Hey +SP Miller
, from your experiences, what would you find beneficial from another business that caters to small businesses for eCommerce, IT, and all the other areas above I mentioned?
For example, the trend for SEO and social media services is a handsome monthly fee, but as you mentioned above, the business owner has to manage and do much of these things due to budget constraints.
I've considered changing that standard offering from a monthly fee to do something that is more of a one-time consulting/training complete with a plan of action that the business owner can then follow on his/her own.
Just a thought based on being a 1-man show, I also have trouble competing with the amount of options a media agency can offer when they can benefit from economies of scale by having say, a dedicated Facebook marketer, a dedicated Twitter marketer, etc., so that they can accomplish more in the same amount of time without switching platforms, switching strategies, etc.
For example, I hate switching between design and implementation simply because I look at them and approach them differently.