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Amy Shelton
Works at Nub Games, Inc.
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Amy Shelton

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Maximize Your Ask a Librarian Coverage
In the last post, we shared a checklist designed to whip your Ask a Librarian service into shape .  We included tips and strategies for maximizing and invigorating chat, texting, knowledge base, and email services.  In this post, we wanted to focus on perso...
In the last post, we shared a checklist designed to whip your Ask a Librarian service into shape.  We included tips and strategies for maximizing and invigorating chat, texting, knowledge base, and email services.  In this po...
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Amy Shelton

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Introducing the ACLator: fine-grained control over all the things
We are pleased to announce the release of the Permissions and Access Control List Editor, which we've pet-named the ACLator.  Think "Ack-ell-a-tor" using an Arnold Schwarzenegger voice. The ACLator places the power of fine-grained access control squarely in...
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Easy proactive chat for your LibraryH3lp-powered virtual service
Awhile back, we shared with you some ideas on how to add proactive chat to your web pages with custom JavaScript . Because there was so much interest and positive feedback from that post, we've rolled out integrated proactive chat invitations for your Libra...
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Improved Activity for monitoring and reviewing chats
We've packed all sorts of exciting new features into the revamped webclient for staffing, which is now out of the beta phase: canned messages , instant access to staffing info, and geocoding . And now we've also updated the Activity tab, available in both t...
We've packed all sorts of exciting new features into the revamped webclient for staffing, which is now out of the beta phase: canned messages, instant access to staffing info, and geocoding. And now we've also updated the Act...
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Webchat client beta improvements. Keep that feedback coming!
Last week, we released a completely revamped webclient for staffing as a beta. So far it has been a big hit! We've received many positive comments and suggestions for improvement, which we've folded into the beta: Most recent message is included as part of ...
Last week, we released a completely revamped webclient for staffing as a beta. So far it has been a big hit! We've received many positive comments and suggestions for improvement, which we've folded into the beta: Most recen...
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Are you doing enough for mobile patrons?
Smartphones are rarely beyond an arm's reach these days and frequently in-hand. Though living in the US National Radio Quiet Zone has made me the exception, even I carry a smartphone away from home. There's an app for everything and a browser available when...
Smartphones are rarely beyond an arm's reach these days and frequently in-hand. Though living in the US National Radio Quiet Zone has made me the exception, even I carry a smartphone away from home. There's an app for everyth...
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In her circles
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Amy Shelton

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Whip Your Ask a Librarian Service into Shape
Summer is almost upon us!  It's time for vacations and recharging your batteries. It's also a great opportunity to find some time to finally tackle that ever-growing "to do" list. To help with all those virtual service tweaks that you've been meaning to get...
Summer is almost upon us!  It's time for vacations and recharging your batteries. It's also a great opportunity to find some time to finally tackle that ever-growing "to do" list. To help with all those virtual service tweaks...
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Hello Dashboard and 3mail
We have lots of exciting news to share!   The admin site has a new, modular design and a new name: dashboard.  Plus we've added three new features to the webclient for staffing: streamlined log in workflow, improved networking, and simple email module we lo...
We have lots of exciting news to share!   The admin site has a new, modular design and a new name: dashboard.  Plus we've added three new features to the webclient for staffing: streamlined log in workflow, improved networkin...
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Conference rooms for the LibraryH3lp webclient
Today we released a conference room integration for the native LibraryH3lp webclient on the US, Europe, and Singapore regional servers. The Canadian server will be updated soon. Conference rooms are password-protected and are a great place for collaboration...
Today we released a conference room integration for the native LibraryH3lp webclient on the US, Europe, and Singapore regional servers. The Canadian server will be updated soon. Conference rooms are password-protected and are...
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More webclient beta improvements... thanks to your feedback
A little over a month ago, we released a  completely revamped webclient for staffing  as a beta. It continues to be a big hit and it's getting better every week thanks to your feedback. We've already made one round of improvements  on our main US server (re...
A little over a month ago, we released a completely revamped webclient for staffing as a beta. It continues to be a big hit and it's getting better every week thanks to your feedback. We've already made one round of improveme...
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Completely revamped webclient - Now in Beta!
Recently we helped you freshen up the look and feel of your virtual service with a chat widget makeover . Now its time for us to follow our own advice. Today, we are excited to announce the beta release of a completely revamped webclient for staff! Beta web...
Recently we helped you freshen up the look and feel of your virtual service with a chat widget makeover. Now its time for us to follow our own advice. Today, we are excited to announce the beta release of a completely revampe...
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Amy Shelton

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Google Voice SMS + LibraryH3lp
Using  Google Voice SMS for text messaging at your library? Y ou can forward those incoming text messages from patrons to LibraryH3lp! When you include LibraryH3lp's SMS add-on with your subscription, text messages sent to your Google Voice number will appe...
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People
In her circles
49 people
Have her in circles
57 people
Raihan Hassan's profile photo
jacques christe's profile photo
Guilherme  José's profile photo
Cara Osborne's profile photo
Sarah Scoles's profile photo
eric kpodo's profile photo
yousef mastari's profile photo
Leisla corrales Corrales's profile photo
Arlindo Sarmento's profile photo
Work
Occupation
Software Engineer
Employment
  • Nub Games, Inc.
    CIO, 2011 - present
  • NRAO
    1998 - 2011
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Female
Amy Shelton's +1's are the things they like, agree with, or want to recommend.
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I've been taking my pets here for years and recommend it without hesitation to anyone looking for excellent veterinary service.
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