Michael Chua: These people are crooks! Don't trust them. I left the hotel, and they charged my credit card for $600 for what they claimed to be a destroyed TV, rendered useless in what they originally called a bloody altercation (which they now stipulate was water-soluble face make-up from Halloween). Please take pictures before you leave this predatory, lying hotel. They now send me this ridiculous picture of a destroyed TV as their claim. I have tried the Better Business Bureau, a letter to the CEO, and a disputed charge on my Credit Card. I don't know how this will turn out, but I refuse to be taken advantage of by a lying staff of no good ruffians. My first trip to New Orleans was sullied by their lies. Please, please avoid this hotel. I stayed at the Mason Dupuy in the French Quarter the three days before I went here, and they were much more convenient, courteous, and above all HONEST!