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Alexandra and Hillyfields Vets Ltd
Today 8:30 am – 6:00 pm
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As we are going out and about more on our walks with the nicer weather!
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When you find a baby bird........
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When you come in with your pet for an examination we listen to the chest with a stethescope. Sometimes your vet might comment that they have heard a heart murmur. What is that?

A heart murmur is an abnormal heart sound that is heard when listening to the heart with a stethoscope. It is cause by abnormal turbulent blood flow. Abnormal turbulent blood flow can occur when blood passes across abnormal heart valves or across abnormal structures within the heart. It can also occur when blood flows very fast across normal structures (such as when an animal is excited).

Depending on the nature, age, breed and species of your pet, will vary on what may be recommended. Your vet will have further questions to ask you about your pet and also then discuss if further investigation may be required.
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Please be aware that local veterinary practices in Bristol, Bath and North Somerset have seen a number of cases of Leptospirosis (also known as Weil’s disease) in the last 6 months. Until now, this disease has been very rare in vaccinated dogs. However, there have been a number of cases recently in vaccinated dogs, so it is suspected that a new strain of Leptospirosis bacteria is emerging in this area, one that the classical vaccination does not protect against.

Leptospirosis is a serious bacterial infection which can cause liver and kidney failure and can be fatal if not treated promptly. Spread by rats and contracted from areas of stagnant water, it is also possible for humans to contract Leptospirosis, particularly children or people with a poor immune system.

How can I protect my dog?

Alexandra and Hillyfields Vets have been pro -active in changing their Leptospirosis vaccinations over the last 18 months to increase the coverage against this disease. So this means if you have had your dog vaccinated at our surgeries, your dog will already have greater protection against Leptospirosis.
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Urinary incontinence occurs when a housetrained dog loses control of their bladder. This can range in severity from occasional small urine leaks to inadvertent voiding of a large amount of urine.

What Causes Urinary Incontinence in Dogs?
Hormonal imbalance
Weak bladder sphincter
Urinary tract infection
Urinary stones
Spinal injury or degeneration (frequently seen in German shepherds)
Protruding intervertebral disc
Prostate disorders
Presence of other diseases that cause excessive water consumption, such as diabetes, kidney disease, hyperadrenocorticism
Congenital abnormalities
Anatomic disorders
Certain medications

What Are the General Symptoms of Urinary Incontinence in Dogs?
Dripping urine, which can irritate the skin and cause redness, is one of the most recognizable symptoms of incontinence, as is excessive licking of the vulva or penis area. You may also notice the area where the dog sleeps is contaminated with urine.

What Should I Do If I Think My Dog Is Incontinent?
Call our surgery and make an appointment for a check up - bringing a urine sample at this consultation can be very helpful.
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What to do if you suspect your pet has been poisoned?

If you think that your pet may have eaten, touched or inhaled something that it shouldn’t have, consult our veterinary practice immediately.
Do not try to make your pet sick. Trying to do this can cause other
complications, which may harm your pet.
In an emergency you can help us make an informed decision as to whether your pet needs to be treated by us, and if so, what the best treatment would be. Where possible you should provide us with information on:

•What poison you think your pet has been exposed to
(i.e. chocolate, ibuprofen etc.). Include any product names,
or lists of ingredients if relevant

•How much they may have been exposed to (i.e. 500mg, 500ml,
one tablet etc, even approximations may help)

•When your pet was exposed to the poison
(i.e. 5 minutes, 5 hours or 5 days ago)

•If your pet has been unwell, and if so, what clinical effects have been seen.

It is easier for a veterinary surgeon to care for a poisoned pet if it is treated sooner rather than later. If you are in any doubt, do not wait for your pet to become unwell before calling for advice.

If you do need to take your pet to our veterinary practice, make sure that you take along any relevant packaging, or a sample of the poison, i.e. parts of plant or fungi. Always make sure that you yourself are protected and can not be poisoned in turn.
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There aren’t too many dog owners that relish the idea of spending time brushing their pet’s teeth. Most dogs are not too fond of the idea either, so in order to compromise, many dog owners are going out to buy what are known as “doggy dental treats” from their local pet store. Just like humans, your dog can develop plaque and bacteria in his mouth that can lead to tartar within as little as 36 hours, which can lead to inflamed gums, periodontal disease and infection..

In addition to brushing your dog’s teeth and seeking dental care through our surgery, there are certain products you can buy and use at home that will promote good dental care for dogs. Here is a list of things you can start using today:

Chew Treats – There are many long-lasting chew treats that are being used to improve dental care for dogs. Rawhide, rubber or nylon chew toys are great for keeping your pet healthy. Not only do they provide an activity, but they aid in scraping food from teeth. Always supervise your dog when he plays with a chew treat to ensure he doesn’t choke. Take it away if the toy gets broken or becomes small enough to get lodged in his throat.
Dry kibble/mixer/biscuits – Dry kibble can help to keep your dog’s teeth cleaner compared to a diet of wet food. Wet food is stickier and is much more likely to get trapped between teeth. However, beyond this difference between these food types, dry kibble doesn’t do much more to clean your dog’s teeth.
Doggy Dental Treats – You have most likely seen the “green dental” treats on the market that claim to promote good dental care for dogs, as well as aiding in fresh breath. While the herbs and ingredients used in these treats can neutralize bad breath in some dogs, it isn’t proven to work for all dogs. In most cases these specialized – and often more expensive – treats are no more beneficial than other long-lasting chews.

If you choose to use doggy dental treats or chews in addition to professional dental care for your dog, look for treats that display the Veterinary Oral Health Council seal of approval. What this label means is that the product was studied and has been proven to have dental benefits to your dog. We recommend Hills TD biscuits.

Also, make sure to always check to ensure that you are buying the proper size treat for your dog to ensure that he doesn’t gulp it down without gaining any dental benefits in the process. If you aren’t sure which treats are best, make sure to ask at your next appointment. We might even have recommended products that can help get you started.

Some dogs won’t benefit as much as others from doggy dental treats. For example, smaller breeds or dogs that have a stacked or crowded bite, will have more hiding spots in their mouth for food to get stuck into that treats just can’t reach. No matter how long your dog chews on those treats, some areas just can’t be reached. Plaque development, no matter how small, can lead to all sorts of infections and problems, so it is important to brush your dog’s teeth to ensure that no area gets missed.

We are happy to discuss dental care with you so please contact the surgery if you have any questions.
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Everything in the garden is growing well now. Noting a few weeds in the garden - could they be a treat that you didn't think about? Dandelions and milk thistle often grow in our backyards, but did you know that you can feed them to your rabbits and guinea pigs?

Dandelions are definitely safe for your rabbits and guinea pigs to eat. Dandelions are very nutritious and contain even more beta-carotene that carrots, more iron and calcium than spinach, and more potassium than bananas.

Not only are they full of nutrients, dandelions are one of the favorites of most rabbits and guinea pigs. Other benefits of feeding your pet dandelions include promotion of digestion, good dental wear and good respiratory health.

More good news: there are no poisonous look-alikes for dandelions: pretty much anything that you find with serrated leaves growing in a rosette pattern will be edible. You may pull up chicory or thistle or plantain, but these are all edible.

Once you’ve introduced dandelions, watch for diarrhoea and if it occurs, discontinue giving as your pet may be sensitive, but this is a rare occurrence.

Be sure never to use dandelions that have been directly sprayed or are located in the vicinity of any kind of chemical herbicide or fertilizer.
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Don't forget that your dog will soon need to be microchipped due to new legislation.

From 6th April 2016 all dogs will need to be microchipped and registered with an approved microchip database.

This also means that puppies from 8 weeks old will need to be microchipped and registered on a database.

The details required on the database will be the dogs details and the name and address of the owner. If the owner is the breeder and has a local authority license, this will also need to be recorded.

After 6th April 2016 if a dog is NOT microchipped then there is 21 days to comply. Failure to comply may result in up to a £500 fine.
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With a holiday weekend here now, we are thinking that a walk in the woods with the family is a great thing to do. Fun to run around (both two legs and four legs!) getting lots of fresh air - wonderful way to spend the day.

Where are you walking this weekend?

Please remember that wherever you live or take your dog for a walk, that your pets could pick up ticks. These blood sucking parasites don't just live in the woods but are also widespread in urban parks and gardens as well.

Ticks pierce your pets' skin with their mouthparts and cement themselves into position so they can feed. This means they are not as easy to remove.

When ticks feed they can also transfer serious diseases such as Lymes disease.

To minimise the risk of disease you should use a product that kills ticks within 48 hours of them attaching. Ticks should drop off once they are dead, but if not, try gently pulling them off with a tick hook.

Nexguard is a specially designed treament for fleas and ticks to be a tasty chew for your dog montly.

Broadline is a combination external(fleas and ticks) and internal (intestinal worm) treatment that is easy to apply as a monthly spot-on to your cat.

Please contact our surgery if you need further advice on tick or flea treatment.
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Our Easter Opening Times are

Thursday 2nd April Normal Opening Hours

Friday 3rd April CLOSED - GOOD FRIDAY

Saturday 4th April Hillyfields Vets 8.30am-11am
Alexandra Vets 11am - 1.30pm

Sunday 5th April CLOSED


Tuesday 7th April Normal Opening Hours

In case of emergency assistance or advise, please contact our out-of-hours provider - Vets Now on 0117 9713111

The staff at Alexandra and Hillyfields Vets hope you have a safe and happy Easter holiday.
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Contact Information
Map of the business location
Hillyfields Way Winscombe, Somerset BS25 1AE United Kingdom
Hillyfields WayGBSomersetWinscombeBS25 1AE
+44 1934
VeterinarianToday 8:30 am – 6:00 pm
Monday 8:30 am – 6:00 pmTuesday 8:30 am – 6:00 pmWednesday 8:30 am – 6:00 pmThursday 8:30 am – 6:00 pmFriday 8:30 am – 6:00 pmSaturday 8:30 am – 1:30 pmSunday Closed


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" very pleased to have chosen this Veterinary practice."
3 reviewers
"...a urine infection and blood tests reveled early stages of renal failure."
"...was vet phobic but careful treatment and attention has made him enjoy coming!"
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Russ Martin
2 weeks ago
Great vets. They go over and above for the animals. I have one cat who would certainly be dead without their help. Finn was very ill with a mystery illness. It took months but they helped keep him alive, they got to the root of the problem and gave a fix. Finn is now a well and happy cat. This is but one example of the extra care they give. Don't moan about not being cheap? What vet is? These guys are great.
Lydia Massiah
2 months ago
My collie was vet phobic but careful treatment and attention has made him enjoy coming! He now whines outside the door he's so eager to come in and get his monthly injections. I've also found that he's been treated as an individual, not just as a medical problem, so his own particular foibles have been taken into consideration. His treatment has been thoroughly explained, and he has been doing extremely well. I really feel that everything has been done to help him, and am very pleased to have chosen this Veterinary practice. A great service is offered with the vets building up an excellent bond with their animal patients so that they get to know them well. My dog's reaction to going to the vets shows the strength of his trust in his treatment!
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Leigh Lomax
7 months ago
They are friendly and provide quick services. Although they are happy to take your money for procedures and vaccinations, they charge 50 pounds to write a simple letter indicating they have served as your pets' vet. This is something that should be a 'given' for people who have paid in nearly 1000 pounds within the last 6 months. I would not use them again.
Response from the owner - 5 months ago
Hello Leigh, I am really pleased that you found my team friendly and our services efficient. Although, we would love to provide routine procedures and life-saving vaccines for free, as a business, we do have to charge for this type of service. The letter you mention was to certify your pet's health, prior to her export procedures. When talking to you on the phone, I did stress that it was not possible to certify an animal without first examining it; I offered to write the letter using the date Ruby was last seen at our practice but you declined this. Please consider that, as a vet, it is a great responsibility to certify an animals health and as such we feel this is a fair price for our services. I would remind you that we did previously waive the fee for Ruby's kennel cough vaccination as a goodwill gesture. Finally, the services you required for Ruby and Maggie this year, including their yearly vaccinations, neutering procedures, rabies vaccines, passports and other treatment totalled about half the figure that you stated. We are sorry you feel this way and that you do not plan to return in the future. We shall now make a conscious effort to more fully explain the nature and cost of our services to clients in the future. If you would like to discuss this issue any further please email the practice with your contact number and we will be in touch straight away. Best wishes, Rob
Edna Bamber
a month ago
I first registered my rescue cat, Vicky, in 2003 with the previous owners of the practice. Since then I have had three more rescue cats all treated by Tim, Rob and Charmaine. They have each in their own right had some complicated medical conditions, and have been treated by all the Vets with the loving care and attention. There has never been anything which has been too much trouble for them or their nursing staff and always treated my cats with tender loving care. I only have one cat at the moment, and whilst the Vets were trying to rehome her they found she had a rare type of diabetes. She regularly visits the practice for check-ups, she is an adorable cat and I'm so pleased we all agreed that I would giver her a new home. I frequently recommend this Practice to my friends, they are excellent.
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Christopher Jennings
a month ago
We have always found the practice very efficient and friendly. Quite recently our oldest cat was diagnosed with a urine infection and blood tests reveled early stages of renal failure. After antibiotics she recovered well from the infection and is now undergoing a course of treatment which will hopefully give her quality of life for her remaining years. The practice is a very pleasant and cheerful place to visit and everything is clearly explained by the vets and nurses.
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