I will hold your vision of that.
My response is that incivility issues have reached a tipping point. Some of the incivility issues come between employees. Much, however, come from leadership actions.
Culture is driven by leadership design and management skill. Frequently the culture just happens.For example, core values appear on the boardroom wall but not in behavior. Then when executives are hired, little attention is paid to company values and the subsequent leadership styles become culture examples.
If you have ever had the experience of walking from one department to the next on a bridge of egg shells you know what I mean.
How a person behaves in one department is entirely different in another department. These are fractured work cultures - ones we have coined "split cultures" and behave much like a split personality.
Work Culture is so much more than the "trappings". Culture is what it feels like to be in a company. With the high level of employee disengagement, my guess is that it doesn't feel good working for some organizations. And, because it doesn't feel good, holding onto talent will be a real problem in the coming years.