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Amy Bentley-Smith
Worked at CSU Dominguez Hills
Attended California State University, Long Beach
94 followers|9,968 views
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Amy Bentley-Smith

>> Channel-Specific Tips/Questions  - 
 
Anyone having problems with Facebook pages related to viewing the page's newsfeeed. I wash helping create a page for a department through that person's personal account and once the page was created it didn't offer an option to fully switch to acting as that page. In fact the pull down arrow to "Use Facebook as" wasn't even an option. The newsfeed she sees is her own. She can still post to the page as the page, but she can't fully engage with other like-minded pages.
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Wendy Fox's profile photoRaina L Fields's profile photoKatie Kelly's profile photoAmy Bentley-Smith's profile photo
7 comments
 
+Katie Kelly +Raina L Fields +Wendy Fox thanks for all your responses. I did some further searching and found this video in which a page administrator for her business details how to view a page's newsfeed, and other changes associated with no longer being able to view Facebook as a page. https://www.youtube.com/watch?v=5_GfZbMlwro&app=desktop
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Amy Bentley-Smith

General Discussion  - 
 
Hi everyone, I was wondering who has a social media policy for your campus - one that lays out that social media use follows same university laws, rules of conduct etc. If so, would anyone mind sharing the link, and also if your legal team reviewed it or it was approved by committee. We have a policy but it was pulled together quickly in 2011 and is in need of revision. Thanks!
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Jon Harris's profile photoColin Huber's profile photoRaina L Fields's profile photo
2 comments
 
Here's ours, and our legal team did take a look at it and offered suggestions on some technical wording that was needed. http://main.oregonstate.edu/social-media-policy
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Amy Bentley-Smith

>> Channel-Specific Tips/Questions  - 
 
Anyone using Yik Yak for their university. I've posted a couple of "public service announcements" but otherwise have just monitored the activity.
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Sienna Abdulahad's profile photoScott Miniea's profile photoDave Tyler's profile photoMonica Helms Young's profile photo
10 comments
 
+Dave Tyler - I think they've always had some sort of loose "don't be a bully" rules but maybe they've been updated recently?
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Amy Bentley-Smith

General Discussion  - 
 
I did a quick browse of the post topics and didn't see one regarding social media campaigns during freshmen orientation, move-in day, or first week/welcome week. Anyone have any fun ways they have promoted their social media sites during the start of an academic year?
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Chris Barrows's profile photoErikka Olszewski's profile photo
2 comments
 
We did a push last year starting with Move-in, New Student Convocation and going into Orientation which ended at our annual Street Fair. You can see the results here: https://storify.com/LIMCollege/limfall2014
I am going to follow a similar plan this year.
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Amy Bentley-Smith

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+ZAGAT is conducting a 12 days of Foodie cheer holiday photo contest. I entered this one I took of my mother-in-law's cookies, and plan to look for other pictures I've taken of food during the holiday. Why not...
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Jennifer Rice Epstein's profile photo
 
YUM.
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Amy Bentley-Smith

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This boy is amazing. So well spoken. This blows my mind more than the cartoon that shows 3.14 backwards spells PIE.
Esteban Contreras originally shared:
 
This kid is awesome. If I had been born in the U.S. I would've been a programmer / engineer. I was able to teach myself HTML at 13, before I learned how to copy/paste and a lot of the basic things you do on computers. The Internet showed up at my door step at the same time a computer did. But living in Guatemala meant that a business degree made more sense, and while I'm grateful I chose that path, I wished I had the time to learn how to develop.

Today's kids are born with connected devices and they'll do amazing things we cannot even imagine today.

ps. I look forward to Thomas Suarez's first Android app :)
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Amy Bentley-Smith's profile photo
 
Here's an article in the local paper about him leading up to this talk. http://www.dailybreeze.com/news/ci_19159496
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Have her in circles
94 people
Sean Smith's profile photo
Kerry Smith's profile photo
Amy Pearson's profile photo
Greg Ernst's profile photo
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Iis Isnawati's profile photo
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Amy Bentley-Smith

General Discussion  - 
 
Looking for best practices for engagement via social media to share with a group of people on campus who oversee social media accounts for their dept/program. Many admit to not being very savvy in the area; the task was just given to them.
I'm thinking the first meeting would be to go over the social media policy/guidelines that I've been fine-tuning, but I know they're going to want to hear from me how to gain more followers. I plan to talk about cross promotion, engaging with other accounts, but also providing content that will be of interest and valuable to their audience, but I'd love to hear from you what tips you have to share .
And if you've lead such a meeting before and continue to, what are some agenda items you cover?
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Amy Bentley-Smith's profile photoMerith Weisman's profile photoTed Slowik's profile photoMatt Hames's profile photo
8 comments
 
I would start at the beginning. Doing social media for more followers is like doing advertising to win awards. It is clearly the wrong metric. If you start with the right metric, you can then determine what, when and how to post. 

I like to tell people the biggest picture metric for social media is applications and love. 

If you're in the apps business, then things are easy. 

If you're in the love business, then things get more squishy. Love might be a follow, attending an event, or telling a story with a hashtag. It also might be a donation to the school by an alum. But it is still love, and the behavior you want to generate should be front and center in your desire to create content and do work on platforms.  Does that post really generate a behavior? No, then please, do something else because it is already noisy out there. Does your post advance the behavior you want? 

Yes? Well then, lets talk. Or post. By all means, hit submit because we all win. 
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Amy Bentley-Smith

General Discussion  - 
 
Anyone having problems sharing posts of others to the campus Facebook page they administer? When I do I get a message that says "Amy Bentley-Smith doesn't allow people to post on their Timeline. You can try sending this as a message instead." and the heading of the box that says this says "timeline posts are off" but they aren't. just started happening today.
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Meg Bernier's profile photoKelly Wilson's profile photoAmy Bentley-Smith's profile photo
5 comments
 
thanks so much +Kelly Wilson. I understood exactly what you meant.
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Amy Bentley-Smith

General Discussion  - 
 
This may be more general university communications questions but... has anyone developed/implemented a student-centric communications campaign where communications interns created videos, web pages, social media sites, etc. with the aim of building greater awareness of student services/academic resources on campus? Examples?
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Jaime Hunt's profile photo
 
Sort of. We are in the process of setting something up for our SCORE project. Students are producing videos, blogs, social media posts, etc., about their undergraduate research projects with the aim of building awareness for undergraduate research. The main site isn't live yet, though, so I can't send you a link.
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Amy Bentley-Smith

>> Introductions  - 
 
I too have been remiss in introducing myself. I work at California State University, Dominguez Hills in its Office of University Communications and Public Affairs. I have been overseeing the university's social media presence since 2007. Social media is only one of my responsibilities, and as a result I am not as strategic as I want to be, and only keep up with the trends when I have down time. I'm trying to carve out scheduled time to stay up-to-date. Right now we're mostly active on Facebook, second Twitter, third Instagram, and to some degree we're on Pinterest and Linkedin.
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Scott Miniea's profile photo
 
Hi, Amy!
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Amy Bentley-Smith

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HELL to the YEAH! Be sure to watch the video too. Best quote: "This is 'going green' 1949 style, bitch" LOVE it!
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Amy Bentley-Smith

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Some really beautiful old trees have been uprooted from last night's winds, to be sure, and the +Los Angeles Times photographers capture some great shots of their loss and damage to property. But i couldn't help laughing at the one below of the Christmas tree lot -- already felled felled trees. Quelle horreur!!
The toll from a firece California windstorm continued to mount Thursday as officials closed Griffith Park, workers struggled to restore power to 340,000 homes and some roads remained blocked by fallen...
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People
Have her in circles
94 people
Sean Smith's profile photo
Kerry Smith's profile photo
Amy Pearson's profile photo
Greg Ernst's profile photo
Justin Rudd's profile photo
Iis Isnawati's profile photo
Lilianne Belanger's profile photo
Samara Foster's profile photo
MissBrendaLee Gertman's profile photo
Work
Occupation
writer, editor, public relations
Employment
  • CSU Dominguez Hills
    public relations/social media, 2007 - 2011
  • Gazette Newspapers
    features editor, 1996 - 2007
Basic Information
Gender
Female
Other names
Amy Bentley
Story
Introduction
I am a university media relations and new media specialist but also writer and editor. I've always been interested in exploring ways of communicating. My forays into social networking began as an early adopter  of Facebook and Twitter, but even before that I can remember online chatting in the 1990s (anyone remember AOL?)! 
Education
  • California State University, Long Beach
    English, 1988 - 1993
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