I sent about 8 payments for various AP writers. 4 of them got stuck pending for 2-3 days. After multiple calls talking to their clueless Indian tech support who kept telling us everything wrong, they said everything is settled, though couldn't tell me the reason. Apparently, all the tools they have to actual Wallet support who knows anything is via a chat - Wallet's own support can't even call proper support.
So they tell me the 3 (1 finally got through on its own) payments were approved and would complete shortly.
Then this morning I get an email that they were all cancelled (after 3 days of pending). And some Wallet support guys emailed to say that they think I'm abusing their ToS and trying to rack up points because they have a 0% fee on credit card funded transactions right now. He pretty much said that they could cancel my account in the future. What in the actual fuck? You give us two methods to send payments with - bank and cc, and then you cancel payments and threaten to kill the account when I use one of them?! I'm fuming all over again here.
Thanks for your email. I apologize for the inconvenience. We recently noticed that you're adding then withdrawing lots of funds from your Google Wallet Balance or sending/receiving money in a way that may violate our Terms of Service. As such, the transaction(s) in question have been cancelled.
We wanted to offer a friendly reminder that the peer to peer service is intended for Google Wallet customers to send money to other persons, and not to rack up airline miles/rewards points or get cash advances. We view such transactions as misconduct under section 7 of the Google Wallet Terms of Services, and may decline to process such transactions or close your account if we identify in the future that you are using your account (and the no fee promotional period) for these purposes. I recommend at this time to reattempt the transaction.
Please note that replies to this message are not monitored. If you experience any further issues with your Google Wallet Account, you may visit support.google.com/wallet