured us the quality of the product was very high. I must now disagree. Within days of installation, we had several snags and tears. Padding - I had researched online and learned the quality of the padding was important. I asked our sales representative about padding options and he said they were all the same. I must now disagree. It's obvious the padding is a low quality compared to others. 3. POOR QUALITY SERVICE When purchasing the product, we were encouraged to not use their own service team. Instead, the sales representative knew some local installers we could use at a cheaper rate. We preferred to keep the product and service with one outfit so any debate over installation, warranty, etc. could be managed through them. When they installed the carpet, the edges to our hardwood floors were extremely rough and below the level of the wood. It looked bad and felt even worse. They came back out to fix it and the new person agreed, it had not been done properly. This took several visits. The last "repair" was made on a Friday and we received notice of a lien against our home by Carpet Bonanza the next day (see below - #4). 4. LEGAL THREATS The day after they finally completed the repairs to the installation, we received an official letter from Carpet Bonanza placing a lien on our home for non-completion of payment. Keep in mind we'd already made several payments and installation repairs were only finished the day before. This means they sent the lien letter before they even completed the repairs. I intentionally waited a long time to write this review because it's not in my nature to be negative (see my other reviews online). However, I want to save you the same pain and frustration. I strongly urge you to consider other local vendors, such as: - Interior Images - DeWaard Interiors - Menards
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Public - 2 months ago
reviewed 2 months ago
Very different - great family place. We went there for a game night and our kids loved it. Bought the "no stress chess" set and a pirate game. If you're looking for creative ideas for game nights with the family or friends - check them out.
Public - 2 months ago
reviewed 2 months ago
Clean. Tons of equipment - especially cardio. Very inexpensive. No frills though either - the way many of us prefer.
Public - 2 months ago
reviewed 2 months ago
These guys are great. Extremely trustworthy, fast and friendly. They provide options on solutions and are typically the cheapest in the short run, always in the long run.
Public - 2 years ago
reviewed 2 years ago
12 reviews
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Map
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Great quality. Owner's often there. Free, unlimited wifi.
Public - 2 months ago
reviewed 2 months ago
The worst Best Buy experience I've had - twice at the same store. If you need to go to a BB, try another store in the area. Customer service here is unusually difficult.
Public - 2 months ago
reviewed 2 months ago
They have the best Italian food we've found in the area. The atmosphere is also fantastic. Attached is a small market for quality, unique and hard to find cooking and baking ingredients, reminding one of a small Italian market space. Much of the artwork are originals by the owners and there's an adjacent art gallery. If you're looking for a romantic Italian escape for a couple of hours, you can't get any better than Pereddies.
Public - 3 years ago
reviewed 3 years ago