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Andrew Krug
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It's Monday Tuesday, Ask Me Anything #Ingress related in the comments. In several hours, I'll go through what was submitted and try to answer as many as I can. At a minimum I'll answer three. I'll update the OP with the questions and answers so you don't have to go searching in the comments. 

Edit #1 Disabling comments to start reading and answering a select few. Please note that it might take me a few hours today before I update this thread with the answers. #murphyslaw

Edit 2 Updated with questions and answers

Q1: +Salah Faya - As for many countries with very low portal count, the current OPR mechanism will not help add up a decent number of portals for Ingress to continue and for agents to stay active. Is Niantic ever interested to allow different new portal creation rules to encourage the local communities of these countries?
A1: Yes. We plan to open portal submissions in the future.

Q2: +Andre Koopal - Can OPR show 'disagreements' as well?
A2: Great suggestion. I’ll pass it along.

Q3: +Thomas De Maesschalck - Level 11 and OPR, any date set?
A3: No. Not at this time.

Q4: +Christine Jeffery - Any consideration given to indicating in the scanner when an agent gets 2x, 3x etc black medal? For some agents, that’s what they have left.
A4: It’s been discussed along with many things for veteran players. But to my knowledge, nothing has been decided upon.

Q5: +Stephen Doyle - Any chance of adding a skip portal option for those ones that we are unsure about on opr.
A5: I think you can skip a portal by simply refreshing the screen to get a new portal. It might be tied to a timer. I’m not 100% certain. But I know you essentially request a new portal that way.

Q6: +Sergio SerroZelerny - What characters will be in anomaly cities?
A6: That will be revealed soon. But, if what I heard is correct, people who haven’t been to areas will be appearing at them. Subject to change of course I suppose.

Q7: +Terrance - OPR: In several parts of the UK, we're not seeing any new candidates to review -- some reviewers have had nothing for nearly a fortnight. Is this down to the local backlog being cleared, or just that some candidates are being held back for later review?
A7: From what I understand about the UK situation, it is because the local backlog is cleared.

Q8: +Matthew Smiles - When can we name our capsules.
A8: Hopefully soon. I would love to have the feature personally.

Q9: +Chilli Cao - Does using an JARVIS or ADA on a portal you have never visited before count as unique portal capture?
A9: I don't know. I'll update this thread with the answer when I get it. My gut says no. But I haven't tried it recently to test that theory.

Q10: +Massimo M. - What Niantic do or will do against cheating? (Multiple accounts on different mobile devices, fake GPS and similar things?)
A10: I’m going to be blunt, probably against better judgement, in my response. Every day multi-accounts are banned. Every day spoofers are banned. The latter is a problem that doesn’t have a single simple solution. To understand why, you have to understand that a person on an Android phone (and iPhone to an extent) has full control over their device. To include the ability to control what information is being sent from the device. This is why you can’t simply ban an IP address, MAC address, device ID, etc. It feels like every week we are tweaking things with the system. Improvements happen all the time. If you look at the situation today versus three years ago, today’s environment is significantly better than it was back then. Part of the issue is that Ingress Agents are very invested in the game. Because of this, one bad actor that slips through the cracks or figures out a loophole to the system can cause significant problems and it 100,000 accounts banned that day don’t really matter to the people that were impacted by that one person. We are improving though. Constantly.

Q11: +Kira Kage - So, how about some rules?
A11: I know… I know… Sometimes things don’t go according to plan. All I can say at this point is that they are being actively worked on. I’ll keep relaying the feedback.

Q12: +Justin Bennett - Would underwater portals ever be A Thing? For example the MUSA Museo Subacuático de Arte in Cancun
A12: Interesting question. I think some exist already. We don’t take height into account. I personally don’t see a difference between summiting a mountain top with specialized gear any different than needing specialized gear to submit an underwater portal. Just my opinion though.

Q13: +Dennis Derksen - Do you like 🍆.
A13: I’m more of a 🍑 man myself.

Q14: +WooD R. - Last time you told that you like Ukraine field arts. Which of them did like most off all?
A14: The Taras Shevchenko and Susanna Moyer medal ones were pretty cool too.
https://plus.google.com/+RomanIsko/posts/NWFWJXNtYB6
https://plus.google.com/+OlegBlack/posts/cXc7rvJ34LH

Q15: +Ishira Tsubasa - Hello +Andrew Krug! I hope your morning is going well. My question for you is do you know what has happened with Oliver and Jarvis since the disbanding of the Magnus? Thank you for reading, I hope you have an amazing day. I know it's storyline stuff but I figured it could be a nice difference from the other questions.
A15: How interesting... it seems much remains to be learned about the fate of Jarvis and OLW.

Q16: +Mike Palumbo - Many of us who purchased packs from the NL-1331 van were met with codes that were already redeemed, or cards with no codes printed on them. According to Ethan, this is due to a printing error. What recourse do we have for these items? Money was exchanged but we did not receive valid codes. Thanks!
A16: Send me a HO or Telegram message. If you have and I missed it, ping me again and I apologize for missing it the first time.

Q17: +Aleah McCorry - Hi! We had a player who seemingly got "insta-banned" for using a xioami phone. Are there any plans to address this or reinstate these players wrongfully banned due to GPS issue devices?
A17: Send me the players name and I’ll see what I can do.

Q18: +Andreas Decker - How far are you with your ambassador- and second-chance-programs?
A18: Closer than I was several weeks ago.

Q19: +Andrew Polanski - Since the development of #Ingress 2.0 is on the way and update of hosting platform is happening. Did you guys considered spicing things up by adding 3rd faction into the game? – RED for instance.
A19: This has been talked about. But I wouldn’t hold my breath for a red faction. That’s my advice.

Q20: +Фарух Мухамедов - How can one remove OPR medal from scanner? Can one ask support to remove it?
If one asks support to close/delete OPR account without closing Ingress account, will badge disappear?
A20: Send me a HO or Telegram message.

Q21: +evil witch - Again, what are the considerations to keep portals in dangerous areas?
A21: It’s hard to comment without knowing the specifics. I’ll say that what one person considers dangerous, maybe others do not. For example, there was an issue recently about a lighthouse. One faction claimed it was dangerous. However, the other faction routinely captured it without incident.

Q22: +Jessica Gigante - Andrew Krug you said that mass report doesn't work against spoofers. What we have to do to have a fast ban to players who are bots?
A22: If you are referring to using the ticketing system there isn’t a faster way to submit a ticket. However, feel free to reach out to me and I’ll see what I can do. That said, I get a lot of messages every day so it can take me 48 or even 72 hours before I can respond sometimes.

Q23: +Hannes Janssens - Will it ever be possible to have temporary portals for events? So they will only be live during an event and get deleted after.
A23: Yes. This is what happened for the Agent Olympiad and also for Camp Navarro.

Q24: +Dhananjaya Gangodawila - Hello +Andrew Krug. I heard that NIA is going to limit the NL medals or NL related character medals only for on site participants?
A24: Don’t believe everything you read on the Internet.

Q25: +Sergio Quirós - Hello Andrew. I Guess that i put my secondary location at OPR too close to my home location by mistake... Is there a chance to change that sooner than a year? Thanks!
A25: I believe you can submit a ticket to get this fixed.

Q26: +Alex Kirwin - can you do these ama sessions on reddit
A26: There are millions of Ingress players on Google Plus. Moving this to Reddit would reduce the audience these questions are exposed to.

Q27: +Fissionnette - Would you rather fight one duck the size of a horse or 100 horses the sizes of ducks & why?
A27: Bring on a large duck. I’d fly it off into the sunset and name it Rhaegal!

Q28: +Travis Smith - for the upcoming anomaly events, ingress posted that all badges will be pushed. Does this also mean that character badges will automatically be pushed?
A28: No. Character badges will not be pushed automatically. They will still have codes that need to be redeemed.

Q29: +Franklin - Is the OPR stat in scanner up to date now, or is it still slowly counting old reports to be close to the stated number of agreements in the OPR profile?
A29: I believe it is still slowing being processed. Originally, agreements for beta-testers only counted from mid-March on. The engineers are working on a fix for this though. So you might see a mismatch but that should be resolved… soon.

Q30: +Danila Koshel - Andrew Krug, is it hard to work in +Niantic?
A30: Is it hard work or is it hard to work? It’s hard to work for Niantic? I consider myself extremely lucky and blessed to be in the position that I am in and working for a company that positively impacting the lives of people around the world. So no, it isn’t hard to work for Niantic. Everyone at Niantic believes in our company mission. But is it hard work? I’d be lying if I said it wasn’t. But it should be. What we are doing is blazing the trail for a new genre of entertainment. We are still figuring out many things and making adjustments when required. Where some see failures, I see learning opportunities. Where some see success, I see room for improvement.

“Success is no accident. It is hard work, perseverance, learning, studying, sacrifice, and most all, love of what you are doing or learning to do.” - Pele

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Sorry all. Due to real life events beyond my control, the AMA this week will be delayed until tomorrow. 

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Met Benjamin Franklin, had two licks of an ice cream before it fell off my cone, got sunburned, and our team the Broad Street Ruckers scored 67 points... not a bad day. 10/10 would do again. Earned my OCF and GORUCK patches.

#OpClearField
+GORUCK
#Ingress
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It is Monday - Ask Me Anything #Ingress related in the comments. In a couple of hours, I'll go through what was submitted and try to answer as many as I can. At a minimum I'll answer three. I'll update the OP with the questions and answers so you don't have to go searching in the comments.

Edit 1: Closing comment so I can start to reply

Edit 2: Questions and answers posted below.

Q1: +Aaron Breen: How soon can we expect OPR medals to start rolling out?
A1: They should be awarded within the next week or so.

Q2: +Edward Goodeve-Docker: How many outstanding portal submissions are left (or how far through are we)?
A2: I've been told the backlog should be cleared within the next couple of months if everything continues at the same pace.

Q3: +James David Smith: The higher OPR medal levels look unrealistic. Any plans to review them?
A3: Not at this time. They were thoroughly analyzed using all the data points we have at our disposal to set metrics so that it would take about a year on average for most people to obtain Onyx. Fun fact: There is already at least one person with enough agreements to obtain Onyx and several very close behind.

Q4: +Filip Talpa: What's the ETA for August anomalies rules?
A4: The goal is this week. However, the best laid schemes o' mice an' men...

Q5: +Sven W: What's the current status of the second chance programme you annonced recently?
A5: It is currently in legal review to make sure I don't do something wrong or put anyone in a position that would be less than ideal.

Q6: +Jan Sedláček: How is your day, and can I send you a Becherovka as a thank you for the work and the progress in Ingress ?
A6: I don't know what Becherovka but because it has so many vowels in the name I'm sure it is delicious - so sure, send some.

Q7: +Oli Wyllie: Why do birds suddenly appear?
A7: Just like me, they long to be, close to you...

Q8: +Gerald Wolf: What is Niantics stance on (non-profit) fanfiction / swag / Biocards using the Ingress name and/or symbols? Is it OK if explicitly labeled as unofficial?
A8: Any merchandise using the names or logos needs to be licensed. The license may be for free, meaning no payment required, but it still has to be licensed. I'm happy to connect anyone to the folks who handle the licensing for us.

Q9: +Максим Чепурин: Should we expect - that the OPR will be available to players level 8?
A9: I wouldn't expect this any time soon.

Q10: Craig Wallace : How can OPR saved locations get fixed?
A10: File a request via the help center and we'll take care of it.

Q11: +Sven van Steenis: Will portal submissions open again?
A11: Yes.

Q12: +Bernard Sadaka: There are currently a lot of bad title/description edits (especially in local non-english/latin languages) that we can't revert unless we g+ them and that takes a lot of time and effort. Will OPR start reviewing title/description edits?
Q12: I believe the next several phases of OPR will involve being able to edit portals title and descriptions. When? I do not know.
EDIT: I read this wrong. Edits submitted will at some point will be reviewed in OPR. Not sure about editing any submissions directly.


Q13: +Артур Лисс: Does OPR make a distinction between 2, 3, 4 and 5 stars when deciding if an analysis will count towards the badge? If it doesn't (and I suspect it doesn't), there's no reason to submit any number of stars but 1 or 5. Users are incentivized to only submit extreme ratings: if they don't, it lowers their chance of matching the final result.
A13: I would not recommend only submitting extreme ratings.

Q14: +Morpheus: Are agentprofiles erased after a specific time of inactivity?
A14: I believe in the TOS is states after one year. I could be wrong about that though.

Q15: +Vijay Raj: Are there any plans to highlight unique portals on scanner or intel?
A15: I hope that we can implement something similar to what Pokémon GO does to highlight portals that have not been visited before.

Q16: +Saskia v L.: I would love to know if the (preferably near) future has any new challenges or special priviliges in store for lvl 16 players other than grinding for almost impossible black medals?
A16: I think once we determine that Ingress 2.0 is stable and the current functionality in Ingress 1.0 works in Ingress 2.0 we'll start to add new features and challenges. We have to be careful not to upset the game mechanics, economy, or player experience. So simply adding L16 bursters for example may not be a good idea. We have to study these things and their impact. But we understand the need for veteran players.

Q17: +Celso González: Can you confirm that votes from both factions are needed to accept/reject a portal on OPR?
A17: The review system has a lot of inputs and some are dynamically weighted. I'd avoid trying to rig the system because it will be obvious and abuse will likely result in loss of access or your actions will simply carry no weight.

Q18: +Sergey Blood: What can you say about Ukrainian agents?
A18: They make some of the best field art.

Q19: +Arnaud - Gustaf Valentine If you didn't have to worry about money, a job or portals, where would you live in the world ? And why ?
A19: Great question... I would spend my Winters in Hawaii. My summers in Germany. My Fall in Australia and Spring would be wherever the dart landed on a map.

Q20: +Dean N: Name 3 current employees (not contractors) from Niantic that are active Resisitance.
A20: I could easily name more than three. In fact, I had three names written down when I first started to answer this question. But I'm not going to name them because I understand the secondary context of this question. That is, the perception that there are no RES at Niantic. The truth is, I think I know more RES employees than ENL employees. Naming them would put an unfair spotlight on my colleagues. Unfair because I could very easily see them getting swamped with incoming messages and it isn't their job to interface and interact with the player community. So I can't in good conscious name. It's pretty close to 50/50 in the office though.

Q21: +Stenli Goodspeed: The question Second. I passed the test and training on the OPR site - July 13 ... Three locations were chosen (1 Moscow, 2 Kursk, 3 Nikolaev - 1 and 2 in Russia, 3 in Ukraine). From July 13 on the OPR site - I have not received any requests for consideration of the portal at all (0-0-0 my statistics in OPR)...- is there any way that will change this sad situation?
A21: There is a fix for this coming.

Q22: +diane wilson: How many points did you get at operation clear field?
A22: 67 points

Q23: +Brian Peterson: What is your Monday Morning AMA coffee regimen? Purchased/pre-made, fresh ground, pre-ground, K-cups, Sanka? What roast? Cream? Sugar? Flavoring? Bacon chaser?
A23: I never pigeon hole myself into just one thing. It really varies on my mood, available time, and location. There are awesome local roasters near my house. But I don't always have the time to go out so in that case I default to what I have on hand which maybe fresh ground or K-cups. Drip coffee I like to drink black. But my go to is a Flat White (no added sugar or anything).
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#OpClearField about to start in Philadelphia.
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Who else is going?

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+John Hanke is going to Oakland, CA on 7/14. I'll be attending the #OpClearField event in Philadelphia, PA on 7/15. Whose team will score more points? 
Pumped for #Ingress #OperationClearField Oakland CA 7/14. Hope to see you there!

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Let's give this a shot! It is Monday - Ask Me Anything Ingress related in the comments. I'll pick as many as I can to answer. I'll update the OP with the questions and answers so you don't have to go searching in the comments.

EDITED WITH QUESTIONS AND ANSWERS BELOW

Question 1
+Aaron P: The stock intel map remains useful but it has plenty of room for improvement. Are any enhancements planned for the stock intel map with 2.0 and can you comment on what those may be? and when is the gold Krug medal coming out?? Many thanks for doing this q&a!
Answer 1
I haven't heard of anything planned for the Intel map at the launch of Ingress 2.0. Right now we have our devs focusing on ensuring the basic functionality of Ingress 1.0 in-app works in Ingress 2.0 at launch. There have been many conversations about the Intel map. However, to my knowledge, nothing has been finalized. But stay tuned... we all acknowledge that there is room for improvement.

You don't want my mug in your scanner. Trust me. It's bad luck. First you'll grow a beard. Then anyone that touches your scanner grows a beard. Before you know it society will be filled with Lumbersexuals. It doesn't end well.

Q2:
+diane wilson: As new portals are being approved there are a few rejects that people would like to appeal, is the portal appeals community being monitored by someone at niantic, or is there a better place to appeal a rejected portal?
A2:
The Portal Appeals Community is activity monitored by +NIA Ops. To my knowledge, that's probably the best place for those kind of appeals.

Q3:
+Matt Cuzner: If you had to describe yourself with a 3 glyph combination, what would it be and why?
A3:
All, Human, Equal. Why? I try to look at the world objectively as much as I can.

Q4:
+Kira Kage: Any news on those anomaly rules?
A4: As I understand it, the goal is to have them out within the next couple of weeks.

Q5:
+Brent Hollett: Will Seer return?
A5: We had a lot of conversations about this. As I understand it, given the last internal conversations, in some form or function it will. It might not be the current Seer (or it might). But the metric of discovering portals is something we are proponents of.

Q6:
+Hedi Pihlamägi: Do portals have a higher chance of providing more rare/vr items upon hacking when you hack them for the first time (or just for the first time in a long time) ?
A6:
It is all a random roll of the dice. There is no higher chance on the first hack or the first time in a long time.

Q7:
+Minnie Max: A few years in game and I still see debate about it: if your only action on a portal is deploying a mod, will your explorer badge be increased?
A7:
No your explorer badge will not be increased.

Q8:
+kok hang Koh: Do goruck badges possible happened at satelite location or just primary. Sorry I don't have that badge.. so I want to get 1.and Q3 Q4 I going both anomaly was satelite .. not primary. Hope you can spot my question.thanks
A8: If a +GORUCK event is held in a city (primary or satellite) you can earn a badge for it. It is not specific to only primaries GORUCK events.

Q9:
+Kep Tararidh: What criteria should a city have in order to have an anomaly?
A9: Portals.

Q10:
+Antony Dovgal Why does Ingress support multiple accounts at all? What's the reason to support it and prohibit it in the ToS? IMO it causes a lot of problems with multiaccounters and adds almost zero value for legit users.
A10:
Ingress is a global game. As such it crosses a lot of boundaries. In some countries, families cannot afford to have more than one device or it is shunned to have more than one device because it is deemed an opulent expense. We do not limit the amount of accounts on a single device because it would prevent a segment of our playerbase from ever enjoying Ingress.

Q11:
+Suus B: Shouldn't Niantic ask/listen to agents about what features they would like in new versions of Ingress?
A11:
Yes. I wrote down 13 pages of notes from my European travels a few weeks ago and forwarded those on. We do listen and I definetly ask. We do have to prioritize things and base the work on available resources as well though so not everything can get implemented. There is also the matter of keeping the game economy in balance and check. The last thing want to do is introduce a feature that has unintended consequences. So everything needs to be thought out and studied for secondary and tertiary impacts. Keep the suggestions coming though.

Q12:
+Mati JZ: Are the post in the portal appeal category subjecto to review before they are published in the community?
A12: We use Google+'s anti-spam and moderation tools for communities. I believe a new poster will automatically have their post held for moderator review. Frequently something about a post will trip the anti-spam measures and be held for review because of that as well. We do try to review these queues regularly and accept or deny posts based on the content.

Q13:
+Gerald Wolf:How strictly are the development-teams for Ingress and Pokemon-GO separated? Have you noticed any synergies from the Pokemon-GO-Team towards the development of Ingress 2.0?
A13:
Since I am not part of the development team I cannot comment on how tightly they are integrated or not. I can say we frequently have meetings where people working on both products are present which does provide a lot of synergy.

Q14:
+Ethern Su:Why NIA OPS deleted the "report an issue of a portal/mission" category in support website?
A14:
We want Portal reports to come via the Scanner. For Missions, we expect the community to reach out to the Author for any changes. If it's an issue with something being inappropriate, use the inappropriate game play form to report the issue.


THANK YOU everyone for your questions. I've run out of time to reply. Do not hesitate to ask the same question next week. If I don't answer you it doesn't mean I'm ignoring you. Now for some lunch!

END EDIT AND Q/A FOR TODAY

The rules are simple: Trolls and general rudeness will not be tolerated. I'll delete messages or in extreme cases block offenders. Treat each other with respect. I'll close the comments section when I'm done. Due to time constraints I'm not sure that I'll be able to answer more than three questions. But let's see what happens. Got your coffeve ready? Let's go!
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A couple of questions came up while I was away in Europe that I said I would clarify in a public post.

1) One account per Agent. That doesn't mean you can play your friends account if they aren't logged in. No, you cannot create multiple accounts even if you play them one at a time either. Just create one account and only ever play that one account.

2) Mass reporting isn't really a thing. It's more like the boogeyman. It isn't real but still people claim it is. +NIA Ops​ doesn't adjudicate and pass judgement based only on the sheer volume of complaints. That would be the world's worst system and there would probably be no one playing because we would all be banned.

Have any other questions? Maybe I'll start an "Ask The GCM Monday" or something thread every week. 

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Pig knuckle check.
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