Same here. A quick count on the developer console puts me at almost 2 000 000 installs, but never featured or otherwise "liked" by Google (even though various apps have been in a lot of Android related news). This is nothing compared to the 50 000 000 installs some of the top developers have though (but some of them only because they're featured, I'll bet).
Also, as +George Whiteside
stated, seems to me the top developers need (and want) this least of all.+Android Developers
All this is nice and well, a welcome addition I will certainly use, but when are you actually going to fix
Play itself ?
The constant download and purchase failures that are your
fault but drives angry customers to my
inbox have to go. Whenever the user gets an error inside the Play app, a developer
is contacted. Maybe the error box should state something to prevent that ?
Or, how about people that factory reset their device ? They sign into Play again, the apps seem unpurchased for a while. Guess who gets the angry emails ?
And what about customers getting charged multiple times (some even three or four times) ? They come to me
as well, angry as hell. And again it's a Google fault - you should not be able to purchase the same app multiple times on the same account.
The best part ? If a customer contacts Google with these problems, your support tells them to contact the developer. Hurrah !
Also, if somebody contacts the seller/developer through viewing the transaction in Wallet (requesting a refund, request for status, etc), you get a nice email with the details, and a link to respond/handle the transaction online. This link doesn't work. It points to wallet.google.com
... if you replace wallet with checkout it does work. Not a biggy, but pretty annoying. Again, this is not the first time I have reported this, but Google Support's comeback was that "checkout is gone and replaced with wallet, checkout.google.com
links do not work" - which would be funny, if it wasn't so sad.
Now, honestly, I don't mean to be mr grumpy in here, but earlier attempts at (more friendly) contact have simply been ignored, and most of the negative responses I get seem to be cases like those outlined above, and I literally spend one to two hours per workday
handling only these specific cases. For getting 30% of the money, I expect you to do better. It's seriously strange that I almost need to hire a part-time support person to respond only to cases that should be handled by Google and have nothing to do with me or my apps.
The average user does not
understand any of this - all they know is that my
app experience was shitty for them!
End of rant. I hope somebody at Google who actually understand the above reads this and forwards it to the right people. Still love Android, see you all at I/O ;)