Although I've had countless amounts of support from online friends (I was essentially sustained by it from the age of 10 to age 17), my case is quite specific. I had created relationships through creating websites and projects which ended up lasting a lot better and stronger than most of my in-person relations. But another thing is, the internet has changed and so have the people on it. You're more likely to get "DO IT F@GG0T" from someone online now than, "hey, what's up? Let's talk."
And the thing is, the level of depression, the deep serious "warning!" depression discussed here... absolutely. Do not take it online. Get help outside. But unfortunately the thing that always must be understood is that people who feel that hopeless often feel everything out there won't help them either. I certainly have not in the past and even now still do (given my connections to basically every community, including the Baha'i Community, are all very strained these days). It's a challenge and one that I hope others can be a little more sympathetic to overall, since I've honestly in my overall experience gotten the cold shoulder or a WAY out there overreaction more often out in the real world compared to online.
Even worse, sometimes the online folks are the only ones who have the chance of hearing anything or paying attention. A friend of mine tried to kill herself back in 2007, well, two of them did actually. One nearly succeeded, the other came to their senses soon enough to call paramedics. In both cases, there were hints, a few of which I did notice at the time (many more I didn't). I wonder sometimes if I could have helped keep them from that or encouraged them to get help, talk to their families, their parents (both were living at home at the time), or something to that extent. Since I know both of these people are the kinds of folks that if they feel heard and they feel there's an option other than death, they'd take it gladly. Sadly, I was one of (potentially the only) person in any kind of position to see that something was wrong.
We're a society that tells depression to be suppressed. We've done that for decades, centuries likely, and it continues and keeps being a problem. Instead of actually figuring out the problem, figuring out a solution, we just say "deal with it." And because of our fantastic way of condemning those who feel what we also feel but fearlessly show it, layers of blame and guilt can sometimes get added onto things. Feeling sad about something in life is bad enough, then feeling like a heel for feeling sad just makes it all worse... when the hell are we gonna finally learn?
Anyway. Good video.