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Basler Inc.
Electronics Manufacturer
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Basler Inc.

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Basler's most successful camera series continues to grow: Twelve new ace models with powerful IMX sensors from Sony's Pregius line have launched into series production.  The twelve new cameras offer resolutions from 3.2 to 5 megapixels and frame rates of up to 120 fps.
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Basler Inc.

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Our two new PCI Express USB 3.0 cards with 2 and 4 ports are a suitable supplement to our USB 3.0 accessories portfolio, and allow for use of up to 2 to 4 USB cameras.
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Basler Inc.

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A glimpse into the future of image processing systems: Embedded vision is opening up many new potential applications in growing markets, including Factory Automation and Medicine. What exactly does 'embedded vision' mean, how are embedded vision systems constructed and what benefits do embedded vision systems offer?
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Basler Inc.

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Update: The updated version of the Basler NeuroCheck Driver is based on pylon 5 and allows you to use your Basler camera with the image processing software NeuroCheck (version 6.1 and higher).
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Basler Inc.

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Basler will exhibit its latest products at the SPIE Photonics West; the influential show with 20,000 attendees will take place in San Francisco from January 31 till February 2.
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Basler Inc.

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Our new I/O Y-cable can be used to control opto-coupled I/Os and GPIOs on Basler ace USB 3.0 cameras separately.
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Basler Inc.

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Basler's most successful camera series continues to grow: Twelve new ace models with powerful IMX sensors from Sony's Pregius line have launched into series production.  The twelve new cameras offer resolutions from 3.2 to 5 megapixels and frame rates of up to 120 fps.
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Basler Inc.

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Basler's BCON for LVDS and Camera Link are two camera interfaces with a lot in common, but also a few key differences. Our new Marketing Note compares them.
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Since the introduction of the USB 3.0 interface and USB3 Vision standard, a growing number of users have been considering switching from their old Camera Link cameras to new USB 3.0 models. Our new White Paper explores which factors matter most when switching interfaces and other important considerations. 
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Basler Inc.

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Update: The updated version of the Basler NeuroCheck Driver is based on pylon 5 and allows you to use your Basler camera with the image processing software NeuroCheck (version 6.1 and higher).
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Basler Inc.

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Our new I/O Y-cable can be used to control opto-coupled I/Os and GPIOs on Basler ace USB 3.0 cameras separately.
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Basler Inc.'s Collections
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855 Springdale Dr Suite 203 Exton, PA 19341
855 Springdale Drive Suite 203USPennsylvaniaExton19341
(610) 280-0171baslerweb.com
Electronics Manufacturer, Business Service
Electronics Manufacturer
Business Service
Electrical Equipment
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Review Summary
4.3
5 reviews
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3 reviews
4 star
1 review
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1 star
1 review
"Excellent company to work with providing lots of technical support."
"Software works great, quick setup and you're up and running."
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Saber1Technologies's profile photo
Saber1Technologies
9 months ago
Software works great, quick setup and you're up and running. Support and service has been excellent, pricing is very competitive for a very decent product, and overall has been a fantastic experience distributing and supporting Basler products.
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Charles Reichel
10 months ago
Excellent company to work with providing lots of technical support. The ACE USB3 camera has easily integrated into our instrument. C. Reichel EDC Biosystems
Mlc">A Google User
5 years ago
I had dealt with this company recently when i purchased two of their A500k cameras. After speaking with them extensively their technician had assured me that the camera performs as described (although he would not offer samples of the cameras output for some reason). When i received the cameras they did in fact work, however the software used to control them froze and crashed constantly. I installed it on different machines and reformatted them mulitple times as requested by basler. After much headache i requested they take them back, to which the manger there, russel seery, told me to get lost. I cant speak for their equipment because i only got it to work a few times, but if you are relying on their software then look elsewhere. In fact, look elsewhere because you dont support companies that treat their customers like dirt.
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Response from the owner - 4 years ago
Hello Laura, First let me apologize for your situation. It's obvious that you were frustrated and did not receive the level of customer satisfaction that we strive hard to give our customers. Also I want to apologize as we are just now seeing this review in Google. This is very concerning to us, and I would like to learn more about your case and help in any way I can. So please contact me directly at the info in my signature and I will help to find a resolution for you. Please send me your complete contact information and the serial numbers of the cameras you have. In the meantime, I will do my best to respond to this post with the information you have given. Regarding the technical issues, there are several reasons why a program using the cameralink interface may have frozen or crashed. Usually this is caused by some configuration issue or another program accessing the port at that time. Of course it could be a defective camera or buggy software, but there are many more components to the system than just the camera and CCT+ (the software I'm assuming you are using), so we must troubleshoot everything. Regarding your business experience with Basler, this is very surprising and concerning to us. Your depiction is not how one's experience with Basler should ever be, and I can only assume there was some miscommunication. My only words in our defense would be that I highly doubt our Director of Sales & Marketing would have told you to "get lost." Rather I would assume that he followed our standard procedure but that this was not to your satisfaction. To clarify, being that he is not in a technical position, he probably either referred you to one of our support engineers, to the support manager (myself), or to your distributor (who has agreed to provide technical support to their customers as per contracts with Basler). In any case, I believe he would have done what he could to find you help. We actually feel that it is a sign of good customer service when anyone can reach a manager of that level with a simple phone call (this is not often the case with other companies). But if we need to do anything to improve our handling of incoming calls, we are definitely open to the feedback, so I encourage you again to contact me with the specifics of your case. In the end though, I do apologize that your experience with Basler was not satisfying. I can assure you that Customer Service is a core value at our company and we do strive hard to make sure all of our customers are happy. I'm 100% confident that if your issue still exists, we can and will find a resolution for you. Sincerely, Matthew Breit Engineering Support Manager - Americas Basler inc. 610.280.0171 x121 matt.breit@baslerweb.com
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Multipix Imaging Ltd
9 months ago
Informative and educational. Basler google+ site continues to feed the vision professional with all information they need.
Anthony DiPrizio's profile photo
Anthony DiPrizio
10 months ago
Great guys to work with. Excellent camera technology.