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Alexandra and Hillyfields Vets Ltd
Today 8:30 AM – 1:30 PM
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We are currently putting together our winter newsletter and wondered if you had any festive/wintery pictures of your pets that you would like to feature in the upcoming newsletter? If you would like to share pictures with us on facebook or email to either or, we will choose a selection to appear in the newsletter. Thank you in advance.
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How to trim your cat's claws
It is important you know exactly how to trim the claws correctly to avoid causing pain and bleeding by cutting too far up the claw (into the ‘quick’ or sensitive part). Ask your vet or veterinary nurse to demonstrate and check your technique.
Get your cat used to the idea of claw-trimming from an early age, preferably from a kitten. 'Pretend trim' by applying slight pressure to your cat's toes and then offer a reward.
You can keep the soft toenails of a kitten in trim just by filing them. This is less likely to cause pain or bleeding but may not be tolerated as well as clipping.
Check your cat's claws once a week, including the ‘dew claw’ or the claw on the inside of the legs. If they show when the cat is resting - normally the claws would be completely retracted and tucked away - then they may need trimming.
If you suspect any claw is growing into the pad consult your vet straight away as these claws are painful to cut and your cat may need painkillers/antibiotics.
For adult cats, use specially designed cat-claw clippers - and keep them sharp and well maintained. Ask your vet which type of clippers will be best for your cat.
Press your cat's paw between your finger and thumb gently to unsheath the claw. Snip off just the transparent tip of the claw; always avoid the blood vessel in the centre of the claw; and never clip higher up than the pointed tip.
Have silver nitrate sticks (available from your vets) and cotton wool balls nearby in case you do accidentally nick the claw quick. If so, and it bleeds, don't panic. Calmly apply the silver nitrate to the end of the claw and press with a cotton wool ball for a moment. If the bleeding doesn’t stop then consult your vet immediately.
Silver nitrate may sting, so you might want to enlist some help to hold your cat if the need arises.
If you do cause bleeding have a chat with your vet/vet nurse about avoiding this complication in future.
When you check the claws, also check the paw pads for any cuts or foreign bodies. Check between the toes for any signs of soreness. Contact your vet if you find anything unusual.
Don’t forget the ‘dew claw’ - the claw on the inside just below the wrist (carpal) region. This may not touch the ground so can be prone to overgrowth - particularly in older cats.
Cutting your cat’s claws is not easy so don’t feel guilty if you can’t do it!
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The only way the relationship between you and your veterinary surgeon can work is if you communicate effectively. Honesty is the best policy. Don't worry, we won't judge you if you waited a little too long to bring your dog in for itchy ears, or if you miss some doses of medication. What's important is that you give us the facts:

How many doses of medication were really missed?

How many days has the problem actually been going on?

When did you first notice the tumor (we know it didn't get that big overnight)?

What are you actually feeding your pet and how much - if you say 'biscuits/mixer' remember that there is a difference between brands too, as it varies like comparing a water cracker with a jammy dodger!

The reason we need to know the truth is not so we can judge you. It's because we need all the details in order to make the best recommendations for your pet.

Please ask questions. Tell us if you don't understand something so we can better explain it. Say something if you think you can't follow through on the instructions we give you. We are always to happily write it down for you.

Make your expectations clear. Tell us what you need. If you have time constraints or financial restrictions, we will do our best to work with you. If something happens that makes you unhappy, please let us know right away so we can try to fix it.

At the end of the day, what we really want is for your pet to be healthy and you to be happy.
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We are pleased to say missing Meg has been found. Thank you to everyone for sharing.
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This is the gorgeous Henry, a 45kg Newfoundland x Dalmatian. Henry has a very poorly leg and needed a support bandage to help him bear weight on the leg. To cheer him up, we decided to make a contrast bandage to go with his lovely coat colour. Get well soon Henry.
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If you turn to "Dr. Google" and go against your vet's advice, you may put your pet in danger.
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Did you know it was the Victorians who first kept rabbits in hutches - a short term storage solution before the animals went to the pot?
We've moved on a great deal since then, but the habit of keeping rabbits in hutches has stuck.
Rabbits are not designed to live in a confined space. In the wild they cover an area equivalent to 30 football pitches. They're not designed to live alone either - wild rabbits live in large social groups, foraging, grooming each other and huddling together for warmth. Rabbits living alone experience high levels of stress.
Domestic rabbits are not fundamentally far removed from their wild cousins. They share the same need to run, jump, explore and share companionship with their own kind, so their accommodation must allow them to display these natural behaviours.
The RWAF recommends a minimum hutch size of 6' x 2' x 2', which allows rabbits some room to move, stand on their hind legs and enough space for the food, toilet and sleeping areas to be kept apart. It is commonly accepted that a rabbit should have space for 3 hops, but it is commonly underestimated just how far 3 hops is - our tests show that 3 hops from an average sized rabbit covers 6-7 feet!
A hutch should only be a shelter and not the only living space. It should be attached to a secure run of at least 8' x 4'.
Please bear in mind that these recommendations are all minimums - and like many things in life, bigger is better!
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Money can be a touchy subject, especially when it's associated with the emotional bond we share with our pets. Veterinary costs can add up, especially when pets are sick. There is also a general assumption that vet care is expensive. The truth is, you're probably paying less than those services are truly worth. 
The best thing you can do is to plan ahead for unexpected vet expenses. Consider a saving account for your pet, think about insuring your pet or consider all the financial implication that owning a pet involves and ask 'can I afford this?'
Communicate with your vet about financial limitations. Recognize the scope of veterinary medicine that is available now (with general practitioners and specialists) and appreciate the quality care that our pets have at this moment so your pet can have the best medical care possible for a happy and healthy life.
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Dry Eye, also called Keratoconjunctivitis sicca (KCS) is a common eye disease of dogs, that occurs when the tear glands are not able to produce the normal amount of tears.
The most common cause of Dry Eye (also called keratoconjunctivitis sicca, or KCS), is destruction of the tear glands by the dog’s own immune system.
Dry Eye is common, affecting approximately 1 in every 22 dogs. Any breed of dog can suffer from the condition; however there are certain breeds of dog in which Dry Eye is more common. These are Lhasa Apso, Cocker Spaniel, Bulldog, Shih Tzu, Pug, Pekingese, Yorkshire Terrier, Cavalier King Charles Spaniel,Bulldog and West Highland White Terrier.
Dry Eye symptoms can be variable, and may be subtle in the early stages of the disease. These may be Redness of the eyes: Discharge from one or two eyes: Discomfort of the eyes/rubbing/blinking extra: Dull or dry appearance of the eye(s); Repeat episodes of conjunctivitis or corneal ulcers.
If you’re concerned that your pet may have Dry Eye, you should contact your vet. Your vet can perform a very simple tear test which will take a matter of minutes.
The test involves placing a special strip of paper into the eye and holding it in place for 60 seconds, this is usually done in both eyes, and gives a measure of the amount of tears your dog produces in one minute. Your vet will assess these results, along with any other symptoms that your dog is showing, to determine whether your dog has Dry Eye (KCS).
The best way to treat this is to catch this disease early, treat the underlying condition that causes the problem and use of artificial tears.
So if you are worried about your dog's eyes or they are a higher risk breed then please make sure they are taken for a check up as this can be a painful condition.
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Contact Information
Map of the business location
Hillyfields Way Winscombe, Somerset BS25 1AE United Kingdom
Hillyfields WayGBSomersetWinscombeBS25 1AE
+44 1934
VeterinarianToday 8:30 AM – 1:30 PM
Saturday 8:30 AM – 1:30 PMSunday ClosedMonday 8:30 AM – 6:00 PMTuesday 8:30 AM – 6:00 PMWednesday 8:30 AM – 6:00 PMThursday 8:30 AM – 6:00 PMFriday 8:30 AM – 6:00 PM


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"At last I have found a Vet practice I am happy with."
"Hillyfields vets have always offered an efficient, caring and personal service."
"Although they are happy to take your money for procedures and vaccinations..."
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All reviews
Rebecca Robinson
6 months ago
At last I have found a Vet practice I am happy with. I don't have to wait in crowded waiting room. The consultations are long so we are not rushed. Rob has taken time and patience to get to know my fearful dog and now my dog can be examined and be more relaxed. And they prescribe wormers and flea treatments in yummy treat form so no problems with those any more. And lots of love and TLC for my other dog, a big, bouncy, bull breed too. I highly recommend Hillyfields.
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Russ Martin
7 months ago
Great vets. They go over and above for the animals. I have one cat who would certainly be dead without their help. Finn was very ill with a mystery illness. It took months but they helped keep him alive, they got to the root of the problem and gave a fix. Finn is now a well and happy cat. This is but one example of the extra care they give. Don't moan about not being cheap? What vet is? These guys are great.
Christopher Jennings
9 months ago
We have always found the practice very efficient and friendly. Quite recently our oldest cat was diagnosed with a urine infection and blood tests reveled early stages of renal failure. After antibiotics she recovered well from the infection and is now undergoing a course of treatment which will hopefully give her quality of life for her remaining years. The practice is a very pleasant and cheerful place to visit and everything is clearly explained by the vets and nurses.
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Leigh Lomax
a year ago
They are friendly and provide quick services. Although they are happy to take your money for procedures and vaccinations, they charge 50 pounds to write a simple letter indicating they have served as your pets' vet. This is something that should be a 'given' for people who have paid in nearly 1000 pounds within the last 6 months. I would not use them again.
Response from the owner - a year ago
Hello Leigh, I am really pleased that you found my team friendly and our services efficient. Although, we would love to provide routine procedures and life-saving vaccines for free, as a business, we do have to charge for this type of service. The letter you mention was to certify your pet's health, prior to her export procedures. When talking to you on the phone, I did stress that it was not possible to certify an animal without first examining it; I offered to write the letter using the date Ruby was last seen at our practice but you declined this. Please consider that, as a vet, it is a great responsibility to certify an animals health and as such we feel this is a fair price for our services. I would remind you that we did previously waive the fee for Ruby's kennel cough vaccination as a goodwill gesture. Finally, the services you required for Ruby and Maggie this year, including their yearly vaccinations, neutering procedures, rabies vaccines, passports and other treatment totalled about half the figure that you stated. We are sorry you feel this way and that you do not plan to return in the future. We shall now make a conscious effort to more fully explain the nature and cost of our services to clients in the future. If you would like to discuss this issue any further please email the practice with your contact number and we will be in touch straight away. Best wishes, Rob
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Alastair Smith
3 months ago
Lovely people. Very helpful. Appointments usually available same day. Meds not too much more expensive than the internet. Wouldn't mind the cost of consults for the dogs being a bit less, but I guess you have to pay somewhere! :)
Edna Bamber
8 months ago
I first registered my rescue cat, Vicky, in 2003 with the previous owners of the practice. Since then I have had three more rescue cats all treated by Tim, Rob and Charmaine. They have each in their own right had some complicated medical conditions, and have been treated by all the Vets with the loving care and attention. There has never been anything which has been too much trouble for them or their nursing staff and always treated my cats with tender loving care. I only have one cat at the moment, and whilst the Vets were trying to rehome her they found she had a rare type of diabetes. She regularly visits the practice for check-ups, she is an adorable cat and I'm so pleased we all agreed that I would giver her a new home. I frequently recommend this Practice to my friends, they are excellent.
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Elemental Power
6 months ago
Hillyfields vets have always offered an efficient, caring and personal service. Recent urgent care required by our dog was instant and exceptional.
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Zoe Hughes
5 months ago
All the staff are very friendly and it's obvious they love what they do. I like going there even if my cat does not appreciate it.