I co-founded Year One Labs
, which helps early-stage companies find their product and market alongside the other founding partners. Before Y1L, most of my startup work was with Rednod
, a startup accelerator, helping new companies with industry research, product design, and marketing communications.
I'm principal analyst for Bitcurrent
, (now called CloudOps Research), a producer of research and events relating to technology and humans. Bitcurrent is now a part of Syntenic
, a managed service provider focused on emerging technology and cloud computing, which launched CloudOps
to help startups and enterprises move to the cloud.
I also help out with Montreal entrepreneur events like YULtide
and Ignite Montreal
. With Ian Rae, I run the RPM Montreal
shared space where we hold events, such as hackathons and seminars, that grow the Montreal tech and startup community.
Before Lean Analytics,
I co-wrote Complete Web Monitoring
with Sean Power
The book takes a holistic view of monitoring every part of the web that drives
your business. In support of the book, we presented at events like Web2Expo
, eMetrics, Enterprise
2.0, Velocity, Mesh, and various Podcamps and Democamps.I'm currently working on Lean Analytics
, a book about using data to build a better business faster, with Ben Yoskovitz
I've also coordinated a variety of industry events and sessions such
as UBM's Interop, Enterprise Cloud Summit, Startupfest
, and Cloud Connect
. I've taught and helped run a range of other events, including Enterprise 2.0; O'Reilly's Web2Expo, Velocity, GigaOm's Structure, the SIIA Software Summit, IGT, eMetrics, and Le Web.
I co-founded Coradiant
, an early pioneer in User Experience Management
which began as a Managed Service Provider. At Coradiant, I managed
product strategy, engineering, and marketing, and worked closely with
field sales on enterprise accounts.
Coradiant grew from Networkshop
, a company I founded with Eric Packman
(a longtime friend and co-conspirator) in 1997. I've also worked for
3Com Corporation, Primary Access, and Eicon Technology.
In addition to Complete Web Monitoring, I am the author of Managing Bandwidth: Deploying QOS Across Enterprise Networks
(Prentice Hall PTR, 1999) and a contributor to Web Operations (O'Reilly, 2010). I graduated from Dalhousie
University with a B.Com (Honours) in Strategic Marketing.