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Alexandra and Hillyfields Vets Ltd
Veterinarian
Today 8:30 am – 6:00 pm
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Fishing is a popular spring and summer activity and we occasionally see cases where cats have eaten bait – along with the hook. We have also seen cases where cats have stepped on hooks. If your cat has stepped on or swallowed a fishing hook – DO NOT PULL ON THE LINE. Tie the line to your pet’s collar or keep hold of the end to prevent them swallowing the whole lot and contact your vet.
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Summer is here nearly and our summer newsletter is hot off the press!

Please come into reception to pick up your copy - it has our Summer offers for vaccination amnesty and milbemax offer. Bit of gossip in the practice news, and useful first aid article regards heat stroke. Other articles include hyperthyroidism in cats and the benefits of regularly grooming your pet.

We are happy to email you a copy of this quarterly newsletter - so if you ask at reception the nurses can put you on our mailing list!
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Did you know, that the lungworm parasite is carried by slugs and snails?
When dogs rummage through the undergrowth, drink from puddles, eat grass or generally sniff around outside they can end up eating small slugs or snails either accidentally or on purpose.
Once a dog is infected with lungworm they can suffer from serious health problems which can be fatal if left untreated.
Lungworm infections can cause a number of different signs including:
· Breathing problems
· Poor blood clotting
· General signs of being unwell like weight loss, sickness and a poor appetite
· Depression and tiredness
We recommend regular treatments with a worming tablet or spot-on treatment that covers lungworm, especially at this time of the year. Discuss your pet's risk with your vet and we can advise you which is the best treatment for your dog.
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Does your dog snore? Is it normal?
Some dog breeds are prone to snoring because of their anatomy, and this is entirely normal, especially for flat faced breeds like Pugs, Bulldogs, Boxers and Pekingese. If your dog has suddenly started snoring though, it could be a sign of an underlying health problem. Likewise, if your dog has been snoring for a while but things are getting progressively worse. There are lots of causes of snoring, so firstly make a note of when it started, how long it’s been going on for, and whether there are also breathing problems during the day, such as during exercise. It might be helpful for you to film the dog snoring on your smartphone to show the vet when you visit. Things that might be causing the snoring include:

A nasal obstruction (something your dog has inhaled)
An allergy to something environmental such as dust or pollen
Obesity
Dental problems
Certain medications
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Reception class at Downs School were learning about animals so Tim and Claire went along to show the children what happens when your pet goes to the 'doggy doctor'. Monty the Lab was an excellent model showing how we apply a bandage and even showed how we chceked his teeth. All the children had a fun time and asked some questions.
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As we are going out and about more on our walks with the nicer weather!
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Over the Bank holiday weekend something to think about....
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Everyday sounds such as the rustling of a crisp packet or a ringing alarm clock could trigger seizures in your pet cat. This is known as: The ‘Tom & Jerry syndrome’.

Vets have found that a form of feline seizure known as ‘Tom and Jerry syndrome’, so-called because of it’s similarities to a scene in the famous cartoon, can be caused by the slightest sound.

Despite these sounds, such as a computer mouse clicking or crinkling tin foil, being seemingly innocuous they can have a catastrophic effect on your favourite furry friend if they suffer from the condition.

The sounds can cause the cat to exhibit a jerking motion and even begin foaming at the mouth, which can be very distressing for both the cat and the owner witnessing it.

The condition is very similar to that of reflex epilepsy in humans and researchers hope further studies into the feline phenomenon could help both cat and human sufferers.

U.K. veterinarians, the University College London, and International Cat Care, a cat welfare organization, are investigating this condition with the aim to help cats and it may even become useful to help people who suffer from this difficult condition.
Even deaf cats can end up unconscious after hearing the sound of crinkling tin foil, say vets
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Our pets can get eye infections and injuries just like we can, perhaps more often because of their curious nature getting them into trouble at times. Some breeds are predisposed to eye problems because of their facial anatomy. It is very important to have any irritated eye checked out by our surgery because eyes can turn bad very quickly. If a eye medication is prescribed, it is critical to follow the instructions on the label, apply the medication properly, and have the eye rechecked at the requested intervals.

Having a helper restrain the pet always makes treating eyes easier; however it is possible to administer drops and ointments by yourself if you can’t find an extra set of hands. Eyes are sensitive, and in the case of injury or infection, the pet may be photophobic (turns away from light) and painful. The good news is, after a couple of treatments, the eyes should be much more comfortable.

Always begin with the animal facing away from you. Making eye contact is a dominance display, and some dogs and cats will shy away from you just trying to look into their face. Using one hand, tilt the pet’s head upward. If they seem reluctant, leave the head horizontal with the jaw parallel to the floor. As long as the nose is not pointed at the floor, you will be able to administer the medication. Hold the tube of eye drops or ointment in the other hand between the thumb and index finger. With the palm facing away from you, use the back edge of hand along the pinky-finger to pull the eye open by gently stretching the skin above the eyebrow back toward you. Do not touch the applicator to the eyeball. Squeeze a drop or a thin ribbon of ointment according to the directions onto the eyeball. You can “break off” the ribbon of ointment on the edge of the eyelid as needed. Gently close the eyelids to coat the eye with the medication.

It is very important to repeat the ophthalmic medication as instructed by your vet. In the case of a corneal ulcer (a defect in the clear covering of the globe of the eye), your veterinary surgeon may have you apply a topical ophthalmic more frequently. Corneal ulcers can quickly progress to blindness if not treated aggressively. These patients are referred to as ocular emergencies. Work schedules sometimes prevent us from being home to treat our pets adequately when they are ill.

Your veterary surgeon may request a recheck. Be sure to follow up as requested. An eye that does not respond to treatment will only become more painful and difficult to treat, and probably more expensive if the condition deteriorates into an ocular emergency.
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And when you do go out and about for your walks - or just at home - watch out now for ticks on you and your pet!
Vets from around the UK are asked to send ticks removed from dogs to researchers, in an attempt to identify Lyme disease hotspots.
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What to do if you suspect your pet has been poisoned?

If you think that your pet may have eaten, touched or inhaled something that it shouldn’t have, consult our veterinary practice immediately.
Do not try to make your pet sick. Trying to do this can cause other
complications, which may harm your pet.
In an emergency you can help us make an informed decision as to whether your pet needs to be treated by us, and if so, what the best treatment would be. Where possible you should provide us with information on:

•What poison you think your pet has been exposed to
(i.e. chocolate, ibuprofen etc.). Include any product names,
or lists of ingredients if relevant

•How much they may have been exposed to (i.e. 500mg, 500ml,
one tablet etc, even approximations may help)

•When your pet was exposed to the poison
(i.e. 5 minutes, 5 hours or 5 days ago)

•If your pet has been unwell, and if so, what clinical effects have been seen.

It is easier for a veterinary surgeon to care for a poisoned pet if it is treated sooner rather than later. If you are in any doubt, do not wait for your pet to become unwell before calling for advice.

If you do need to take your pet to our veterinary practice, make sure that you take along any relevant packaging, or a sample of the poison, i.e. parts of plant or fungi. Always make sure that you yourself are protected and can not be poisoned in turn.
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Contact Information
Map of the business location
Hillyfields Way Winscombe, Somerset BS25 1AE United Kingdom
Hillyfields WayGBSomersetWinscombeBS25 1AE
+44 1934 843381hillyfieldsvets.co.uk
VeterinarianToday 8:30 am – 6:00 pm
Monday 8:30 am – 6:00 pmTuesday 8:30 am – 6:00 pmWednesday 8:30 am – 6:00 pmThursday 8:30 am – 6:00 pmFriday 8:30 am – 6:00 pmSaturday 8:30 am – 1:30 pmSunday Closed

WE ARE A FRIENDLY, HIGH QUALITY, PRIVATE PRACTICE WHO WILL ALWAYS PUT YOUR PET’S WELFARE FIRST – WHY NOT REGISTER YOUR PETS WITH US NOW??

 
WHAT MAKES US DIFFERENT?
  • PROUD TO BE INDEPENDENT AND NOT PART OF A CORPORATE CHAIN 
  • HIGH QUALITY PERSONAL SERVICE TAILORED TO EVERY CLIENTS AND ANIMALS NEEDS 
  • FREE GENERAL HEALTH CHECKS FOR NEWLY REGISTERED PETS 
  • 15 MINUTE UNRUSHED APPOINTMENTS 
  • FREE 6 MONTH AFTER BOOSTER GENERAL HEALTH CHECKS 
  • EXCELLENT CASE CONTINUITY – YOU CAN ALWAYS SEE THE VET YOU PREFER 
  • INSURANCE CLAIMS PROCESSED DIRECT AND FREE OF CHARGE*                 
  • DEDICATED A&E SERVICE FOR OUT OF HOURS EMERGENCIES 
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"Great vets."
3 reviewers
"...a urine infection and blood tests reveled early stages of renal failure."
"...have been treated by all the Vets with the loving care..."
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Rebecca Robinson
a week ago
At last I have found a Vet practice I am happy with. I don't have to wait in crowded waiting room. The consultations are long so we are not rushed. Rob has taken time and patience to get to know my fearful dog and now my dog can be examined and be more relaxed. And they prescribe wormers and flea treatments in yummy treat form so no problems with those any more. And lots of love and TLC for my other dog, a big, bouncy, bull breed too. I highly recommend Hillyfields.
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Edna Bamber
2 months ago
I first registered my rescue cat, Vicky, in 2003 with the previous owners of the practice. Since then I have had three more rescue cats all treated by Tim, Rob and Charmaine. They have each in their own right had some complicated medical conditions, and have been treated by all the Vets with the loving care and attention. There has never been anything which has been too much trouble for them or their nursing staff and always treated my cats with tender loving care. I only have one cat at the moment, and whilst the Vets were trying to rehome her they found she had a rare type of diabetes. She regularly visits the practice for check-ups, she is an adorable cat and I'm so pleased we all agreed that I would giver her a new home. I frequently recommend this Practice to my friends, they are excellent.
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Leigh Lomax
8 months ago
They are friendly and provide quick services. Although they are happy to take your money for procedures and vaccinations, they charge 50 pounds to write a simple letter indicating they have served as your pets' vet. This is something that should be a 'given' for people who have paid in nearly 1000 pounds within the last 6 months. I would not use them again.
Response from the owner - 6 months ago
Hello Leigh, I am really pleased that you found my team friendly and our services efficient. Although, we would love to provide routine procedures and life-saving vaccines for free, as a business, we do have to charge for this type of service. The letter you mention was to certify your pet's health, prior to her export procedures. When talking to you on the phone, I did stress that it was not possible to certify an animal without first examining it; I offered to write the letter using the date Ruby was last seen at our practice but you declined this. Please consider that, as a vet, it is a great responsibility to certify an animals health and as such we feel this is a fair price for our services. I would remind you that we did previously waive the fee for Ruby's kennel cough vaccination as a goodwill gesture. Finally, the services you required for Ruby and Maggie this year, including their yearly vaccinations, neutering procedures, rabies vaccines, passports and other treatment totalled about half the figure that you stated. We are sorry you feel this way and that you do not plan to return in the future. We shall now make a conscious effort to more fully explain the nature and cost of our services to clients in the future. If you would like to discuss this issue any further please email the practice with your contact number and we will be in touch straight away. Best wishes, Rob
Russ Martin
a month ago
Great vets. They go over and above for the animals. I have one cat who would certainly be dead without their help. Finn was very ill with a mystery illness. It took months but they helped keep him alive, they got to the root of the problem and gave a fix. Finn is now a well and happy cat. This is but one example of the extra care they give. Don't moan about not being cheap? What vet is? These guys are great.
Christopher Jennings
2 months ago
We have always found the practice very efficient and friendly. Quite recently our oldest cat was diagnosed with a urine infection and blood tests reveled early stages of renal failure. After antibiotics she recovered well from the infection and is now undergoing a course of treatment which will hopefully give her quality of life for her remaining years. The practice is a very pleasant and cheerful place to visit and everything is clearly explained by the vets and nurses.
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