Difficult conversation? Ouch! Yep, most managers dislike conducting them yet there are an integral part of every manager's task list.
The article Conflict Resolution in the Workplace: 7 Tips for Conducting Difficult Conversations over the Phone offers tips for conducing the difficult conversation over the phone.
#Conflict_Resolution_Strategies #How_To_Handle_Conflict #Difficult_Conversations #Asaf_Shani