Stopped by the audi dealership closer to my house when they opened. Everybody was apparently in a meeting so I was asked to come back. I had 2 remaining payments on my Cadillac lease so when I called that Audi dealership, they said we will see you in a couple of months.
I then called Herb Chambers Audi of Burlington Ma. as this would be my first Audi purchase/lease even drive. I asked for a salesmen and Lauren Savage picked up. She answered all my questions and more about the A5/A6. I made an appt for the next day and when I entered was immediately greeted by Lauren, who then introduced me to Kathleen Hutchinson.
I have purchased / leased many vehicles throughout my life but I simply have never had an easier experience. Kathleen took a little info about my lease and we were then test driving the car within minutes. She called me first thing the next morning with good news. We can deal with your remaining lease and disposition fee!
The weekend prior I spent 2 hours at a Cadillac dealer doing the back and forth and I was not doing that again. Kathleen e-mailed me the offer and with one call we had a deal.
Very little time and all via phone and e-mail. When I made the appt. to turnover the vehicle next day Car was licensed, stickered, waiting out front. She took the time to make sure I knew all I wanted about the vehicle.
I have never been more happy with the experience and the Audi A6 premium S package.
She followed up with phone call that night and e-mail the next day.
When buying/leasing at Herb Chambers ask for Kathleen Hutchinson!
Also very professional and a pleasure to meet and work with Nick Dota, sales manager and Jon Kent, Finance manager.
I was scared of the big name dealers but feel I got amazing service and a great deal. I look forward to the A7 in 3 years. LOL
Polite, Friendly, Attentive !!!! WOW