In 1986 when Dr. Barbara Rosen opened her private practice, B.R. Audiology & Counseling Center (later Audiology of Nassau County), the philosophy was the same then as it is now…to provide a nurturing environment, compassionate care, and an understanding of the complexities of the auditory mechanism.
Comprehensive diagnostic procedures, cerumen (wax) management, tinnitus management and tests that measure each individual’s unique ability to understand speech in noise are some of the available services. Using state of the art equipment, aural rehabilitation and counseling techniques, Dr. Rosen and her associate Dr. Wolf, guide patients through the maze of complex information that can be disarming to the uninitiated: understanding audiograms, collaborating to choose the proper hearing devices, assisting with earmold choices, offering assistive listening device decisions and providing repair strategies for obtaining the optimal experiences given the patient’s residual hearing and choice of hearing device.
Their reputation for patience, a dash of humor and occasional hand holding, helps patients as they navigate towards improved hearing. The office is warm and friendly and family members are encouraged to attend not only the initial appointment but all the follow up sessions. Family members accompany the patient into the test suite and are part of the rehabilitation process.
Attention to detail takes time and at Audiology of Nassau they pride themselves on providing adequate time for testing procedures and for attending to each patient’s concerns, anxieties and expectations. Appointments are conveniently scheduled and allow for testing, history taking, and discussion of the findings. Reports are prepared and dispatched promptly.
The office employs “best practices” as outlined by the American Academy of Audiology (AAA) including, verification techniques and outcome measures. Infection control is maximized with disposables or cold sterilization. Overall good health practices are encouraged and the office provides hearing conversation information and ear protection devices.
Goals of Audiology of Nassau County include but are not limited to, a short term quality experience, and a long term commitment to patients’ needs in the years to come.