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Service takes forever and is extremely disorganized. Took 20 minutes to take our order and then brought us the appetizer twice while we waited for an hour for our entrees. They need more staff, or ones who know how to keep the kitchen organized, anyway.
Got a pour over. Three different barristas worked on it. Total steep time was about 2 minutes. I saw no thermometer or timer. Better than Starbucks, I suppose. But they really seem to care more about sandwiches than coffee. For tourists only.