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The Australian Frequent Flyer
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Overnight Layover in Singapore: Where to Stay

Most people prefer flights with short connections, but sometimes a long transit is necessary. One member will soon have an overnight layover at Singapore Airport, with their inbound flight from Melbourne arriving at midnight and their onward flight to Seoul departing at 8am the following morning. So, where is the best place to spend a night at Singapore’s Changi Airport?

"Going to have an 8 hour stopover in Singapore arriving at 12:05am via SQ208 and leaving at 8:05am via SQ600, any good place to rest in the Airport beside the transit hotels? Looking to save the $100 if possible…."

An obvious solution would be to book a room at the Aerotel Singpaore Transit Hotel. The hotel ...more
Most people prefer flights with short connections, but sometimes a long transit is necessary. One member will soon have an overnight layover at Singapore Airport, with their inbound flight from Melbourne arriving at midnight and their onward flight to Seoul departing at 8am the following morning.
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Simplifying the Frequent Flyer Puzzle

Frequent flyer points open the door to a world of opportunities, including free flights and upgrades. But for some, the complexity of earning and burning points is too much hassle to make it all worthwhile.

One member was recently told by a colleague that they must be rich because they often travel in premium cabins. This member tried to explain how frequent flyer points – not wealth – have helped them to travel more often and in better comfort. But after just a couple of minutes, this colleague gave up as it “sounds like too much work”.

Many of our members have had similar experiences trying to explain their use of points ...more
Frequent flyer points open the door to a world of opportunities, including free flights and upgrades. But for some, the complexity of earning and burning points is too much hassle to make it all worthwhile. One member was recently told by a colleague that they must be rich because they often travel in ...
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Tigerair Cancels All Bali Flights

Tigerair has been forced to cancel all of its flights between Australia and Indonesia, effective from Wednesday 11 January. The snap decision by the Indonesian government to ban Tigerair from flying to the country has resulted in chaos as thousands of Tigerair passengers were left stranded.

Tigerair operates three international routes to Bali from Melbourne, Adelaide and Perth respectively. These routes were previously operated by Tiger’s parent company, Virgin Australia, but were taken over from Virgin in March 2016.

Since then, Tigerair has been operating to Bali under Virgin Australia’s Air Operator’s Certificate (AOC). The Boeing 737 ...more
6 hours ago. Tigerair has been forced to cancel all of its flights between Australia and Indonesia, effective from Wednesday 11 January. The snap decision by the Indonesian government to ban Tigerair from flying to the country has resulted in chaos as thousands of Tigerair passengers were left stranded ...
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Compensation for mid-air injury

It’s not uncommon to receive compensation for a flight delay or inoperative entertainment system, but what about a mid-air injury? One member was recently hurt on a Qantas flight after stepping on broken glass. The incident occurred shortly after take-off, with the glass somehow having been left in the aisle. The passenger was not wearing shoes at the time of the incident.

The cabin crew were apologetic and swiftly administered first aid. But our member says ...more
It's not uncommon to receive compensation for a flight delay or inoperative entertainment system, but what about a mid-air injury? One member was recently hurt on a Qantas flight after stepping on broken glass. The incident occurred shortly after take-off, with the glass somehow having been left in the ...
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A Festive Season Cruise around South-East Asia

This festive season, our member Pushka decided to travel to South-East Asia for a luxurious cruise aboard the Diamond Princess! Originally scheduled for 10 days, the cruise was fortuitously extended to 12 days. Departing from Singapore, it travelled around Indonesia before heading north to Malaysia and Thailand.

"After a great trip to Dubai just after Christmas last year we decided the only way to chill and escape was not to stay home but go away. Of course that is a red flag to me to travel overseas and being a cruise junkie, that had to be on the Agenda.

"Eventually I decided on Asia and booked the Princess Diamond departing Singapore on..." ...more
This festive season, our member Pushka decided to travel to South-East Asia for a luxurious cruise aboard the Diamond Princess! Originally scheduled for 10 days, the cruise was fortuitously extended to 12 days. Departing from Singapore, it travelled around Indonesia before heading north to Malaysia ...
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Soaking Up the Sights of India and China

Our member RooFlyer recently spent twelve jam-packed days travelling around India and China, sampling a range of airlines and hotels along the way.

The trip wouldn’t have been possible without advice and tips from a wide range of AFF members, on everything from tour guides to securing award seats on Singapore Airlines. ...more
Our member RooFlyer recently spent twelve jam-packed days travelling around India and China, sampling a range of airlines and hotels along the way. The trip wouldn't have been possible without advice and tips from a wide range of AFF members, on everything from tour guides to securing award ...
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How to Avoid Fuel Surcharges on Award Bookings

Airline taxes and fuel surcharges can add hundreds of dollars to the cost of an award ticket booked using frequent flyer points. But these taxes and charges can vary drastically. On some frequent flyer redemption bookings, the taxes are as low as $5. At other times, they can run into the thousands of dollars!

The co-payment required when redeeming points for a flight comprises of two parts: taxes, and carrier charges. Taxes are genuine government and airport charges that are added to the cost of all flight tickets. For example, there is a $55 departure tax included in the cost of all international flights departing Australia.

Such taxes are inevitable, but carrier charges (including “fuel surcharges”) can be avoided. The key is to ...more
Airline taxes and fuel surcharges can add hundreds of dollars to the cost of an award ticket booked using frequent flyer points. But these taxes and charges can vary drastically. On some frequent flyer redemption bookings, the taxes are as low as $5. At other times, they can run into the thousands of ...
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Flying a Family to Japan on Points

Redeeming frequent flyer points for Business class seats can be difficult at the best of times – let alone four seats on the same flight. But that’s exactly what one member is hoping to do for their upcoming family holiday to Japan.

"We’re planning a family trip to Japan for October 2018 and will have enough points by then for 4 business class tickets. I’ve read that it’s almost impossible to book multiple business class seats for flights to EU but is it the same for Japan?"

Japan is a popular destination for Australian travellers. So it’s no surprise that Qantas operates flights to Tokyo from Sydney, Brisbane and ...more
Redeeming frequent flyer points for Business class seats can be difficult at the best of times – let alone four seats on the same flight. But that's exactly what one member is hoping to do for their upcoming family holiday to Japan. We're planning a family trip to Japan for October 2018 and will have enough ...
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Virgin Flyers Lose Los Angeles Lounge Access

Virgin flyers with Gold Velocity status will no longer receive lounge access in Los Angeles when flying on Virgin Australia.

Gold Velocity members previously enjoyed access to the Star Alliance lounge in Los Angeles. Instead, Virgin flyers departing from Los Angeles to Sydney, Brisbane or Melbourne will now receive a $40 voucher to spend in the terminal. Affected flyers will also receive 10,000 Velocity Frequent Flyer points by way of apology.

This is what Velocity Frequent Flyer ...more
Virgin flyers with Gold Velocity status will no longer receive lounge access in Los Angeles when flying on Virgin Australia. Gold Velocity members previously enjoyed access to the Star Alliance lounge in Los Angeles. Instead, Virgin flyers departing from Los Angeles to Sydney, Brisbane or Melbourne ...
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Virgin Considers Domestic Premium Economy Comeback

Virgin Australia is reportedly considering bringing Premium Economy back on domestic flights. Under the plan, the first three rows of Economy class on Virgin’s Boeing 737 aircraft would be converted to Premium Economy seats with extra legroom. Virgin is also considering adding other Premium Economy benefits, such as dedicated overhead locker space and use of the Business class toilet.

The idea was put forward in a recent ...more
Virgin Australia is reportedly considering bringing Premium Economy back on domestic flights. Under the plan, the first three rows of Economy class on Virgin's Boeing 737 aircraft would be converted to Premium Economy seats with extra legroom. Virgin is also considering adding other Premium ...
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Qantas Points Expiry: Unfair

Qantas has come under fire over its inability to notify members that their points are about to expire. One member recently lost thousands of Qantas Frequent Flyer points, but says they were never warned by the airline.

Qantas claims that it notifies members by email around a month before their points are due to expire. But our member says they did not receive such an email. ...more
Qantas has come under fire over its inability to notify members that their points are about to expire. One member recently lost thousands of Qantas Frequent Flyer points, but says they were never warned by the airline. Qantas claims that it notifies members by email around a month before their points are ...
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No Value in Business Class?

Business class may offer a more comfortable seat and a better meal, but it seems not everyone sees the value in flying up front. Some members believe that the differences do not justify the higher price of Business class, especially when multiple trips in cattle class can be had for the price of a single trip in the pointy-end.

When redeeming frequent flyer points, Business class typically costs double the number of points as an Economy class ticket. The difference is even starker with regular airfares, where a Business ticket can cost up to 10x as much. While some members prefer to fly Economy and enjoy the savings, others consider ...more
Business class may offer a more comfortable seat and a better meal, but it seems not everyone sees the value in flying up front. Some members believe that the differences do not justify the higher price of Business class, especially when multiple trips in cattle class can be had for the price of a single trip ...
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Here you can read our member’s travel experiences, hotel reviews and trip reports. Get expert opinion on everything from the best frequent flyer credit card to securing a free airline upgrade.
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