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General Discussion  - 
 
I have a question for all members on how best we can best help people find the answers to the questions they need. For those that are at the advanced level of being able to just Google answers, we have to remember that many peoples' understanding of the content being discussed in #etmooc  has taken years of reading, formal/informal education, and practice.

For instance, I see this tweet from Kathleen: https://twitter.com/KathleenEvenson/statuses/291204293665648640

How can we help to nurture the supports necessary to answer these questions? Is it best to use the category "Questions and Answers" for something like this? Should we endeavour to institute and semi-formal mentor/mentee model? Something else?

As we're building this as we go, and such questions are questions relevant to all of us here and in our own work, how best can we go about supporting such queries?

I'm interested to hear what you have to say. Let's chat.
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Fredrik Graver's profile photoAngela Vierling-Claassen's profile photoDeborah Seed's profile photoCathy Anderson's profile photo
18 comments
 
I don't have a perfect answer....I think it's partly "great, the community jumped in to help" (fits part of the cMOOC experience, right? :) ) but also "as we see things we feel we can add expertise to (and have time for), let's jump in". I can't respond to all 500+ blog posts + Tweets + etc etc, but I have been trying to add replies to help participants feel connected. (And I'm taking the academic stance in responding - so I will be providing the deeper/academic links to articles, concepts, theories, etc).
 
Asking the question is a good first step:) 

In a group this large, wading through channels or hoping to catch someone in the stream that's whizzing by could be a challenge. Perhaps by adding an additional tag, folks could find those that need the most help.

#newtothis, #tenderfoot or something similar that doesn't necessarily have a pejorative connotation could help folks find those who are looking for help.
 
I think we have to form groups of collaboration to help people in their needs ,so they ca feel more comfortable and reach their goals in the course ,for example,I never used blackboard although it was not a big problem for me but Laurie Renton helped me a lot with the first elluminate yesterday,I think this is one of the advantages of studying  in a mooc.
 
I agree with Thaisa - like you suggested yesterday, setting up breakout groups based on questions asked maybe via here or Twitter would be a great way. Video tutorials could be streamed there, voice interaction...excellent way to moderate questions that arise in the session.   - but asking questions is the 1st step! 
 
I think there may need to be a section where explanations and tutorials from You Tube etc are listed so anyone that is at the beginning of their learning journey can go there.  If you, Alec, were responsible for this it is tremendously adding to your workload but if you make it open so everyone can add a link it also can become very confusing and overwhelming.  She is at the beginning of her journey and needs simplicity.  I remember that when I started, and I am almost totally self taught, I would use You Tube, take tons of notes on what I was learning.  I also would Search wikipedia etc. to get definitions and explanations.

I just remembered that I started this journey by being introduced to the Common Craft videos on You Tube.  http://commoncraft.com/

They do an excellent explanation of RSS Feed http://youtu.be/0klgLsSxGsU

I don't know if that helps but I can see it is a definite need.

I know this is a disjointed reply but I am thinking about this as I am writing so not very organized.  Maybe there does need to be a mentor area where people can add there names if they are willing to commit to helping.

Heather
 
It's a tricky one because finding out how to do things is all part of the experiential learning process. However my first MOOC had a well structured design and there was certainly a lot of hand holding going on at the beginning, so I was eased into it.

I'm only just getting into Google+ - its one of my objectives for this course! The Questions and Tools page are great. It may be useful to direct people here to find FAQs and resources shared by the whole community.

I'm on my way home now to do a video guide on using Flipboard to manage RSS feeds, I'll incorporate a bit of Google reader in it as well. 
 
I've been loving the very clear links in the introductory letters at the #etmooc  homepage. It also says that we're going to learn as we go. I assume if we're talking about blogging, we'll talk about RSS readers, and I'll find out more there....maybe as things come up, links on where to find info/people who are willing to be coaches could be posted at that homepage.
 
I agree with Heather that there should be a section in the course where we can access all the links to tutorials/ readings/ links suggested by the many members of this MOOC / one could then access this wealth of knowledge in one location!! Possibly the greatest benefit of our collaboration. 
 
How do we access the links posted in our introductory session yesterday?
 
Wouldnt a Wiki work for Heather's suggestion?
 
One thing I love most about Makerbot and Wordpress is the community.  Especially the searchable forums.  Of course I have no idea how hard it would be to set something like that up.
 
Like many people I am mainly self-taught using articles and explanations online. So a link to good tutorials is a great start. But then I've had times when I wanted a human to interact with, even if only online, but I haven't wanted to impose. When I've known someone has offered to troubleshoot on a new tool I have been able to flick them a tweet or email. I think maybe a database of people who can help with a tool would be useful. Perhaps based on location, pick the nearest to you, so time zones work but also to ensure we spread the questions among lots of people.
 
I made it here! Thanks for the help everyone. 
 
I also wondering about an earlier question you asked too. How can we match newbies with more experienced people.  There are so many of us that trying to keep track of the posts is getting pretty overwhelming.  I am assuming we all or most have full time jobs and we are scattered worldwide. I very excited about the course but I am afraid some of the newbies will get frustrated and give up.  On that note I am willing to partner with a newbie anywhere in the world ( I am in the Eastern Time zone of the US).  My Twitter handle is dprindle . Please feel free to contact me.
 
It struck me after the intro session today that the sheer volume of tools available must be intimidating to people who are relatively new to this.

I'm on
- twitter
- G+
- skype
- about.me
- vizify
- medium
- branch
- zotero
- linked in
- storify
( facebook, but only privately)

and have two (somewhat dormant) blogs, am an active and long-time rss-user, have 3 active email adresses, syn my bookmarks through xmarks, have contributed to Wikipedia, and use my iPad as an organiser / notebook / news reader / +++ - --- and I found parts of that session overwhelming.

I'd be happy to share what knowledge I do have with anyone, but I am not sure about the best way to go about it. I've been using computers in my daily life since 1989 and the knowledge I do have has come about organically and at times unconsciously; hopefully the some of it can be tranferred.
 
I wonder if there would be a way to group people for knowledge sharing (maybe in groups of 3 or 4). The survey coming into the course could help match ppl roughly with more/less experience, so the connection would be more intimate. Such a thing could also be done by requesting a mentor and offering to mentor. These are a little awkward to implement and manage, so not a perfect solution.
 
I'd be happy to help, not that I'm a guru but I could facilitate a small group. Perhaps there could be a separate category on here for people to put themselves forward with a bit of a bio, so that people could contact if need be. 
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