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Alex Wiesen
I work on Google Voice and other stuff.
I work on Google Voice and other stuff.

Alex's posts

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Several folks have mentioned in feedback they can't figure out how to delete text messages. We're going to take a look and see if we can make this a bit more obvious in our UI -- I have to be honest, I had to ask someone the first time I needed to delete one on the web, and I manage the team!

Help describing how to do this is here:

What's new in the new apps is the ability to delete individual text messages. Previously, you could only delete a "conversation" but those conversations were chunks of messages that you sent and received over the past day (roughly) rather than a consolidated conversation consisting of every message ever exchanged with your contact. Now you can delete any individual message rather than having to do it by chunk. Remember though -- there's no trash any more. Deletions are permanent.

So now you can delete a single text message, but alas, we don't have a super convenient way to delete entire conversations. It's coming in a future update. We want to be careful when we bring that feature to you because we don't want users to accidentally delete years of messages instead of just a few messages they want to get rid of -- so we're taking our time to think it through and test stuff out. Especially since, as mentioned earlier, deletes are permanent now. (Don't worry, if you want to delete things the old way, you can still access Legacy Google Voice via in the meanwhile, and delete conversation chunks like it's 2009.)

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This one is for our users.

It's been a long time. Today we launch new Google Voice apps that have been created from the ground up -- the foundation for great things to come.

Over the years the Google Voice team has done a lot of work behind the scenes to help power other services across Google in the telephony space, including Hangouts. In the summer of 2015, we posted a survey and asked: What do you want to see us do next? How can we serve you better?

We were blown away by the outpouring of responses. Overwhelmingly, users were asking us to invest in Google Voice, make the apps better, and put more love into a product that they depended on.

We knew we had to answer the call, and bring new life to Google Voice. Engineers who've been with the team for years worked alongside brand new engineers who were fans themselves, and we've created the beginning of what I hope will be the best era ever for Google Voice.

But ultimately, the real credit for the new apps lies with you, our users. If it weren't for your support and encouragement, this might not ever have happened. Thanks for being there for us -- we'll be there for you.

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Really happy to be able to share this great launch from my team at Google. There's still lots to do in this space -- we're just getting started!
Spam callers be gone! Today, we’re beginning to update your Google Phone app with spam protection on #Nexus and #AndroidOne devices to warn you about potential spam callers and give you the ability to block and report these numbers. If you already have Caller ID turned on, spam protection will be available on your phone once your app updates to the latest version. Learn more:
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For those of you with friends and loved ones affected by the floods in India, we'd like to help you reach out and connect for free through Hangouts, Google Voice, and Project Fi.

We're offering free calls to destinations across India, to landlines in Tamil Nadu, Pondicherry and Andhra Pradesh.

#hangoutsupdate   #chennairains   #chennaimicro
Chennai in India has been ravaged by floods. The least we can do is help families stay in touch. We are making all calls to mobile phones in India on Hangouts free. We are also making calls to landlines in Tamil Nadu, Pondicherry and Andhra Pradesh free.
#hangoutsupdate #chennairains #chennaimicro 

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Hi everyone,

The launch of Hangouts 4.0 on Android is going to be an amazing one for Google Voice users.

Being able to use group SMS has been a top feature request for Google Voice users for years, and we're happy to announce the first part of this feature is launching shortly across Hangouts, enabling you to receive and reply to group SMS messages from your Google Voice number, if you've integrated Google Voice messaging with Hangouts. You'll be able to receive and reply to group SMS messages not only in Hangouts on Android, but also in Hangouts on the web and iOS as well. Starting a new group MMS (compose) isn't part of today's launch but we're working to bring it to our users in a future release.

In order to roll this out we need to wait for Google Hangouts 4.0 on Android to be fully released to everyone. After that's happened we'll turn on this feature across Android, web and iOS. I know many of you are eagerly awaiting this launch -- don't worry if you get the latest Hangouts 4.0 and this hasn't started working yet, it's coming within days!

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Alex Wiesen commented on a post on Blogger.
Awhile ago we were lucky enough to have Randall Munroe, author of the webcomic xkcd and the "What If?" book, speak at Google. He's mentioned Google Voice several times in his comics, so I asked him what his favorite feature was, and he mentioned the sometimes hilariously inaccurate voicemail transcription feature.

So, for Randall Munroe, I am very sorry to have failed you.

For everyone else, I hope you love the new voicemail transcription as much as I do. And thanks to everyone who helped us make this possible -- your voicemail donations were critical to the effort!

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The Google Voice team would love to hear your feedback -- log in to and let us know what you're thinking. Or if you prefer, go to our forums and read about our survey there:!topic/voice/5m5V4s37NGs.

A few minutes of your time will help us learn what matters most to you and how we can improve. Thanks!

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Our deepest sympathies for the people affected by the earthquake in Nepal. We're making calls to Nepal only 1c a minute for the next week using Google Voice, Hangouts (including Hangouts Dialer), and Gmail. And remember, from Nepal (and everywhere else we offer service), calls to the US and Canada are free, and are only 1c to India.

You can read more about what Google is doing in response to the Nepal earthquake below.

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[This post is from me personally and is not an official message from Google proper.]

It's taken a lot of hard work and we've had some crazy ideas, but today we've announced something that I'm incredibly proud to have been a part of, Project Fi.

Project Fi is Google's way of exploring the communications space and trying new ways to bring innovation to the carrier ecosystem. I like to think of it as Project If -- asking "What if?" and seeing where that will take us.

To start, we're saying "What if your phone could use more than one carrier network and switch between them seamlessly to get the best coverage?" And "What if you could use WiFi like a network and switch seamlessly there too?" And "What if you only paid for what you use?"

To me, Project Fi is about challenging ourselves to question how things work and try new and different things. How can we make communication and the carrier experience better for everyone? What are the ideas that will grab hold and resonate with users and change the way we think of mobile communications?

This is just the beginning of the journey, but I'm incredibly excited by what we'll be able to try.

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Logitech's first MX mouse, the MX Revolution, had an awesome feature -- the scroll wheel would automatically switch to a "free spinning" mode if you flicked it hard, letting you glide through long files quickly and smoothly. It was my favorite mouse.

It was a great feature for those of us who read long files (like say, code) but I think either too many users found it confusing (it was controlled by software on your machine which could break) or it was too expensive, or both, because after the Revolution, Logitech never included the feature again on any of their followup MX mice. They all had the ability to toggle the wheel into a free spinning mode, but it was a mechanical toggle. This might not seem like a big thing, but as people's MX Revolutions died (including mine) prices for the discontinued model started to shoot up on eBay. I considered buying one but it was like $200 and used at the time.

The MX Master is the first mouse they've released since the Revolution to bring back the adaptive scroll wheel. If you code, or work on long documents, you should give it a spin. (See what I did there?)
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