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Alberni Toyota
Used Car Dealer
Today Closed
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2555 Port Alberni Hwy Port Alberni, BC V9Y 8P2 Canada
2555 Port Alberni HighwayCABritish ColumbiaPort AlberniV9Y 8P2
+1 250-723-9448albernitoyota.com
Used Car Dealer, Auto Repair ShopToday Closed
Monday 8:30 am – 5:30 pmTuesday 8:30 am – 5:30 pmWednesday 8:30 am – 5:30 pmThursday 8:30 am – 5:30 pmFriday 8:30 am – 5:30 pmSaturday 8:30 am – 5:30 pmSunday Closed
Alberni Toyota has proudly served residents of Vancouver Island for over 40 years! Operating for over 30 years as Alberni Echo Toyota, the dealership was moved to its new location at 2555 Port Alberni Highway and rebranded itself as Alberni Toyota. Browse our entire new and used inventory. If it's at our dealership, it's on our website, which means that you don't even have to even leave your home to find your next car, truck, van or SUV. Whether you're looking for a new Toyota car, truck, van, SUV or a used vehicle of any other make and model, you won't find a more comprehensive resource than the website for Alberni Toyota.
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Review Summary
3 reviews
"Bought a new Toyota Corolla in 2012."
"Dishonest sales staff, poor customer service."
"Great sales staff and honest service department, have purchased..."
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Daniel King
a week ago
This is the worst car dealership I have ever purchase a vehicle from. Having owned a number of Toyotas over the years I decided to purchase a new Tundra last fall from Alberni Toyota. ABSOLUTE NIGHTMARE! I didn't realize until about 2 months after I bought the vehicle and had warranty claims how dishonest their sales staff was. They lied about extended warranties, charged me almost double the labour costs for my brand new truck, ignored my phone calls and delayed repair time. DO NOT BUY FROM HERE!
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Response from the owner - a week ago
Hi Daniel, thank you for taking the time to review Alberni Toyota on Google+. I would like to take a further look into this but I am having trouble finding your name in our customer database. If you could provide me a little more information about either yourself or your vehicle's VIN that would be helpful. Please send your information to aawcc@alberniautoworks.com I look forward to hearing from you soon. ~ Alberni Auto Works Customer Care
A Google User
4 years ago
Great sales staff and honest service department, have purchased last 4 vehicles there.
Mike Ethier
2 months ago
Dishonest sales staff, poor customer service. Bought a new Toyota Corolla in 2012. I asked to get it undercoated and to please do a good job as this vehicle will be travelling up north where there is lots of salt on the roads. The day after I got it home I checked the undercoating and was surprised to find out there were spots missing underneath. I called and talked to Darren, he told me that their installer has 30+ years experience and that wasn't possible it was probably just plastic parts that weren't supposed to be covered. Brought it down to Nanaimo Toyota, they got it up on the car hoist and sure enough there was an imprint where Alberni's installer didn't bother to move the hoist when he was spraying. This was even after I asked them to do a good job! Had to drive it back to Port Alberni to get them to redo it.
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