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Antony Quinn
51 followers -
Digital technology consultant and communications trainer in Cambridge UK
Digital technology consultant and communications trainer in Cambridge UK

51 followers
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Jane Gauntlett's brain injury forced her to rethink her work, resulting in an intimate mix of storytelling and wearable tech.

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Conventional product development focuses on the solution. Empathy is a mindset that focuses on people, helping you to understand their thinking patterns and perspectives. Practical Empathy will show you how to gather and compare these patterns to make better decisions, improve your strategy, and collaborate successfully.

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Empathy is formed through immersion. A designer who would foster empathetic connections with a group will spend many hours getting to know the individuals and trying to discover, without judgment, the cultural and social norms that exist within the group. Gaining the trust and respect of a group almost always requires some form of equitable value exchange. Unlike many formal anthropological activities, this immersion is not passive. Instead, the designer will strive to become part of the group by participating in activities, conversations, and job routines. In some cases, designers may augment their appearance to become closer to the target audience. In extreme examples, designers may actually impair or alter their bodies to better experience another person's reality. For example, Patricia Moore wanted to feel what it was like to be a seventy-year-old woman. To gain knowledge, Moore could have spoken with people in that group, but she was looking to build empathy. So for three years, she augmented her body to age it.

"I learned that putting little dabs of baby oil in my eyes would fog my vision and irritate my eyes. The look was that of eyes with cataracts... we decided to tape my fingers to simulate the lack of movement which people with arthritis must tolerate... it seemed a good idea also to restrain my movement in walking.. we put small splints of balsa wood behind each knee."

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Dramatic Diversity is a minority owned, for profit, theater-based diversity and inclusion consulting firm. 

DD+D: a theatre-based design consulting firm,  DD+D leverages theatre techniques and acting methodology to help designers empathize with users and produce better results for their clients, as well as to communicate and collaborate around design solutions. Theatre is a fun, informative, and effective way to work out ideas, visualize concepts, and communicate solutions. It allows teams to empathize, by stepping into the shoes of users. It can reveal how people interact with services, products, and each other on a physical, emotional and intuitive level.

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This simulator demonstrates some of the main effects of common vision and hearing impairments on image and sound files. It gives an indication of how such files might be perceived with these conditions, at varying levels of severity. Its purpose is to help people to better empathise with those who have reduced capability, and to help them understand how capability loss affects the ability to interact with products, services and everyday life.

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A set of gloves and glasses which simulate common physical limitations, like age-related long-sightedness or arthritis, have been released in the hope of getting more designers to think again about the usability of their products.

Researchers at the University of Cambridge's Engineering Design Centre say that millions of people around the country -- in particular the ageing, baby-boomer generation -- have unnecessary difficulty using everyday products ranging from gadgets, to packaging, to windows and doors, because of poor design. Addressing these issues would also reduce the costs of social care.

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People United is an innovative charity that explores how the arts and creativity can grow kindness, empathy and a sense of common humanity. We work with artists, academics and activists to explore the potential of the arts in making a difference in the world.

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How would the world be like if one could see through the eyes of another? Would it help us to understand each other? Would it help us to understand ourselves? 

THE MACHINE TO BE ANOTHER is an Open Source Art investigation on the relation of Identity and Empathy that has been developed on a basis of low budget experiments of Embodiment and Virtual Body Extension.

Designed as an interactive performance installation, the 'Machine' offers users the possibility of interacting with a piece of another person's life story by seeing themselves in the body of this person and listening to his/her thoughts inside their mind.

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