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AlterSpark - Digital Psychology Training & Consulting
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Workshops for UX, Interactive Design & Digital Marketing Pros
Workshops for UX, Interactive Design & Digital Marketing Pros

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You may feel emotional pain when users unsubscribe from your newsletter or leave your Facebook #emotionaldesign

I don't think artificial intelligence is possible, without artificial emotions.

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Join us in #ActionDesign Toronto for: DESIGNING DEBUNKING: Nudging the Fake News Away! - http://ow.ly/hlh0309dcdX

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Facebook's retention strategy: Connect users. If they try leaving, guilt them. If they insist, part on good terms:

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Emotional designers sometimes frame the end of business relationships like the end of a friendship or romance
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