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Andrew Krug
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Andrew Krug

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When in San Francisco, how can you not get a sourdough bread bowl with clam chowder?
evil witch's profile photoCaroline Kwong's profile photoTravis Smith's profile photodiane wilson (thecatspaws)'s profile photo
There is an xfaction mission guide to the area that several local enl maintain if anyone is interested? Good for upv. 
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Andrew Krug

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Denys Dmytriyenko (denix)'s profile photoKosh TheRipper (KoshTheRipper)'s profile photoShane Rogers's profile photoSimon Shaw's profile photo
Ewww looks icky.
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Andrew Krug

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Puppies first snow.
Brent Hollett (Perringaiden)'s profile photoevil witch's profile photoPam CB (cartimandua)'s profile photoBrian Liechty (Brimlie)'s profile photo
I just had to shovel snow 2ft deep in my backyard so my dogs had a place to poop. I'm starting to wonder who the masters really are. 
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Andrew Krug

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Poker night. Like my card protector +Amber Feldman​?
Stefan Waltke (Suedschwede)'s profile photodiane wilson (thecatspaws)'s profile photoHeather Havis ('HeterTheMoth')'s profile photo
Ooh! I always use Ingress coins as card holders when I play Texas Hold'em NL. 😍
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Andrew Krug

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The mission creation limit has been increased from 100 to 150 missions per Agent! Create and share your fast-tracked #MissionsForGood missions. We would love to see them. 
While reading the feedback Agents provided about our current #MissionsForGood campaign, we saw many requests to increase the number of missions one person can create. We are happy to announce that starting now, the limit has been increased from 100 to 150 missions. Thank you for your feedback and don’t forget to share your Missions For Good missions or stories with us and remember - those missions specifically will get fast-tracked for approval. Happy Holidays Agents!

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Vicki Ellen (mimtwin)'s profile photonADjA Black (LittleSmurf)'s profile photo
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This community never ceases to amaze me. Can't wait to see what Agents have planned this year.

Around this time over the last couple of years, we have made #MissionsForGood as a way to give back to your communities. Because of their positive energy and community impact, we are going to be doing them again this year. You don’t have to limit yourself to only Ingress missions. If you or your faction mates have a story highlighting the spirit of #MissionsForGood we want to hear it. Please share them with us on social media using that hashtag.

You can take part by playing other Agents’ #MissionsForGood and/or creating your own #MissionsForGood (see a great example here: To submit one, follow the steps below:

Identify a local charity that you’d like to assist
Create a #MissionsForGood Mission through our Mission Creator Tool ( ) with the following criteria:
- Mission title MUST include #MissionsForGood to qualify
- Mission should be focused on discovering the local community and giving back to your chosen charity (examples are food and clothing donations).
- Missions must follow all of the normal mission requirements
- Submit your Mission
- Play both yours and other Agent’s Missions

Starting today through December 30th, we will keep an eye out for Missions submitted with a title that includes #MissionsForGood - <unique mission name here> and will fast track approvals for those. Please keep in mind that you must submit Missions using existing Portals only.

Share your #MissionsForGood on social and spread the fun.
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Brent Hollett (Perringaiden)'s profile photoJesse Threlkel (Rangerpdx)'s profile photo
You get a group of agents together and do something good.
Less ingress politics if it is only your faction though.....
If you destroy it, they will rebuild it or not. and that is good for the other side or your side. 
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Andrew Krug

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What did YOU do this weekend?
Big ingress day! my brother (agent S1lkey) got up to level 4, I got to level 15, and we took an impromptu drive to selsey to turn a derp into a field to get a black illuminator badge. Since my bro drives he should have no problem making fields for his own badges.

Next day went horse-gressing with my mum! There are lots of surprising PITA portals down tracks and/or with no signal... Horses only help with one of those problems, I've got plans for the other one.
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Andrew Krug's profile photoGiovanni “Giua” Rosso's profile photoMaya R (nyxr)'s profile photo
Waiting for +Linda Besh among others to say matched on Washington... :) 
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This sounds like a very cool event. 
The Singapore National Co-operative Federation Ltd (SNCF), Singapore’s Cybersports Online & Gaming Associa on (SCOGA), and the Singapore Ingress communities have come together to organize the SCOOP Trail 2017 x INGRESS Race. The purpose of this event is to build awareness amongst youths about local co-operatives in an easy and fun way.

Using hints and in-game navigation, participants have to find their way to their respective checkpoints to complete the missions. Each mission will end at a game booth where the participants have to complete a set of questions in order to proceed with the next mission.

To find out more about this event and register go to:

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Andrew Krug's profile photoDan N's profile photo
Dan N
I've sent you a few messages on handouts and facebook. If you could please forward them to the people who could better help me, that would be great.
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Senseless... RIP Agent. Your actions were epic and will be remembered by many.
From our Enlightened Team in Alaska:
Tonight at 6pm your time, raise a glass in salute and remembrance for Enlightened Agent @pshr (James Lucas Moren).

He was shot and killed on Christmas Eve after his car had broken down near his roommate's work in downtown Anchorage. He was waiting outside to catch a ride back home when he was shot three times. He's survived by his mother, Lennie.

Agent pshr was an awesome guy and player who had a penchant for big fields and great strategy against the Alaskan Res. He was excited to help with any large fields and with 15 million MU already under his belt, he would do anything to help others do the same. He was a terror to the smurfs, sneaky as hell, and is going to be deeply missed.

The Go Fund Me:

And as always agents: Be safe.

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Holly Henry's profile photoevil witch's profile photoSteven Haigh's profile photoJoseph Eshleman's profile photo
+Steven Haigh IKR! Who does that? "Let's just shoot this random guy here 'cuz we can!" But as others have said this young man & agent deserves our respect regardless of faction affiliation. I will certainly try to remember to raise a beverage in agent @pshr's honor tonight, humble mid-level Smurf though I am.
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Andrew Krug

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Happy New Year everyone! Here's hoping that 2017 is filled with positivity and prosperity. 
Matt Stevenson (BigMatty)'s profile photodiane wilson (thecatspaws)'s profile photoLynn Creager (DIEdoll)'s profile photoStefan Varadinov's profile photo
Dear Andrew Krug, Happy New Year! I'm Sorry for writing you here, on such a post.. but please check link in the post and help our friend! - Yesterday (Jan 2nd, 2017), I got a message that my +Ingress account was…
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Andrew Krug

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A Letter to Ingress Players: Thank you Agents for 2016

As 2016 draws to a close and 2017 is about to start, now is the natural time for reflection. For me personally, 2016 has been a rollercoaster in a way I never could have imagined. This is saying a lot as I’ve been on some pretty extreme rides in my life. Those other stories I’m saving for my book.

The biggest life change for me this year was with my career. Even as I type those words, it doesn’t seem to do the change justice. Life was comfortable for me in 2015. I had received yet another raise, promotion, and was doing something I loved. I often saw myself retiring from that company. I loved being a Program Manager using my PMP skills to manage U.S. defense contracts with a staff of people working for me researching next generation technology for the Army. Innovating. Pushing the boundaries. I was just as comfortable sitting at a desk as I was traveling the world and working in the dirt, snow, and sand. Life was good.

However, in 2012 I discovered something that rivaled my professional passion – Ingress. I saw how the game, and how Niantic’s vision for this space, could affect people in real and tangible ways. It was truly a life changing product. So in late 2015 I applied for the position of Global Community manager at Niantic. I didn’t need a job – I wanted this job. Fast-forward several months and January 4th, 2016 was my first day as a Niantic employee. It was the day my life changed yet again and a new chapter began.

I accepted the position with full knowledge and understanding of its demands. The path before me was cleared by people I knew and respected. This would make some things easier, but I would also need to blaze my own trail to be successful. To be honest, the last twelve months have been difficult. There were the expected physical challenges of dealing with a global game that never sleeps. Going to bed at 2am and waking up at 8am can make for long days. There have been the emotional challenges of being the focal point of daily criticism, negativity, and general cries for help. There were threats directed at me personally and my family as well. But in spite of all of the things that could/should have made me give up, there were two things that kept me going. The first was the support of my family. Specifically, my wife, who never flinched when things got tough or bad. The second was you – the players.

It’s easy to focus on and get caught up with the bad things in life instead of the positive. Particularly in today’s society when the currency of the Internet and even normal communication seems to skew towards hyperbole and rhetoric. I was able to center myself by seeing your pictures and reading your stories. Looking at images of players visiting the ocean for the first time because of Ingress, having Ingress babies with someone they met through the game, Agents marrying a fellow Agent, and most of all – players helping other players in times of need brought me great joy. For all the negativity that is the dominating sentiment of online communication, I believe, people genuinely want to do and be good. Being part of the force that enables these positive experiences has been rewarding beyond my wildest expectations. You never let me down and you continue to inspire me with your stories and achievements. Thank you for continuing to share.

While dealing with every situation as a GCM, I have tried to remain as unbiased and objective as humanly possible. It simply isn’t in my best interest to be biased or show favoritism. If people quit because of my actions and the game dies I will likely be out of a job. I’m also aware of the initial resistance (pun intended) many had with accepting me as anything but an Enlightened player. An early lesson I learned in my professional career is that “You can please some of the people all of the time, you can please all of the people some of the time, but you can’t please all of the people all of the time”. I accepted that as my mantra and simply tried to do as much as I could within my own limits. Thank you for understanding this and accepting me as a gray portal and not blue or green.

I am not perfect. I know I have many faults. One of my biggest faults is trying to keep up and stay organized with all of the inbound communication I receive. Currently, I welcome any communication via email, Slack, Group Me, Hangouts, Telegram, and social posts where I am tagged. If I’ve not responded to you or have left an issue unresolved, I apologize. Regardless, never be afraid to reach out to me. Just understand that sometimes the answer might be, “I am not able to help you.” and it might take a few days or a few weeks for me to reply. Thank you for your patience.

In this vein, understand that I am not NIA OPS. Two of my goals are to advocate and amplify player issues, concerns, criticisms, and compliments. I cannot adjudicate your tickets or personal situations. Using me as the first option to resolve a situation is not going to help your problem. Those who do adjudicate problems want them documented – rightfully so, to be honest. There are a few very rare circumstances and exceptions to every rule, but try to help yourself first. I am happy to provide advice and support when asked. Thank you for trusting me.

I also recognize the system isn’t perfect. There are areas we could and are working to improve. Despite the hyperbolic sentiment that some would have you believe, I know that Niantic has made great strides in the last year in the areas of transparency and communicating when there are problems, listening AND responding to player issues, continuing to close exploits that enable cheating and many others. I know because I’ve seen it first-hand or been part of some of the change personally. Thank you for understanding the challenges, allowing us to figure things out, and for being part of the solution when called upon.

Continued improvements are coming in 2017. Our work is not done with Ingress just because Pokémon GO was released and is profitable. In fact, I am VERY excited for what 2017 has in store for Ingress. As always, we continue to work on anti-cheat methods. Please understand that there is no single magic bullet for this complex technical problem. However, with each iteration, we continue to end more and more methods to exploit the game. Operation Portal Recon should be opened up to a wider audience and you should start to see portals appearing because of those efforts very soon. We understand the Anomaly format, both in terms of game-play and personal experience, needs to be revamped for fear of it becoming stale and are working on some radical new ideas to spice things up. The Lux Adventure campaign was such a great success that similar campaigns will be held in the future. 2017 will probably rival 2013 in terms of Ingress’s legacy and a year people often point to as their favorite. 2017 will be the foundation for 2018 and beyond. Good things are coming for Ingress. Thank you for continuing to support us and allowing us to grow during the many changes with our company over the last couple of years.

On a personal level, the Ingress journey I started in 2012 as one of the global points of contacts for the Enlightened and continuing on through the position of Global Community Manager at Niantic wouldn’t have been worth it or possible without you. It is no secret that the meta aspect of the game is what makes Ingress. You are Ingress. Every issue, good or bad, is a chance learn and grow. I will not soon forget all the Agents I met in 2016 and the experiences. To all the Agents I have yet to meet - soon™. Thank you all for allowing me to grow this year. Onward to 2017!
Anastacia D Washer's profile photoLea (CatNipzUrPortal)'s profile photoGreg Miernicki's profile photoJerry (Spiritlancer)'s profile photo
Thank for your hard work and dedication. Ingress has provided me with wonderful new friends and experiences. I look forward to the continued adventure!!
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Andrew Krug

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10, 9, 8, 7, 6, 5, 4, 3, 2, 1... What will each day bring? Have a happy Holidays and New Year everyone.
Although time is slipping away, there are still 10 days until the new year - for those of you on the West Coast of the United States and a select few other places. We are going to end 2016 with a passcode countdown! Check back each day for a limited redeemable passcode for in-game items. Happy Holidays and have a happy New Year Agents!

Today's code is: uvjs8hny1796ypzd
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Thomas Arteaga (Zynroch)'s profile photoFevenis Silverwind's profile photo
Merry Christmas to you and yours, Andrew!
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Gommunity Manager/Project Manager/Technology Enthusiast
  • Niantic, Inc.
    Global Community Manager, present
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Contributor to
By day he is a Program Manager and certified PMP. 

By night, Andrew helps produce Behind The Scanner, a weekly live Ingress Hangout On Air. He is also known to express his opinion through writing. He is an entrepreneur having owned three successful businesses. Above all he is a philanthropist who has started a technology focused charity awaiting IRS 501c3 approval. Andrew loves technology, most things Android, and paying things forward.
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