AXELOS appoints Kaimar Karu as Head of ITSM

Kaimar Karu Head of ITSMAXELOS has continued to grow its management team with the appointment of Kaimar Karu as Head of ITSM (IT Service Management).

Kaimar is an experienced ITSM practitioner who has a career background in IT support, software development and project management.

He has a passion for education and taught in schools and universities in his home country of Estonia before becoming a professional trainer. Over the years he has trained ITSM and project management professionals across Europe.

In 2013 Kaimar was elected as President of itSMF Estonia after serving as a board member for five consecutive years. He is also a sought-after public speaker at various international IT conferences.

Since creating his own ITSM training and consulting company six years ago, Kaimar has had assignments across the Estonian public sector and with several high-profile international companies.

In his most recent role Kaimar worked with Skype on the company's service management improvement programme, including various DevOps initiatives.

In his new role at AXELOS, Kaimar will lead the development of ITIL® with a focus on implementing continual professional development (CPD) programmes for practitioners and showing how combining ITIL, DevOps and other frameworks and philosophies can deliver an even stronger service management.

He said "It is a great opportunity to give back to the ITSM community after being involved in it for many years. I believe we need to create a big picture view of all the pieces of the ITSM puzzle and show ITIL's central role in this, by focusing on the actual needs of the practitioners and keeping in mind the cultural differences from region to region. I look forward to playing a key role in the work that AXELOS is doing to promote and grow ITIL."

Kaimar holds a Master's degree in Philosophy from the University of Tartu, Estonia, specialising in the Philosophy of Language. Among his hobbies, he is a sommelier and was runner-up in the 2013 Estonian National Beer Sommelier competition.

AXELOS CEO Peter Hepworth said "Kaimar is a well respected member of the international ITSM community and his vast experience will bring huge benefits to AXELOS as we continue to develop ITIL and take it into new markets."
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