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Amy Shelton
61 followers -
Life is what you make of it.
Life is what you make of it.

61 followers
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Amy's posts

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Coming soon! Updates to the webclient for staff
We've been hard at work on updates to the webclient for staff based on user feedback. This updated webclient retains the current webclient's basic layout and workflows, and so it will feel immediately familiar to most operators. We plan to release these upd...

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Updated look for the staffing client and admin dashboard
Hope everyone is having a great summer!  Quick heads up that we pushed out some aesthetic changes to the webclient for staffing and the admin dashboard recently.  Though we've modernized the look and feel, there are no major changes to the underlying functi...

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Ask a Librarian spit and polish
Hi folks!  We are solidly into summer and we all know what that means...  It's time to re-group and shore up for the next academic season.  To help you get the most out of your Ask a Librarian service when students return, we've dusted off and updated our c...

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You may be surprised at what you can do with an API
We enjoyed meeting many librarians at Code4Lib last week ! While LibraryH3lp of course has oodles of standard features available through our graphical management interfaces, we wanted to take a moment to open up the hood and illustrate some of the things we...

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Ask a Librarian Mobile App now in Amazon Appstore
The Ask a Librarian mobile app is now available through the Amazon Appstore for Android , making it available to patrons with Kindle Fire devices and devices running Android 4.0 and up.  As with the Google Play store and iTunes App store, the Ask a Libraria...

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Join the Ask a Librarian App -- Now in Production!
About two months ago, we first announced the Ask a Librarian mobile app for Android and iOS .  A big THANK YOU to everyone who participated in the beta and provided feedback.  We've folded your feedback into the app and today we're excited to announce that ...

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Become Part of the Ask a Librarian App
We'd like to invite all libraries to become part of the new Ask a Librarian App currently undergoing beta testing. Ask A Librarian is a mobile app that we've developed in conjunction with our back-up service partner, Chatstaff , that connects patrons to a
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Adding a 'Click to Chat' or 'Ask a Librarian' tab to your Web Page
Chat tabs are a handy option for consistent chat help placement, especially when page real estate is dear. With LibraryH3lp, you can easily create a tab with customized wording that opens a chat widget when a guest clicks it. You also control the offline ap...

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Easy-to-Update Public Announcements for any Web Page
Need a quick and easy way to manage announcements on a web page? You know, something that non-technical staff could use to update content on high-profile web pages without needing to touch the web page itself. Happily, your LibraryH3lp-powered FAQ lets you ...

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New FAQ customization options
FAQ sites received an update this weekend.  This update brings the ability to customize the wording for everything that shows up for users viewing your FAQ.  This is especially important because it means that the public view of a FAQ in a non-English langua...
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